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Security Health - Running malware in quarantine or cleanup failure

Hi, in my sophos central i find a pc with STATUS - Security Health - Running malware in quarantine or cleanup failure but in the event log are present only this warning/error entry:

Nov 20, 2018 12:13 PM Running malware locally cleared: 'HPmal/Crusher-N' at 'C:\Windows\SysWOW64\cmd.exe'
Nov 20, 2018 12:13 PM Running malware detected: 'HPmal/Crusher-N' at 'C:\Windows\SysWOW64\cmd.exe'

There aren't other warning. 

What should I do to solve the problem?



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Parents
  • Has anything come of this?  I have this same warning and after scanning it with Sophos and Malwarebytes, it is still showing Critical in Sophos Central.  With it being in the SysWOW64 I don't assume I can just delete it. 

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  • Has anything come of this?  I have this same warning and after scanning it with Sophos and Malwarebytes, it is still showing Critical in Sophos Central.  With it being in the SysWOW64 I don't assume I can just delete it. 

Children