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Sophos Endpoint UI not installing

Ibrahim Shaihan

Hi i got this error while trying to install sophos agent. 



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Parents
  • 0

    Thank you for reaching out to the community forum.

    Was this a re-installation of the Sophos endpoint on this device or a fresh installation? If it's a re-installation, have you ensured that the Sophos endpoint has been totally removed from the device by running the Sophos Zap Tool? 
    Can you share the Sophos install logs, which can be found in the temp folder? 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
  • 0 in reply to GlennSen

    Please find the SophosCloudInstaller log i have taken on that day. Just now tried with SophosZap tool and still did not work

    2024-08-17T05:28:51.8767377Z INFO : Running C:\\Users\\ADMINI~1\\AppData\\Local\\Temp\\SophosSetup-1075060291\\Setup.exe
    2024-08-17T05:28:51.8767377Z INFO : Stage 1 command-line options:
    2024-08-17T05:28:51.8767377Z INFO : ---
    2024-08-17T05:28:51.8767377Z INFO : Quiet mode on: 0
    2024-08-17T05:28:51.8767377Z INFO : Bypass ownership check: 0
    2024-08-17T05:28:51.8767377Z INFO : Bypass ACS check: 0
    2024-08-17T05:28:51.8767377Z INFO : Automatic Proxy detection disabled: 0
    2024-08-17T05:28:51.8767377Z INFO : No feedback mode on: 0
    2024-08-17T05:28:51.8767377Z INFO : Dump feedback enabled: 0
    2024-08-17T05:28:51.8777353Z INFO : Bypass competitor removal: 0
    2024-08-17T05:28:51.8777353Z INFO : Using CRT catalog file path: --
    2024-08-17T05:28:51.8777353Z INFO : Re-register installed endpoint with Central: 0
    2024-08-17T05:28:51.8777353Z INFO : Log messages between endpoint and Central: 0
    2024-08-17T05:28:51.8777353Z INFO : Log command-line passed to executables: 0
    2024-08-17T05:28:51.8777353Z INFO : Using custom server that hosts the installer stage2 filename: --
    2024-08-17T05:28:51.8777353Z INFO : Using cloud group: --
    2024-08-17T05:28:51.8777353Z INFO : Overriding computer name: --
    2024-08-17T05:28:51.8777353Z INFO : Overriding computer description: --
    2024-08-17T05:28:51.8777353Z INFO : Overriding domain name: --
    2024-08-17T05:28:51.8777353Z INFO : Language will be set to: --
    2024-08-17T05:28:51.8777353Z INFO : Using message relays: --
    2024-08-17T05:28:51.8777353Z INFO : Proxy address: --
    2024-08-17T05:28:51.8777353Z INFO : Proxy user name: --
    2024-08-17T05:28:51.8777353Z INFO : Using custom customer token: --
    2024-08-17T05:28:51.8777353Z INFO : Using specified products: --
    2024-08-17T05:28:51.8777353Z INFO : Using certificates from the program data folder: 0
    2024-08-17T05:28:51.8777353Z INFO : Setting non-persistent image: 0
    2024-08-17T05:28:51.8777353Z INFO : Setting gold image: 0
    2024-08-17T05:28:51.8787319Z INFO : MCS registration timeout for golden image: --
    2024-08-17T05:28:51.8787319Z INFO : Setting notification mode: 0
    2024-08-17T05:28:51.8787319Z INFO : Using custom customer ID: --
    2024-08-17T05:28:51.8787319Z INFO : Using specified user ID: --
    2024-08-17T05:28:51.8787319Z INFO : Using local install source: --
    2024-08-17T05:28:51.8787319Z INFO : ---
    2024-08-17T05:28:51.8787319Z INFO : Detected architecture: 2
    2024-08-17T05:28:51.8787319Z INFO : Using x86 program files for stage 2
    2024-08-17T05:28:51.8787319Z INFO : Target path: C:\\Program Files (x86)\\Sophos\\CloudInstaller
    2024-08-17T05:28:51.9125404Z INFO : About to delete: C:\\Program Files (x86)\\Sophos\\CloudInstaller
    2024-08-17T05:28:51.9145339Z INFO : Folder deleted
    2024-08-17T05:28:51.9155306Z INFO : Running on x64, requesting x86 Stage2
    2024-08-17T05:28:51.9155306Z INFO : Sending HTTP 'POST' request to: api/download/stage2-details/98b5bee5-a157-4c77-845b-fe8c08fc1eee
    2024-08-17T05:28:51.9165272Z INFO : Did not discover an URL for a PAC file
    2024-08-17T05:28:51.9175239Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
    2024-08-17T05:28:51.9175239Z INFO : Set security protocol: 00000800
    2024-08-17T05:28:51.9175239Z INFO : Opening connection to api.stn100bom.ctr.sophos.com
    2024-08-17T05:28:51.9175239Z INFO : Request content size: 31
    2024-08-17T05:28:52.3662389Z INFO : Sending request
    2024-08-17T05:28:52.3665379Z INFO : Request sent
    2024-08-17T05:28:52.4686563Z INFO : Sending request
    2024-08-17T05:28:52.4686563Z INFO : Request sent
    2024-08-17T05:28:52.4686563Z INFO : Response status code: 200
    2024-08-17T05:28:52.4686563Z INFO : Response data size: 284
    2024-08-17T05:28:52.4686563Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
    2024-08-17T05:28:52.4697001Z INFO : Parsing message received for Stage 2 filename: '{"stage2_filename":"stage2-1.20.627.0-6bbbc1010d06c266f9af7d7c99056f9453d4362763b868470c19f81ad3b9e209.tar.gz","mcs_server":"mcs2.stn100bom.ctr.sophos.com","downloads_server":"downloads.sophos.com","telemetry_server":"t1.sophosupd.com","diagnostics_server":"installer1.sophosupd.com"}'
    2024-08-17T05:28:52.4697001Z INFO : Sending HTTP 'GET' request to: full/central/windows/business/installer/stage2-1.20.627.0-6bbbc1010d06c266f9af7d7c99056f9453d4362763b868470c19f81ad3b9e209.tar.gz
    2024-08-17T05:28:52.4706518Z INFO : Did not discover an URL for a PAC file
    2024-08-17T05:28:52.4706518Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
    2024-08-17T05:28:52.4716484Z INFO : Set security protocol: 00000800
    2024-08-17T05:28:52.4716484Z INFO : Opening connection to downloads.sophos.com
    2024-08-17T05:28:52.4716484Z INFO : Request content size: 0
    2024-08-17T05:28:53.0500936Z INFO : Sending request
    2024-08-17T05:28:53.0510918Z INFO : Request sent
    2024-08-17T05:28:56.1892607Z INFO : Response status code: 200
    2024-08-17T05:28:56.1892607Z INFO : Response data size: 3087726
