Logs results for deploying Sophos AV through Zenworks application

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Based on the line below.

2024-10-09T10:57:58.330Z [28444:19396] I Running 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\crt\crt\avremovew.exe' -f
2024-10-09T10:58:03.988Z [28444:19396] I C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\crt\crt\avremovew.exe: exit 13
2024-10-09T10:58:03.990Z [28444:19396] W There were products detected that cannot be removed

It looks like third-party security software is installed on this target machine, causing the endpoint to fail its installation. 
Can you validate the device and make sure that there's no other security software installed on it, as it will cause conflict with the Sophos endpoint? 

Thank you for reaching out the community forum

Based on the line below.

2024-10-09T10:57:58.330Z [28444:19396] I Running 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\crt\crt\avremovew.exe' -f
2024-10-09T10:58:03.988Z [28444:19396] I C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\crt\crt\avremovew.exe: exit 13
2024-10-09T10:58:03.990Z [28444:19396] W There were products detected that cannot be removed

It looks like third-party security software is installed on this target machine, causing the endpoint to fail its installation. 
Can you validate the device and make sure that there's no other security software installed on it, as it will cause conflict with the Sophos endpoint?