Thread Info
  • State Not Answered
  • +1 person also asked this people also asked this
  • Locked Locked
  • Replies 2 replies
  • Subscribers 14 subscribers
  • Views 7995 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Cloud Web Gateway and LogMeIn conflict?

K_M

Has anyone else had issues with the Cloud Web Gateway and LogMeIn?  I have had to disable the 'Sophos Cloud Network Agent' service to establish remote connections with LogMeIn, but it doesn't appear to show in the CWG logs for why it is blocked.  I will submit a support ticket, but as usual I'm not holding my breath for a response.  I am hoping someone here knows the settings/config to get them to work together.



This thread was automatically locked due to age.
  • 0

    I also had this issue trying to get Sophos Support access to my pc to review some issues early on with our web gateway not updating before the big issue at hand. Was able to download and install the software but the service just kept stating waiting for technician, and the tech never saw anything on his end to allow access. Now I'm really worried since logmein has taken over the following:

    We're happy to announce that on January 31, 2017, the GoTo business of Citrix (which includes GoToMeeting, GoToWebinar, GoToTraining, GoToMyPC, GoToAssist, OpenVoice and Grasshopper) separated from Citrix Systems, Inc. and merged with LogMeIn, Inc. Please see here for more details.

  • 0 in reply to mytmouse

    If you want to know the really scary part - Sophos support had closed my ticket without informing me.  I had to have them re-open it, but still no fix.

Unfiltered HTML