    2024-08-17T05:28:56.1892607Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
    2024-08-17T05:28:56.2048836Z INFO : Extracting files:
    2024-08-17T05:28:56.2048836Z INFO : integrity.dat
    2024-08-17T05:28:56.2048836Z INFO : manifest.dat
    2024-08-17T05:28:56.2048836Z INFO : SDDS3.dll
    2024-08-17T05:28:56.2361290Z INFO : SophosACSenabledTest.exe
    2024-08-17T05:28:56.2361290Z INFO : SophosSetup_Stage2.exe
    2024-08-17T05:28:56.2673757Z INFO : su-setup32.exe
    2024-08-17T05:28:56.2673757Z INFO : su-setup64.exe
    2024-08-17T05:28:56.2829996Z INFO : Management Certs/sophosca1.crl
    2024-08-17T05:28:56.2829996Z INFO : Management Certs/sophosca1.crt
    2024-08-17T05:28:56.2986227Z INFO : Management Certs/sophosca2.crl
    2024-08-17T05:28:56.2986227Z INFO : Management Certs/sophosca2.crt
    2024-08-17T05:28:56.2986227Z INFO : Management Certs/sophosca3.crl
    2024-08-17T05:28:56.2986227Z INFO : Management Certs/sophosca3.crt
    2024-08-17T05:28:56.3142493Z INFO : Management Certs/sophosca4.crl
    2024-08-17T05:28:56.3142493Z INFO : Management Certs/sophosca4.crt
    2024-08-17T05:28:56.3142493Z INFO : ManifestCerts/rootca384.crl
    2024-08-17T05:28:56.3142493Z INFO : ManifestCerts/rootca384.crt
    2024-08-17T05:28:56.3454927Z INFO : Running setup.
    2024-08-17T05:28:56.3767429Z INFO : Stage 2 command-line options:
    2024-08-17T05:28:56.3767429Z INFO : ---
    2024-08-17T05:28:56.3767429Z INFO : Parent PID: 18256
    2024-08-17T05:28:56.3767429Z INFO : MCS server: mcs2.stn100bom.ctr.sophos.com
    2024-08-17T05:28:56.3767429Z INFO : Telemetry server: t1.sophosupd.com
    2024-08-17T05:28:56.3767429Z INFO : Diagnostics server: installer1.sophosupd.com
    2024-08-17T05:28:56.3767429Z INFO : Message relays: --
    2024-08-17T05:28:56.3767429Z INFO : Suppressing feedback: 0
    2024-08-17T05:28:56.3767429Z INFO : Dump feedback to disk: 0
    2024-08-17T05:28:56.3767429Z INFO : Setting non-persistent image: 0
    2024-08-17T05:28:56.3767429Z INFO : Setting gold image: 0
    2024-08-17T05:28:56.3767429Z INFO : MCS registration timeout for golden image: --
    2024-08-17T05:28:56.3767429Z INFO : Setting notification mode: 0
    2024-08-17T05:28:56.3767429Z INFO : Register only: 0
    2024-08-17T05:28:56.3767429Z INFO : Trail logging: 0
    2024-08-17T05:28:56.3767429Z INFO : Command-line logging: 0
    2024-08-17T05:28:56.3767429Z INFO : Bypassing competitor removal: 0
    2024-08-17T05:28:56.3767429Z INFO : CRT catalog: --
    2024-08-17T05:28:56.3767429Z INFO : Language: --
    2024-08-17T05:28:56.3767429Z INFO : Log files: C:\\ProgramData\\Sophos\\CloudInstaller\\Logs\\SophosCloudInstaller_20240817_052851.log
    2024-08-17T05:28:56.3767429Z INFO : Group: --
    2024-08-17T05:28:56.3767429Z INFO : Quiet: 0
    2024-08-17T05:28:56.3767429Z INFO : Bypass ownership check: 0
    2024-08-17T05:28:56.3767429Z INFO : Bypass ACS check: 0
    2024-08-17T05:28:56.3767429Z INFO : Virtual appliance: 0
    2024-08-17T05:28:56.3767429Z INFO : Proxy address: --
    2024-08-17T05:28:56.3767429Z INFO : Proxy user: --
    2024-08-17T05:28:56.3767429Z INFO : Overriding computer name: --
    2024-08-17T05:28:56.3767429Z INFO : Overriding computer description: --
    2024-08-17T05:28:56.3767429Z INFO : Overriding domain: --
    2024-08-17T05:28:56.3767429Z INFO : Disable proxy detection: 0
    2024-08-17T05:28:56.3767429Z INFO : Customer Token Specified: 98b5bee5-a157-4c77-845b-fe8c08fc1eee
    2024-08-17T05:28:56.3767429Z INFO : Products: all
    2024-08-17T05:28:56.3767429Z INFO : Pipe write handle: 2072
    2024-08-17T05:28:56.3767429Z INFO : MCS Certificates Folder: 0
    2024-08-17T05:28:56.3767429Z INFO : MCS Customer Id: 21f14238-6f03-94ba-eadd-6fb56dd8d013
    2024-08-17T05:28:56.3767429Z INFO : User Id: --
    2024-08-17T05:28:56.3767429Z INFO : Local install source: --
    2024-08-17T05:28:56.3767429Z INFO : Partner Id: --
    2024-08-17T05:28:56.3767429Z INFO : Customer Estate Id: --
    2024-08-17T05:28:56.3767429Z INFO : ---
    2024-08-17T05:28:56.3767429Z INFO : User name: Administrator
    2024-08-17T05:28:56.3767429Z INFO : NameDnsDomain: CHANDELIER.LAN\\Administrator
    2024-08-17T05:28:56.3767429Z INFO : dnsDomain: CHANDELIER.LAN
    2024-08-17T05:28:56.5801434Z INFO : lpProfilePath:
    2024-08-17T05:28:56.5801434Z INFO : User profile loaded
    2024-08-17T05:28:56.5801434Z INFO : Net API buffer freed
    2024-08-17T05:28:56.5801434Z INFO : Model::messageRelays value changed to be size: 0
    2024-08-17T05:28:56.5801434Z INFO : Model::group value changed to:
    2024-08-17T05:28:56.5801434Z INFO : Model::parentPid value changed to: 18256
    2024-08-17T05:28:56.5801434Z INFO : Model::products changed to: all
    2024-08-17T05:28:56.5801434Z INFO : Model::customer token value changed to: 98b5bee5-a157-4c77-845b-fe8c08fc1eee
    2024-08-17T05:28:56.5801434Z INFO : MCS Crts: C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca1.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca2.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca3.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca4.crt
    2024-08-17T05:28:56.5801434Z INFO : MCS CRLs: C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca1.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca2.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca3.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca4.crl
    2024-08-17T05:28:56.5801434Z INFO : Model:: MCS customer id value changed to: 21f14238-6f03-94ba-eadd-6fb56dd8d013
    2024-08-17T05:28:56.5801434Z INFO : Sophos Endpoint Defense is not installed
    2024-08-17T05:28:56.5801434Z INFO : Not tamper-protected by SED
    2024-08-17T05:28:56.5801434Z INFO : detectedMsiInstalledMcs.installed: 0
    2024-08-17T05:28:56.5801434Z INFO : Stage 1 version:1.20.627.0
    2024-08-17T05:28:56.5801434Z INFO : Stage 2 version:1.20.627.0
    2024-08-17T05:28:56.5801434Z INFO : OS version: 10.0.19045.
