Sophos XG Firewall - License activation unavailable (error XG-00151). See KB-000043485 for the latest updates.
We already try to excluse paths mentioned in this doc https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Are-there-antivirus-exclusions-I-can-implement-to-make-programs-run-better.html however, the app still on crashing.
There isn't a simple answer to this. We would need to start a component isolation process by turning off features of the product until we find the one interfering. It might not be the malware scanner itself - we have other elements that protect the computer.
Since this can be an involved process - I would suggest you contact our support department to open a case.
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