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install sophos at server Ubuntu error failed to download the base installer! (Error code = 46)

soksambath User

This software is governed by the terms and conditions of a licence agreement with Sophos Limited
Installation process for Sophos Linux Protection started
Attempting to connect to Sophos Central
Successfully verified connection to Sophos Central
Downloading base installer (this may take some time)
Failed to download installer
Failed to download the base installer! (Error code = 46)



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  • 0

    please help to send the ip whietlist central sophos install to add Firewall

    • FormerMember
      0 FormerMember

      Hi  ,

      Thank you for reaching out to the Sophos Community forum. To confirm, are you getting this error while downloading the installer from Central, or is it during the installation?

      Please ensure to allow these domains and ports to let your devices communicate with Sophos Central.