    2024-08-17T05:28:56.5801434Z INFO : Service pack: 0.0.
    2024-08-17T05:28:56.5801434Z INFO : System Language: 1033.
    2024-08-17T05:28:56.5801434Z INFO : User Language: 1033.
    2024-08-17T05:28:56.5801434Z INFO : 64 bit: yes.
    2024-08-17T05:28:56.5801434Z INFO : Beginning command definition.
    2024-08-17T05:28:56.5801434Z INFO : Adding command to remove Sophos 'Image File Execution Options' keys.
    2024-08-17T05:28:56.5801434Z INFO : Adding command to wait for SAU update to complete.
    2024-08-17T05:28:56.5801434Z INFO : Adding competitor detection command.
    2024-08-17T05:28:56.5801434Z INFO : Adding command to register with Sophos cloud.
    2024-08-17T05:28:56.5801434Z INFO : Adding command to download product suite.
    2024-08-17T05:28:56.5801434Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
    2024-08-17T05:28:56.5801434Z INFO : No setup DLL found for component sau
    2024-08-17T05:28:56.5801434Z INFO : Adding command to uninstall Sophos AutoUpdate MSI
    2024-08-17T05:28:56.5801434Z INFO : Adding command to remove existing installation of Sophos AutoUpdate
    2024-08-17T05:28:56.5801434Z INFO : Adding command to allow tamper protected reinstalls.
    2024-08-17T05:28:56.5801434Z INFO : Adding commands to uninstall remaining existing products.
    2024-08-17T05:28:56.5801434Z INFO : Adding command to remove existing installation of Sophos System Protection
    2024-08-17T05:28:56.5801434Z INFO : Adding command to remove existing installation of Sophos Heartbeat
    2024-08-17T05:28:56.5801434Z INFO : Adding command to remove existing installation of Sophos Network Access Control
    2024-08-17T05:28:56.5801434Z INFO : Adding command to remove existing installation of Sophos Client Firewall
    2024-08-17T05:28:56.5801434Z INFO : Adding command to remove existing installation of Sophos Patch
    2024-08-17T05:28:56.5801434Z INFO : Adding command to remove existing installation of Sophos Clean
    2024-08-17T05:28:56.5801434Z INFO : Adding command to uninstall orphaned products.
    2024-08-17T05:28:56.5801434Z INFO : Adding command to prepare for installation.
    2024-08-17T05:28:56.5801434Z INFO : Adding command to install Sophos agent.
    2024-08-17T05:28:56.5801434Z INFO : Command definition complete.
    2024-08-17T05:28:56.5801434Z INFO : FindMainWindow: pid=18256
    2024-08-17T05:28:56.5801434Z INFO : Window is main control window of process
    2024-08-17T05:28:56.5801434Z INFO : ::EnumWindows stopped early; window found
    2024-08-17T05:28:56.5801434Z INFO : _bestHandle=00030246
    2024-08-17T05:28:56.7361524Z INFO : Running System Property Check: VerifyTrust ...
    2024-08-17T05:28:56.7517723Z INFO : System Property Check: VerifyTrust - PASSED
    2024-08-17T05:28:56.8142676Z INFO : Running System Property Check: RequiredPrivilegesHeld ...
    2024-08-17T05:28:56.8142676Z INFO : All required privileges could be enabled
    2024-08-17T05:28:56.8142676Z INFO : System Property Check: RequiredPrivilegesHeld - PASSED
    2024-08-17T05:28:56.8767628Z INFO : Running System Property Check: TrustedHmpaFolder ...
    2024-08-17T05:28:56.8767628Z INFO : HMPA folder is trusted
    2024-08-17T05:28:56.8767628Z INFO : System Property Check: TrustedHmpaFolder - PASSED
    2024-08-17T05:28:56.9392526Z INFO : Running System Property Check: HostnameLength ...
    2024-08-17T05:28:56.9392526Z INFO : Initialized Winsock subsystem
    2024-08-17T05:28:56.9392526Z INFO : Valid hostname length
    2024-08-17T05:28:56.9392526Z INFO : System Property Check: HostnameLength - PASSED
    2024-08-17T05:28:57.0017463Z INFO : Running System Property Check: GroupNameLength ...
    2024-08-17T05:28:57.0017463Z INFO : System Property Check: GroupNameLength - PASSED
    2024-08-17T05:28:57.0642432Z INFO : Running System Property Check: JunctionPointsCheck ...
    2024-08-17T05:28:57.0642432Z INFO : Scanned 55 Sophos paths for junction points
    2024-08-17T05:28:57.0642432Z INFO : System Property Check: JunctionPointsCheck - PASSED
    2024-08-17T05:28:57.1267349Z INFO : Running System Property Check: PendingReboots ...
    2024-08-17T05:28:57.1267349Z INFO : System Property Check: PendingReboots - PASSED
    2024-08-17T05:28:57.1892301Z INFO : Running System Property Check: PrimaryDriveSpace ...
    2024-08-17T05:28:57.1892301Z INFO : Enough space: 431974 Mb
    2024-08-17T05:28:57.1892301Z INFO : System Property Check: PrimaryDriveSpace - PASSED
    2024-08-17T05:28:57.2522310Z INFO : Running System Property Check: MsXml ...
