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Sophos Update Manager Never Registers

NBV

Hi There,

We have just upgraded out Enterprise Console from v3 to v4, and everything went smoothy.

But now when i launch enterprise console, it try's to register the Sophos Update Manager but it never completes and just keeps wanting me to wait.

Whats the best action to take? Many Thanks

:278


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    For me it is. Sophos havent provided me with a solution. First try and see if you can access the following from the server:

    dci.sophosupd.com
        d1.sophosupd.com
        d2.sophosupd.com
        d3.sophosupd.com

        dci.sophosupd.net
        d1.sophosupd.net
        d2.sophosupd.net
        d3.sophosupd.net

    If you cant you need to let your firewall access these urls. If you can and it still doesnt work, welcome to my problem. Sophos adds the http:// prefix for my proxy which will never work. Should be just IP and port. Check that and let me know.

    :285

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  • 0

    For me it is. Sophos havent provided me with a solution. First try and see if you can access the following from the server:

    dci.sophosupd.com
        d1.sophosupd.com
        d2.sophosupd.com
        d3.sophosupd.com

        dci.sophosupd.net
        d1.sophosupd.net
        d2.sophosupd.net
        d3.sophosupd.net

    If you cant you need to let your firewall access these urls. If you can and it still doesnt work, welcome to my problem. Sophos adds the http:// prefix for my proxy which will never work. Should be just IP and port. Check that and let me know.

    :285

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