This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

ROP Exploit - Excel

Intercept keeps closing MS Excel when I attempt to change the color of text in a cell. Saying ROP' exploit prevented in Microsoft Excel. This is pretty frustrating.

This thread was automatically locked due to age.

Parents

MarkLoman over 8 years ago

Hi rickfred! Thank you for contacting us about this. What version of Excel (2007, 2010, 2013, 2016?) are you using and on what version of Windows (7, 8.1, 10, 32-bit, 64-bit)? And what other security software do you have on the machine? Looking forward solving this! Thanks, Mark
Cancel
Vote Up 0 Vote Down

Cancel
rickfred over 8 years ago in reply to MarkLoman

Office 2013 on a Windows 7 Pro 64 bit machine. Today I received an error when using Word 2013 that I have never received before which may be related. See attached image file.
Cancel
Vote Up 0 Vote Down

Cancel
MarkLoman over 8 years ago in reply to rickfred

It seems you have software called Privacy Manager for HP Protect Tools on your machine. Could you try and run Excel without the Privacy Manager and other add-ins?
Cancel
Vote Up 0 Vote Down

Cancel
rickfred over 8 years ago in reply to MarkLoman

There is software called Privacy Manager for HP Protect Tools but it has never been configured. When the program opens after a reboot and asks to start it I have always said cancel and ask again in 7 days.
Cancel
Vote Up 0 Vote Down

Cancel
rickfred over 8 years ago in reply to MarkLoman

The ROP exploit problem magically disappeared last month without my doing anything. Today, the problem was back with the same symptoms and behavior as my original post.
HP Privacy Manager has not been configured and the service is not running.
If I remove my computer from the Endpoint Advanced & Intercept X Early Access Program the ROP exploit problem doesn't occur.
Cancel
Vote Up 0 Vote Down

Cancel

Reply

rickfred over 8 years ago in reply to MarkLoman

The ROP exploit problem magically disappeared last month without my doing anything. Today, the problem was back with the same symptoms and behavior as my original post.
HP Privacy Manager has not been configured and the service is not running.
If I remove my computer from the Endpoint Advanced & Intercept X Early Access Program the ROP exploit problem doesn't occur.
Cancel
Vote Up 0 Vote Down

Cancel

Children

Ian Hellier over 7 years ago in reply to rickfred

This is interesting, I've been battling with MSWORD being shut off in normal and safe mode because of loadlib exploit which eventually led me here. It's also an HP Machine with the protect tools on it.

I'll report back when I manage to test it out.

Cheers

Ian
Cancel
Vote Up 0 Vote Down

Cancel
rickfred over 7 years ago in reply to Ian Hellier

My issue was resolved when I deleted Microsoft EMET from the machines
Cancel
Vote Up 0 Vote Down

Cancel
Ian Hellier over 7 years ago in reply to rickfred

Cheers,

I thought mine went away automatically when hp client security software did an automatic update but it randomly came back - ill start a new thread.

Ta

Ian
Cancel
Vote Up 0 Vote Down

Cancel