    2024-08-17T05:28:57.2522310Z INFO : System Property Check: MsXml - PASSED
    2024-08-17T05:28:57.3144899Z INFO : Running System Property Check: NotFirewall ...
    2024-08-17T05:28:57.3144899Z INFO : System Property Check: NotFirewall - PASSED
    2024-08-17T05:28:57.3767469Z INFO : Running System Property Check: NotHitmanProAlertIncompatible ...
    2024-08-17T05:28:57.3767469Z INFO : No HitmanPro.Alert Installed
    2024-08-17T05:28:57.3767469Z INFO : System Property Check: NotHitmanProAlertIncompatible - PASSED
    2024-08-17T05:28:57.4392443Z INFO : Running System Property Check: NotInvincea ...
    2024-08-17T05:28:57.4392443Z INFO : System Property Check: NotInvincea - PASSED
    2024-08-17T05:28:57.5017338Z INFO : Running System Property Check: NotMessageRelay ...
    2024-08-17T05:28:57.5017338Z INFO : RMS is not installed on the endpoint
    2024-08-17T05:28:57.5017338Z INFO : System Property Check: NotMessageRelay - PASSED
    2024-08-17T05:28:57.5642295Z INFO : Running System Property Check: NotNac ...
    2024-08-17T05:28:57.5642295Z INFO : System Property Check: NotNac - PASSED
    2024-08-17T05:28:57.6270913Z INFO : Running System Property Check: NotPatch ...
    2024-08-17T05:28:57.6270913Z INFO : System Property Check: NotPatch - PASSED
    2024-08-17T05:28:57.6893572Z INFO : Running System Property Check: NotPureMessageDomino ...
    2024-08-17T05:28:57.6893572Z INFO : System Property Check: NotPureMessageDomino - PASSED
    2024-08-17T05:28:57.7517382Z INFO : Running System Property Check: NotPureMessageExchangeWithAntiSpam ...
    2024-08-17T05:28:57.7517382Z INFO : System Property Check: NotPureMessageExchangeWithAntiSpam - PASSED
    2024-08-17T05:28:57.8142318Z INFO : Running System Property Check: NotSav ...
    2024-08-17T05:28:57.8142318Z INFO : System Property Check: NotSav - PASSED
    2024-08-17T05:28:57.8767252Z INFO : Running System Property Check: NotSharePoint ...
    2024-08-17T05:28:57.8767252Z INFO : System Property Check: NotSharePoint - PASSED
    2024-08-17T05:28:57.9396134Z INFO : Running System Property Check: NotSecServer ...
    2024-08-17T05:28:57.9396134Z INFO : System Property Check: NotSecServer - PASSED
    2024-08-17T05:28:58.0018825Z INFO : Running System Property Check: NotSum ...
    2024-08-17T05:28:58.0018825Z INFO : System Property Check: NotSum - PASSED
    2024-08-17T05:28:58.0642612Z INFO : Running System Property Check: NotBlockedByTamperProtection ...
    2024-08-17T05:28:58.0642612Z INFO : Not tamper protected
    2024-08-17T05:28:58.0642612Z INFO : System Property Check: NotBlockedByTamperProtection - PASSED
    2024-08-17T05:28:58.1267510Z INFO : Running System Property Check: RAMSize ...
    2024-08-17T05:28:58.1267510Z INFO : System Property Check: RAMSize - PASSED
    2024-08-17T05:28:58.1892463Z INFO : Running System Property Check: CpuCoreCount ...
    2024-08-17T05:28:58.1892463Z INFO : Logical processor core count: 24
    2024-08-17T05:28:58.1892463Z INFO : System Property Check: CpuCoreCount - PASSED
    2024-08-17T05:28:58.2517422Z INFO : Running System Property Check: SupportedArchitecture ...
    2024-08-17T05:28:58.2517422Z INFO : Running on x64
    2024-08-17T05:28:58.2517422Z INFO : System Property Check: SupportedArchitecture - PASSED
    2024-08-17T05:28:58.3142333Z INFO : Running System Property Check: SupportedOS ...
    2024-08-17T05:28:58.3142333Z INFO : Running on workstation.
    2024-08-17T05:28:58.3142333Z INFO : System Property Check: SupportedOS - PASSED
    2024-08-17T05:28:58.3767274Z INFO : Running System Property Check: SupportedPatches ...
    2024-08-17T05:28:58.3767274Z INFO : System Property Check: SupportedPatches - PASSED
    2024-08-17T05:28:58.4397308Z INFO : Running System Property Check: AzureCodeSigning ...
    2024-08-17T05:28:58.4397308Z INFO : ACS supported
    2024-08-17T05:28:58.4397308Z INFO : System Property Check: AzureCodeSigning - PASSED
    2024-08-17T05:28:58.5174919Z INFO : Running System Property Check: DotNetFramework ...
    2024-08-17T05:28:58.5174919Z INFO : Supported .NET version is present
    2024-08-17T05:28:58.5174919Z INFO : System Property Check: DotNetFramework - PASSED
    2024-08-17T05:28:58.5794410Z INFO : Running System Property Check: ValidTempDirectory ...
    2024-08-17T05:28:58.5804401Z INFO : Temp folder exists.
    2024-08-17T05:28:58.5804401Z INFO : System Property Check: ValidTempDirectory - PASSED
    2024-08-17T05:28:58.6403752Z INFO : Running System Property Check: ValidLocalInstallSourceDirectory ...
    2024-08-17T05:28:58.6403752Z INFO : No local install source folder to validate.
    2024-08-17T05:28:58.6403752Z INFO : System Property Check: ValidLocalInstallSourceDirectory - PASSED
    2024-08-17T05:28:58.7025117Z INFO : Running System Property Check: ValidServer ...
    2024-08-17T05:28:58.7025117Z INFO : System Property Check: ValidServer - PASSED
    2024-08-17T05:28:58.7640660Z INFO : Running System Property Check: ValidDeploymentInfo ...
    2024-08-17T05:28:58.7640660Z INFO : Current Time: 2024-08-17T05:28:58.764000
    2024-08-17T05:28:58.7650653Z INFO : This computer is part of the domain CHANDELIER
    2024-08-17T05:28:58.7650653Z INFO : Domain Name: CHANDELIER
    2024-08-17T05:28:58.7650653Z INFO : Computer Name: HM-1
    2024-08-17T05:28:58.7650653Z INFO : Computer Description is not available.
