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Can not manage/add linux servers from Sophos Enterprise Console

WClin

Hi,

We are unable to manage linux servers from sophos enterprise console(5.2.1R2). Steps to replicate :

1. Add the linux server to enterprise console.

2. Rightclick on it and choose protect. Click next two times.

3. Error shown : The applied software subscription does not contain software this computer can use.

Attached is screenshot.

Regards,

Shinoj.

:48622


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  • 0

    Hi,

    We followed the steps in article: sophos.com/kb/118276 and I have Sophos AV installed on the linux server. This is not a problem. We are not able to get updates from Enterprise console automatically and on enterprise console we are not able to see the end point(linux server). Is there a way for the linux servers to get AV updates automatically? Is there a way we can check the status of AV on linux servers centrally from Enterprise console?

    Regards,

    Shinoj.

    :48644
Reply
  • 0

    Hi,

    We followed the steps in article: sophos.com/kb/118276 and I have Sophos AV installed on the linux server. This is not a problem. We are not able to get updates from Enterprise console automatically and on enterprise console we are not able to see the end point(linux server). Is there a way for the linux servers to get AV updates automatically? Is there a way we can check the status of AV on linux servers centrally from Enterprise console?

    Regards,

    Shinoj.

    :48644
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