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Sophos Install Failed

I have an XP Pc with Sophos 7.6.20 installed.  It was infected by an AV spoof.  Now Sophos is broke.  When re-installed part of the program does not copy to the Program Files folder.  The Sophos Anti Virus Service is not there.  Some registry entries are not there.  The Sohos Repair Program we have does not fix it.  I have reset permissions, installed it with a new user, tried importing registry settings from another XP box, used utilities that scrub out all program files and registry entries and I need to fix this one not rebuild it.  I need a way to re-install Sophos so it works.  Any help?

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