    2024-08-17T05:28:58.7650653Z INFO : Operating system friendly name: Windows 10 Pro
    2024-08-17T05:28:58.7650653Z INFO : Operating system for status: WIN10
    2024-08-17T05:28:58.7650653Z INFO : ProductType: 48
    2024-08-17T05:28:58.7680549Z INFO : Session user: CHANDELIER\\Administrator
    2024-08-17T05:28:58.7680549Z INFO : Last logged on user: CHANDELIER\\Administrator
    2024-08-17T05:28:58.7690510Z INFO : User principal name: Administrator@CHANDELIER.LAN
    2024-08-17T05:28:58.7690510Z INFO : Fully Qualified Domain Name: HM-1.CHANDELIER.LAN
    2024-08-17T05:28:58.7690510Z INFO : Processor architecture: x64
    2024-08-17T05:28:58.7690510Z INFO : OS Major Version: 10 and OS Minor Version: 0
    2024-08-17T05:28:58.7690510Z INFO : Friendly OS Name: WIN10
    2024-08-17T05:28:58.7690510Z INFO : Is server?: 0
    2024-08-17T05:28:58.7710451Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/deployment-info/3
    2024-08-17T05:28:58.7730384Z INFO : Did not discover an URL for a PAC file
    2024-08-17T05:28:58.7730384Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
    2024-08-17T05:28:58.7740343Z INFO : Set security protocol: 00000800
    2024-08-17T05:28:58.7740343Z INFO : Opening connection to mcs2.stn100bom.ctr.sophos.com
    2024-08-17T05:28:58.7740343Z INFO : Sending request for connection confirmation through potential proxy
    2024-08-17T05:28:58.7740343Z INFO : Request content size: 0
    2024-08-17T05:28:59.0333900Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
    2024-08-17T05:28:59.0361917Z INFO : Subject certificate failed validation against root CA: SophosCA1
    2024-08-17T05:28:59.0361917Z INFO : Subject certificate failed validation against root CA: SophosCA2
    2024-08-17T05:28:59.0381865Z INFO : Certificate check succeeded
    2024-08-17T05:28:59.0391834Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
    2024-08-17T05:28:59.0833938Z INFO : Response status code: 200
    2024-08-17T05:28:59.0833938Z INFO : Response data size: 168
    2024-08-17T05:28:59.0833938Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
    2024-08-17T05:28:59.0833938Z INFO : Request content size: 1371
    2024-08-17T05:28:59.0842363Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
    2024-08-17T05:28:59.0842363Z INFO : Subject certificate failed validation against root CA: SophosCA1
    2024-08-17T05:28:59.0852721Z INFO : Subject certificate failed validation against root CA: SophosCA2
    2024-08-17T05:28:59.0872285Z INFO : Certificate check succeeded
    2024-08-17T05:28:59.0872285Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
    2024-08-17T05:28:59.1437667Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
    2024-08-17T05:28:59.1447995Z INFO : Subject certificate failed validation against root CA: SophosCA1
    2024-08-17T05:28:59.1447995Z INFO : Subject certificate failed validation against root CA: SophosCA2
    2024-08-17T05:28:59.1473032Z INFO : Certificate check succeeded
    2024-08-17T05:28:59.1473032Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
    2024-08-17T05:28:59.1473032Z INFO : Response status code: 200
    2024-08-17T05:28:59.1473032Z INFO : Response data size: 213
    2024-08-17T05:28:59.1473032Z INFO : Parsing message received for deployment token: {"registrationToken":"5a3900df1df0f9520aa033a4475ba719fb67aee4e6427852c887652ef89611cd","dciFileName":"41aea06e7cf0d70e17fc260874fb911c","products":[{"product":"INTERCEPT_ADVANCED","supported":true,"reasons":[]}]}
    2024-08-17T05:28:59.1473032Z INFO : Model::token value changed to: 5a3900df1df0f9520aa033a4475ba719fb67aee4e6427852c887652ef89611cd
    2024-08-17T05:28:59.1483436Z INFO : Licenses available: INTERCEPT_ADVANCED
    2024-08-17T05:28:59.3339527Z INFO : Running System Property Check: InstallationInProgress ...
    2024-08-17T05:28:59.3339527Z INFO : System Property Check: InstallationInProgress - PASSED
    2024-08-17T05:28:59.3950182Z INFO : Running System Property Check: SafeGuardEncryption ...
    2024-08-17T05:28:59.3950182Z INFO : Entered installedProductCode, upgradeCode={BA2F47D3-1C17-40E7-8DE7-1CD733442B6C}
    2024-08-17T05:28:59.3950182Z INFO : Product is not installed
    2024-08-17T05:28:59.3950182Z INFO : licensesContainFeature(DEVICE_ENCRYPTION): false
    2024-08-17T05:28:59.3950182Z INFO : System Property Check: SafeGuardEncryption - PASSED
    2024-08-17T05:29:01.8613119Z INFO : Starting installation process.
    2024-08-17T05:29:01.8613119Z INFO : About to execute command: CleanSophosIfeoKeysCommand
    2024-08-17T05:29:01.8769417Z INFO : Command 'CleanSophosIfeoKeysCommand' completed with success with reboot code '0' and error message ''.
    2024-08-17T05:29:01.8769417Z INFO : About to execute command: WaitForSauUpdateCommand
    2024-08-17T05:29:01.8769417Z INFO : Waiting for operation to succeed within 900000ms.
    2024-08-17T05:29:01.8769417Z INFO : AutoUpdate folder: C:\\Program Files (x86)\\Sophos\\AutoUpdate
    2024-08-17T05:29:01.8769417Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
    2024-08-17T05:29:01.8769417Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
    2024-08-17T05:29:01.8769417Z INFO : SAU not updating - continuing with installation
    2024-08-17T05:29:01.8769417Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
    2024-08-17T05:29:01.8769417Z INFO : Command 'WaitForSauUpdateCommand' completed with success with reboot code '0' and error message ''.
    2024-08-17T05:29:01.8769417Z INFO : About to execute command: CompetitorDetector
    2024-08-17T05:29:01.8769417Z INFO : Command 'CompetitorDetector' completed with success with reboot code '0' and error message ''.
