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Customer Issues - WAN Related?

I have a client running Enterprise Console 4.0.0.2362, client versions  7.6.x. Their operations are geograpically widespread (worldwide), many at fractional T1 (256K, etc.).

They have three main problems:

1. The Envelopes folder C:\Documents and Settings\All Users\Application Data\Sophos\Remote Management System\3\Router seems to fill up reliably & far too often. What steps can be taken to remediate this issue?

2. The Sophos management personnel claim that the Dashboard information is unreliable. For example, new definitions may roll out to clients in a time zone earlier than the management console. They appear as errors.

3. Because of primarily bandwidth issues, there are a lot of "Could not find a source for AutoUpdate" or "Download of Sophos AutoUpdate failed....." errors. Once again, any relief for this?

Thanks in advance.

:1560


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