Easily switch between companies/customers in Sophos Central?

Hi Andrej,

Thank you for reaching out to Sophos Community.

Upon reaching out to our internal team for confirmation. 

When launched from the PDB (or EDB) itself, you can only have one open PDB (or EDB) and one customer (or substrate) account.

1. Launch/open up customer A from PDB (you now have expected tab 1 = PDB, and tab 2 = CDB)
2. Do any work needed in customer A in the second tab (no need to log out), then
3. Back in PDB/ first tab, find customer B and launch them: the tab where customer A is in will now be replaced with Customer B after it loads
4. Rinse and repeat with customer C once done with working with customer B, etc.
   1. The rule is that only one customer can be opened at a time, and it needs to be done via the launch option within PDB.

 Anything else requires ensuring the browser cookies are separate

• For example, if you want two customer dashboards open, you must open them directly in two different browsers that do NOT share cookies.
• Central logins and portal management sessions are linked to browser cookies.
• Attempting to do anything in the same browser session on a different tab beyond how it's designed above will break the previously logged-in session when you try to go back to it (e.g., It will auto-log you out when you try to do something in it next)

Hi Andrej,

Thank you for reaching out to Sophos Community.

Upon reaching out to our internal team for confirmation. 

When launched from the PDB (or EDB) itself, you can only have one open PDB (or EDB) and one customer (or substrate) account.

1. Launch/open up customer A from PDB (you now have expected tab 1 = PDB, and tab 2 = CDB)
2. Do any work needed in customer A in the second tab (no need to log out), then
3. Back in PDB/ first tab, find customer B and launch them: the tab where customer A is in will now be replaced with Customer B after it loads
4. Rinse and repeat with customer C once done with working with customer B, etc.
   1. The rule is that only one customer can be opened at a time, and it needs to be done via the launch option within PDB.

 Anything else requires ensuring the browser cookies are separate

• For example, if you want two customer dashboards open, you must open them directly in two different browsers that do NOT share cookies.
• Central logins and portal management sessions are linked to browser cookies.
• Attempting to do anything in the same browser session on a different tab beyond how it's designed above will break the previously logged-in session when you try to go back to it (e.g., It will auto-log you out when you try to do something in it next)