    2024-08-17T05:29:01.8769417Z INFO : About to execute command: Register
    2024-08-17T05:29:01.8769417Z INFO : Ensuring any MCS client service is stopped to prevent race for policy retrieval
    2024-08-17T05:29:01.8769417Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/register
    2024-08-17T05:29:01.8769417Z INFO : Did not discover an URL for a PAC file
    2024-08-17T05:29:01.8769417Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
    2024-08-17T05:29:01.8769417Z INFO : Set security protocol: 00000800
    2024-08-17T05:29:01.8769417Z INFO : Opening connection to mcs2.stn100bom.ctr.sophos.com
    2024-08-17T05:29:01.8769417Z INFO : Sending request for connection confirmation through potential proxy
    2024-08-17T05:29:01.8769417Z INFO : Request content size: 0
    2024-08-17T05:29:01.8769417Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
    2024-08-17T05:29:01.8769417Z INFO : Subject certificate failed validation against root CA: SophosCA1
    2024-08-17T05:29:01.8769417Z INFO : Subject certificate failed validation against root CA: SophosCA2
    2024-08-17T05:29:01.8769417Z INFO : Certificate check succeeded
    2024-08-17T05:29:01.8769417Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
    2024-08-17T05:29:01.9239187Z INFO : Response status code: 200
    2024-08-17T05:29:01.9239187Z INFO : Response data size: 168
    2024-08-17T05:29:01.9239187Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
    2024-08-17T05:29:01.9239187Z INFO : Request content size: 1371
    2024-08-17T05:29:01.9239187Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
    2024-08-17T05:29:01.9239187Z INFO : Subject certificate failed validation against root CA: SophosCA1
    2024-08-17T05:29:01.9239187Z INFO : Subject certificate failed validation against root CA: SophosCA2
    2024-08-17T05:29:01.9239187Z INFO : Certificate check succeeded
    2024-08-17T05:29:01.9239187Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
    2024-08-17T05:29:02.3769215Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
    2024-08-17T05:29:02.3769215Z INFO : Subject certificate failed validation against root CA: SophosCA1
    2024-08-17T05:29:02.3769215Z INFO : Subject certificate failed validation against root CA: SophosCA2
    2024-08-17T05:29:02.3924283Z INFO : Certificate check succeeded
    2024-08-17T05:29:02.3924283Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
    2024-08-17T05:29:02.3924283Z INFO : Response status code: 200
    2024-08-17T05:29:02.3924283Z INFO : Response data size: 72
    2024-08-17T05:29:02.3924283Z INFO : Retrieved endpoint id: 055261d7-1d12-441c-2a30-4d2e3529a111
    2024-08-17T05:29:03.4096724Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/authenticate/endpoint/055261d7-1d12-441c-2a30-4d2e3529a111/role/endpoint
    2024-08-17T05:29:03.4096724Z INFO : Request content size: 0
    2024-08-17T05:29:03.4096724Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
    2024-08-17T05:29:03.4096724Z INFO : Subject certificate failed validation against root CA: SophosCA1
    2024-08-17T05:29:03.4096724Z INFO : Subject certificate failed validation against root CA: SophosCA2
    2024-08-17T05:29:03.4096724Z INFO : Certificate check succeeded
    2024-08-17T05:29:03.4096724Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
    2024-08-17T05:29:03.9601818Z INFO : Response status code: 200
    2024-08-17T05:29:03.9611839Z INFO : Response data size: 1119
    2024-08-17T05:29:03.9611839Z INFO : Retrieved mcs auth: tenant_id=121f2483-f630-49ab-aedd-f65bd68d0d31 device_id=5025167d-d121-44c1-a203-d4e253921a11
    2024-08-17T05:29:03.9621648Z INFO : MCS Auth token features: f_ep_ntp_xg
    2024-08-17T05:29:03.9621648Z INFO : MCS Auth token features: f_ep_ml
    2024-08-17T05:29:03.9631845Z INFO : MCS Auth token features: f_ep_efw
    2024-08-17T05:29:03.9631845Z INFO : MCS Auth token features: f_endpoint_updating
    2024-08-17T05:29:03.9631845Z INFO : MCS Auth token features: f_ep_av
    2024-08-17T05:29:03.9641779Z INFO : MCS Auth token features: f_ep_stac
    2024-08-17T05:29:03.9641779Z INFO : MCS Auth token features: f_ep_ntp_adv
    2024-08-17T05:29:03.9641779Z INFO : MCS Auth token features: f_ep_xpd
    2024-08-17T05:29:03.9651768Z INFO : Sending HTTP 'GET' request to: sophos/management/ep/install/flags/endpoint/055261d7-1d12-441c-2a30-4d2e3529a111
    2024-08-17T05:29:03.9651768Z INFO : Request content size: 0
    2024-08-17T05:29:03.9671086Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
    2024-08-17T05:29:03.9691001Z INFO : Subject certificate failed validation against root CA: SophosCA1
    2024-08-17T05:29:03.9691001Z INFO : Subject certificate failed validation against root CA: SophosCA2
    2024-08-17T05:29:03.9710961Z INFO : Certificate check succeeded
    2024-08-17T05:29:03.9710961Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
    2024-08-17T05:29:04.0342208Z INFO : Response status code: 200
    2024-08-17T05:29:04.0342208Z INFO : Response data size: 6245
    2024-08-17T05:29:04.0342208Z INFO : Loaded 167 endpoint flags
    2024-08-17T05:29:04.0342208Z INFO : Fetching policy through MCS v1 API
    2024-08-17T05:29:04.0352049Z INFO : Sending HTTP 'PUT' request to: sophos/management/ep/install/statuses/endpoint/055261d7-1d12-441c-2a30-4d2e3529a111
    2024-08-17T05:29:04.0352049Z INFO : Request content size: 990
    2024-08-17T05:29:04.0359027Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
    2024-08-17T05:29:04.0359027Z INFO : Subject certificate failed validation against root CA: SophosCA1
    2024-08-17T05:29:04.0369369Z INFO : Subject certificate failed validation against root CA: SophosCA2
    2024-08-17T05:29:04.0389474Z INFO : Certificate check succeeded
    2024-08-17T05:29:04.0389474Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
    2024-08-17T05:29:04.1827763Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
    2024-08-17T05:29:04.1857720Z INFO : Subject certificate failed validation against root CA: SophosCA1
    2024-08-17T05:29:04.1867704Z INFO : Subject certificate failed validation against root CA: SophosCA2
    2024-08-17T05:29:04.1907562Z INFO : Certificate check succeeded
    2024-08-17T05:29:04.1912240Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
    2024-08-17T05:29:04.1912240Z INFO : Response status code: 200
    2024-08-17T05:29:04.1912240Z INFO : Response data size: 0
    2024-08-17T05:29:04.1912240Z INFO : Attempt to retrieve policy.
