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Trouble deploying to Windows 7

kb

I'm getting an error in the Enterprise Console when trying to protect a new laptop running Windows 7; the message is:

"Window Workstation: cannot be installed automatically"

Enerprice Console Version - 2.0.0.1447

Laptop AV version - 6.5.0

I followed all the steps listed here: http://www.sophos.com/support/knowledgebase/article/63196.html but to no avail.

Can anyone help?

:225


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    Hi there,

    Welcome to the forum.

    One of the reasons you are having difficulty is down to the versions you are attempting to install with. The Enterprise Console version 2 is very old now. The current version of Enterprise Console is version 4.

    Similarly the version of Sophos Anti-Virus is also very old and version 6.5 is no longer supported. Sophos Anti-Virus version 9 is required for Windows 7.

    The downloads for the latest installers can be found here:

    https://secure.sophos.com/support/updates/     (you will need to log in using your account)

    Hope this helps.

    Luke

    :232
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  • 0

    Hi there,

    Welcome to the forum.

    One of the reasons you are having difficulty is down to the versions you are attempting to install with. The Enterprise Console version 2 is very old now. The current version of Enterprise Console is version 4.

    Similarly the version of Sophos Anti-Virus is also very old and version 6.5 is no longer supported. Sophos Anti-Virus version 9 is required for Windows 7.

    The downloads for the latest installers can be found here:

    https://secure.sophos.com/support/updates/     (you will need to log in using your account)

    Hope this helps.

    Luke

    :232
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