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Autoupdate not configured... Tamper Protection Password not working.

Hi there,

I have a Mac endpoint that won't check in and autoupdate has lost it's configuration. 

I have tried to uninstall Sophos but the tamper protection password doesn't work even though I can see the password on the Sophos Central Admin console!

Also tried to reinstall over the top but didn't seem to register and had to quit it.

Any ideas?

Thanks

Mac 10.11.6



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