    2024-08-17T05:29:04.1912240Z INFO : Sending HTTP 'GET' request to: sophos/management/ep/install/commands/applications/APPSPROXY;ALC/endpoint/055261d7-1d12-441c-2a30-4d2e3529a111
    2024-08-17T05:29:04.1922274Z INFO : Request content size: 0
    2024-08-17T05:29:04.1922274Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
    2024-08-17T05:29:04.1932230Z INFO : Subject certificate failed validation against root CA: SophosCA1
    2024-08-17T05:29:04.1942202Z INFO : Subject certificate failed validation against root CA: SophosCA2
    2024-08-17T05:29:04.1962164Z INFO : Certificate check succeeded
    2024-08-17T05:29:04.1962164Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
    2024-08-17T05:29:04.2432646Z INFO : Response status code: 200
    2024-08-17T05:29:04.2432646Z INFO : Response data size: 790
    2024-08-17T05:29:04.2443393Z INFO : Successfully retrieved policy with policyId='1ac57d40271d18f1d61c0ae36e600fc8b223538b9332041439341d9c2579fef6'.
    2024-08-17T05:29:04.2443393Z INFO : Sending HTTP 'DELETE' request to: sophos/management/ep/install/commands/endpoint/055261d7-1d12-441c-2a30-4d2e3529a111/79
    2024-08-17T05:29:04.2443393Z INFO : Request content size: 0
    2024-08-17T05:29:04.2453296Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
    2024-08-17T05:29:04.2463242Z INFO : Subject certificate failed validation against root CA: SophosCA1
    2024-08-17T05:29:04.2463242Z INFO : Subject certificate failed validation against root CA: SophosCA2
    2024-08-17T05:29:04.2493047Z INFO : Certificate check succeeded
    2024-08-17T05:29:04.2493047Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
    2024-08-17T05:29:04.3063297Z INFO : Response status code: 200
    2024-08-17T05:29:04.3063297Z INFO : Response data size: 0
    2024-08-17T05:29:04.3063297Z INFO : Sending HTTP 'GET' request to: sophos/management/ep/install/policy/application/ALC/1ac57d40271d18f1d61c0ae36e600fc8b223538b9332041439341d9c2579fef6
    2024-08-17T05:29:04.3063297Z INFO : Request content size: 0
    2024-08-17T05:29:04.3073858Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
    2024-08-17T05:29:04.3083897Z INFO : Subject certificate failed validation against root CA: SophosCA1
    2024-08-17T05:29:04.3083897Z INFO : Subject certificate failed validation against root CA: SophosCA2
    2024-08-17T05:29:04.3103822Z INFO : Certificate check succeeded
    2024-08-17T05:29:04.3112880Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
    2024-08-17T05:29:04.4359715Z INFO : Response status code: 200
    2024-08-17T05:29:04.4369779Z INFO : Response data size: 3289
    2024-08-17T05:29:04.4369779Z INFO : Subscription id: Base, rigidname: WindowsCloudNextGen, baseversion: 11, tag: RECOMMENDED, fixedversion:
    2024-08-17T05:29:04.4379831Z INFO : Subscription id: Clean, rigidname: WindowsCloudClean, baseversion: 1, tag: RECOMMENDED, fixedversion:
    2024-08-17T05:29:04.4379831Z INFO : Subscription id: CloudAV, rigidname: WindowsCloudAV, baseversion: 11, tag: RECOMMENDED, fixedversion:
    2024-08-17T05:29:04.4389286Z INFO : Subscription id: HitmanProAlert, rigidname: WindowsCloudHitmanProAlert, baseversion: 1, tag: RECOMMENDED, fixedversion:
    2024-08-17T05:29:04.4389286Z INFO : Fixed version token is not used
    2024-08-17T05:29:04.4399586Z INFO : Feature: APPCNTRL
    2024-08-17T05:29:04.4399586Z INFO : Feature: AV
    2024-08-17T05:29:04.4399586Z INFO : Feature: CLEAN
    2024-08-17T05:29:04.4409518Z INFO : Feature: CORE
    2024-08-17T05:29:04.4409518Z INFO : Feature: DLP
    2024-08-17T05:29:04.4409518Z INFO : Feature: DVCCNTRL
    2024-08-17T05:29:04.4419602Z INFO : Feature: EFW
    2024-08-17T05:29:04.4419602Z INFO : Feature: HBT
    2024-08-17T05:29:04.4419602Z INFO : Feature: NTP
    2024-08-17T05:29:04.4419602Z INFO : Feature: SAV
    2024-08-17T05:29:04.4419602Z INFO : Feature: SDU
    2024-08-17T05:29:04.4429491Z INFO : Feature: WEBCNTRL
    2024-08-17T05:29:04.4429491Z INFO : Feature: XPD
    2024-08-17T05:29:04.4429491Z INFO : Server for 'sus': sus.sophosupd.com
    2024-08-17T05:29:04.4429491Z INFO : Server for 'content_server': sdds3.sophosupd.com
    2024-08-17T05:29:04.4429491Z INFO : Server for 'content_server': sdds3.sophosupd.net
    2024-08-17T05:29:04.4429491Z INFO : Server for 'telemetry': t1.sophosupd.com
    2024-08-17T05:29:04.4429491Z INFO : Server for 'feedback': sdu-feedback.sophos.com
    2024-08-17T05:29:04.4429491Z INFO : Server for 'repairkit': sdu-auto-upload.sophosupd.com
    2024-08-17T05:29:04.4429491Z INFO : Restarting MCS Client service if stopped
    2024-08-17T05:29:04.4438993Z INFO : Command 'Register' completed with success with reboot code '0' and error message ''.
