i have windows 7 pro client with hmpalert.exe CPU usage going from7 to 20%.
as a result, user sometime report that the computer is very slow.
is there anything that can be done to prevent hmpalert from taking up CPU resources
Hi yeowkm
Could you please confirm if you are on the latest version of HitmanPro? Also, in such scenario Process monitor logs will be more helpful to find out the exact process which is causing high CPU usage. I would recommend you to open a support case for in-depth investigation along with the logs.
Shweta
the installed version is 3.7.13.1460.1460.
both CPU and memory are heavily utilized
Hi yeowkm
Thank you for the screenshot. You are using the latest version of Hitman Pro and hence few logs would be required to get this investigated. I would recommend you to open a support case and PM me the case details.
Shweta
