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Slow file upload times

SadiAhmed

Hi, 


We have been testing Sophos Central over the past few weeks, an issue we have noticed recently has been the upload times for large files. For example, a 1gb file took an approximated time of ~50 minutes to upload to dropbox. I tested this same scenario with Sophos uninstalled, and the same process took only 9 minutes. Is there a solution to this? Are we required to turn off real time scanning? Or is there a different policy that affects file uploads. 


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  • +1

    Hi,

    What operating systems are affected?  Windows 7 and Windows 10 for example?  The reason I ask is that web protection is implemented very differently on each.

    Out if interest, on a computer where you can reproduce the problem,  If you change/may need to create:
    HKLM\System\CurrentControlSet\Services\AFD\Parameters
    DWORD
    DefaultSendWindow
    to say 1024000 (dec) and reboot and retry, is it quicker?

    Regards,

    Jak

  • 0 in reply to jak

    Our environment is primarily Windows 7, I can test on 10 as well and provide an answer. 

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