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Trouble deploying to Windows 7

kb

I'm getting an error in the Enterprise Console when trying to protect a new laptop running Windows 7; the message is:

"Window Workstation: cannot be installed automatically"

Enerprice Console Version - 2.0.0.1447

Laptop AV version - 6.5.0

I followed all the steps listed here: http://www.sophos.com/support/knowledgebase/article/63196.html but to no avail.

Can anyone help?

:225


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    Thanks for your reply Luke,

    I went to upgrade to SEC v4 this morning but got the message cannot upgrade from v2 to v4. I'm guessing I need to upgrade to v3 first & then on to v4 but cannot find a download of SEC v 3 - would you have a link to it - or is there another way of upgrading to v4?

    Regards,

    Keith.

    :262
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  • 0

    Thanks for your reply Luke,

    I went to upgrade to SEC v4 this morning but got the message cannot upgrade from v2 to v4. I'm guessing I need to upgrade to v3 first & then on to v4 but cannot find a download of SEC v 3 - would you have a link to it - or is there another way of upgrading to v4?

    Regards,

    Keith.

    :262
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