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Wont give me the option to delete viruses!!

MMarieF09

My school installed Sophos on our laptops for us.

Suddenly, tonight, Ive been getting notifications that there are high risk  trojans and worms on my computer.

They have all been placed in the quarantine section, however when I select them to delete them, sophos tells me no actions are avaliable (basically I cant delete them). I dont know what to do! Can anyone help??

:835


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    Hi there

    I'm curious as to what you mean by "high risk" viruses and trojans. Sophos normally does not indicate a "risk factor" when a malware is found on an endpoint. Additionally, are you sure that this detection is in the SOPHOS quarantine? If so, could you please indicate EXACTLY which infections Sophos detected?

    Mon

    :903
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  • 0

    Hi there

    I'm curious as to what you mean by "high risk" viruses and trojans. Sophos normally does not indicate a "risk factor" when a malware is found on an endpoint. Additionally, are you sure that this detection is in the SOPHOS quarantine? If so, could you please indicate EXACTLY which infections Sophos detected?

    Mon

    :903
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