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Sophos for VMs not recognized by Windows Defender?

gdriggs

I use a Windows 2016 terminal server on a daily basis but this morning I got an alert telling me that Windows Defender needs to scan it. I built this VM a few weeks ago and immediately installed Sophos for Virtual Environments. This is the first time I've received this alert, however. Has anyone else seen this behavior?

-Gary



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  • 0

    Hi Gary, 

    Am afraid this is not an issue with Sophos AV, as the Windows Defender is not detecting the Sophos on VMs I request you to check with Microsoft as they may have a solution.

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0 in reply to Haridoss Sreenivasan

    This is not consistent with the behavior of the full client on desktops or servers. When that is installed, Windows Defender is turned off. Nowhere in the installation document or the Sophos Central online help does it say we should be turning off Windows Defender manually to install the VM agent. Also, this is not an issue on any version of Windows Server prior to 2016.

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  • 0 in reply to Haridoss Sreenivasan

    This is not consistent with the behavior of the full client on desktops or servers. When that is installed, Windows Defender is turned off. Nowhere in the installation document or the Sophos Central online help does it say we should be turning off Windows Defender manually to install the VM agent. Also, this is not an issue on any version of Windows Server prior to 2016.

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