Sophos Endpoint

Discussions Sophos has been stuck removing a potentially unwanted application for 2 hours. What should I do?

Sophos Endpoint requires membership for participation - click to join

Thread Info

State Not Answered
Locked Locked
Replies 2 replies
Subscribers 14 subscribers
Views 7331 views
Users 0 members are here

Options

Suggested

This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos has been stuck removing a potentially unwanted application for 2 hours. What should I do?

John Calabria over 7 years ago

Sophos has been stuck removing a potentially unwanted application for 2 hours. What should I do?

This thread was automatically locked due to age.

0 jak over 7 years ago

What is the OS?

What is in \programdata\sophos\sophos anti-virus\logs\SAV.txt assuming it is Windows?

This will give us the name of the PUA and the location it has been detected in.

Regards,

Jak
Cancel
Vote Up 0 Vote Down

Cancel
0 John Calabria over 7 years ago in reply to jak

Hi Jak, I went to the online dashboard and was able to get it to finish. I am on an iMac with Sierra 10.12.5 and I think it is just Sophos Home. Just in case you have advice if it happens again. Thanks!
Cancel
Vote Up 0 Vote Down

Cancel