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Trouble deploying to Windows 7

kb

I'm getting an error in the Enterprise Console when trying to protect a new laptop running Windows 7; the message is:

"Window Workstation: cannot be installed automatically"

Enerprice Console Version - 2.0.0.1447

Laptop AV version - 6.5.0

I followed all the steps listed here: http://www.sophos.com/support/knowledgebase/article/63196.html but to no avail.

Can anyone help?

:225


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    Luke, tried uninstalling and then re-installing, same result - message  Firewall service failure do I need to do something specific with Windows 7 to prepare the laptop to have the software installed?

    Many thanks

    Keith

    :370
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  • 0

    Luke, tried uninstalling and then re-installing, same result - message  Firewall service failure do I need to do something specific with Windows 7 to prepare the laptop to have the software installed?

    Many thanks

    Keith

    :370
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