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I cant Start Sophos Anntivirus Service

I installed Sophos AV on one of my Computer in my company.( Sri Lanka Telcom Sri Lanka)

I cant start sophos AV and it said "Could not start the sophos Antivirus service on Local computer error 0x80004005". please help me to solve problem.

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0 QC over 14 years ago

Hello,

this is a very unspecific error code and can have quite a number of reasons. So please give us more details. Was this a fresh install. re-install or an upgrade? Which version? Which method of installation - standalone package, setup from the CID or Protect Computers? And whatever other information you might have.

I had a "Could not start .... 0x80004005" error recently but it's history was probably quite different from yours. Anyway I my case the "simple" solution was installing Sophos Anti-Virus using Sophos Anti-Virus.msi (just right clicking and selecting Install) from %PROGRAMFILES%\Sophos\AutoUpdate\Cache\savxp

Christian

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0 QC over 14 years ago

Hello,

this is a very unspecific error code and can have quite a number of reasons. So please give us more details. Was this a fresh install. re-install or an upgrade? Which version? Which method of installation - standalone package, setup from the CID or Protect Computers? And whatever other information you might have.

I had a "Could not start .... 0x80004005" error recently but it's history was probably quite different from yours. Anyway I my case the "simple" solution was installing Sophos Anti-Virus using Sophos Anti-Virus.msi (just right clicking and selecting Install) from %PROGRAMFILES%\Sophos\AutoUpdate\Cache\savxp

Christian

:1313
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Vote Up 0 Vote Down

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