Sophos Endpoint

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Sophos Service is not running

Erolin Erolin over 7 years ago

This is the error received in sophos Central, require assistance

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0 jak over 7 years ago

If you run Endpoint Self Help (community.sophos.com/.../125461), which service or services aren't running? You get can to it from the About link on the UI or just start typing Endpoint Self Help into the Start menu.

The next step would be to check either the logs of the service if it installed or the install logs of the component that the services belongs to.
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0 Erolin Erolin over 7 years ago in reply to jak

The above given like is not working. appreciate your assistance
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0 jak over 7 years ago in reply to Erolin Erolin

https://community.sophos.com/kb/125461 is the link it added a )

Should now be correct but you can get to the utility from the "About" link in the bottom right of the Sophos UI and click "Run Diagnostic Tool".
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