    2024-08-17T05:29:04.4438993Z INFO : About to execute command: Download
    2024-08-17T05:29:04.4438993Z INFO : Update Cache Cert Path folder: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
    2024-08-17T05:29:04.4458893Z INFO : CRT required: adding 'CRT' feature
    2024-08-17T05:29:04.4558593Z INFO : Using SDDS3 delta version: 3
    2024-08-17T05:29:04.4568566Z INFO : SUS service request body: {"schema_version":"1","product":"winep","server":false,"platform_token":"WIN_10_X64","platform_release":"2009 19045.4780","os_version":"10.0","subscriptions":[{"id":"WindowsCloudAV","tag":"RECOMMENDED"},{"id":"WindowsCloudClean","tag":"RECOMMENDED"},{"id":"WindowsCloudHitmanProAlert","tag":"RECOMMENDED"},{"id":"WindowsCloudNextGen","tag":"RECOMMENDED"}]}
    2024-08-17T05:29:04.4568566Z INFO : No manually configured proxy
    2024-08-17T05:29:04.4568566Z INFO : WinHttp default proxy not set
    2024-08-17T05:29:04.4578526Z INFO : WinHttp discovered proxies not found
    2024-08-17T05:29:04.4578526Z INFO : Trying update service url sus.sophosupd.com/.../5025167d-d121-44c1-a203-d4e253921a11 with proxy: <direct; no proxy>
    2024-08-17T05:29:05.9723485Z INFO : 200 from sus.sophosupd.com/.../5025167d-d121-44c1-a203-d4e253921a11 with proxy: <direct; no proxy> (peer address 54.76.29.51)
    2024-08-17T05:29:05.9723485Z INFO : SUS response body: {"suites": ["sdds3.WindowsCloudAV_11.6.562.93124a541a.dat", "sdds3.WindowsCloudClean_1.0.42.55133bcba5.dat", "sdds3.WindowsCloudHitmanProAlert_2024.1.1.1.0.ad3b56323d.dat", "sdds3.WindowsCloudNextGen_2024.2.2.1.0.8bb54b99e6.dat"], "release-groups": ["GranularF", "C"]}
    2024-08-17T05:29:05.9723485Z INFO : SUS response body size: 268
    2024-08-17T05:29:05.9723485Z INFO : Sophos Update Service response: error='' reason='' code=''
    2024-08-17T05:29:05.9723485Z INFO : No update caches configured
    2024-08-17T05:29:05.9723485Z INFO : Trying SDDS3 CDN url https://sdds3.sophosupd.com with proxy: <direct; no proxy>
    2024-08-17T05:29:06.4880378Z INFO : 200 from sdds3.sophosupd.com/.../sdds3.WindowsCloudAV_11.6.562.93124a541a.dat with proxy: <direct; no proxy> (peer address 104.69.144.96)
    2024-08-17T05:29:06.4880378Z INFO : Syncing from: https://sdds3.sophosupd.com
    2024-08-17T05:29:06.4880378Z INFO : Syncing suite sdds3.WindowsCloudNextGen_2024.2.2.1.0.8bb54b99e6.dat
    2024-08-17T05:29:06.5660087Z INFO : GET sdds3.sophosupd.com/.../sdds3.WindowsCloudNextGen_2024.2.2.1.0.8bb54b99e6.dat: 200 (11496 bytes)
    2024-08-17T05:29:06.5816113Z INFO : Syncing suite sdds3.WindowsCloudClean_1.0.42.55133bcba5.dat
    2024-08-17T05:29:06.6442283Z INFO : GET sdds3.sophosupd.com/.../sdds3.WindowsCloudClean_1.0.42.55133bcba5.dat: 200 (3918 bytes)
    2024-08-17T05:29:06.6597902Z INFO : Syncing suite sdds3.WindowsCloudHitmanProAlert_2024.1.1.1.0.ad3b56323d.dat
    2024-08-17T05:29:06.7223516Z INFO : GET sdds3.sophosupd.com/.../sdds3.WindowsCloudHitmanProAlert_2024.1.1.1.0.ad3b56323d.dat: 200 (4734 bytes)
    2024-08-17T05:29:06.7535188Z INFO : Syncing suite sdds3.WindowsCloudAV_11.6.562.93124a541a.dat
    2024-08-17T05:29:06.8171488Z INFO : GET sdds3.sophosupd.com/.../sdds3.WindowsCloudAV_11.6.562.93124a541a.dat: 200 (3923 bytes)
    2024-08-17T05:29:06.8327781Z INFO : Syncing supplement sdds3.CIXFLAGS.dat
    2024-08-17T05:29:06.8952704Z INFO : GET sdds3.sophosupd.com/.../sdds3.CIXFLAGS.dat: 200 (4907 bytes)
    2024-08-17T05:29:06.9108920Z INFO : Syncing supplement sdds3.hmpa_data.dat
    2024-08-17T05:29:06.9733896Z INFO : GET sdds3.sophosupd.com/.../sdds3.hmpa_data.dat: 200 (4016 bytes)
    2024-08-17T05:29:06.9733896Z INFO : Syncing supplement sdds3.CEPNGFLAGS.dat
    2024-08-17T05:29:07.0359861Z INFO : GET sdds3.sophosupd.com/.../sdds3.CEPNGFLAGS.dat: 200 (4491 bytes)
    2024-08-17T05:29:07.0515040Z INFO : Syncing supplement sdds3.NTP_OVERRIDES.dat
    2024-08-17T05:29:07.1140479Z INFO : GET sdds3.sophosupd.com/.../sdds3.NTP_OVERRIDES.dat: 200 (4049 bytes)
    2024-08-17T05:29:07.1296772Z INFO : Syncing supplement sdds3.EPIPS_data.dat
    2024-08-17T05:29:07.1921168Z INFO : GET sdds3.sophosupd.com/.../sdds3.EPIPS_data.dat: 200 (4017 bytes)
    2024-08-17T05:29:07.1921168Z INFO : Syncing supplement sdds3.D3147E4B-BECB-4CE5-A2B4-DD098CD8AEFE.dat
    2024-08-17T05:29:07.2860866Z INFO : GET sdds3.sophosupd.com/.../sdds3.D3147E4B-BECB-4CE5-A2B4-DD098CD8AEFE.dat: 200 (4049 bytes)
    2024-08-17T05:29:07.3015352Z INFO : Syncing supplement sdds3.DOC_MODEL2_64.dat
    2024-08-17T05:29:07.3640173Z INFO : GET sdds3.sophosupd.com/.../sdds3.DOC_MODEL2_64.dat: 200 (4703 bytes)
    2024-08-17T05:29:07.3796472Z INFO : Syncing supplement sdds3.ML_MODEL2_64.dat
    2024-08-17T05:29:07.4421788Z INFO : GET sdds3.sophosupd.com/.../sdds3.ML_MODEL2_64.dat: 200 (4705 bytes)
    2024-08-17T05:29:07.4421788Z INFO : Syncing supplement sdds3.LocalRepData.dat
    2024-08-17T05:29:07.5203624Z INFO : GET sdds3.sophosupd.com/.../sdds3.LocalRepData.dat: 200 (4030 bytes)
    2024-08-17T05:29:07.5358815Z INFO : Syncing supplement sdds3.RemapperRules.dat
    2024-08-17T05:29:07.5984676Z INFO : GET sdds3.sophosupd.com/.../sdds3.RemapperRules.dat: 200 (4587 bytes)
    2024-08-17T05:29:07.6140145Z INFO : Syncing supplement sdds3.97B6A561-5F87-4A2E-A4FE-177F48D8899F.dat
    2024-08-17T05:29:07.6764750Z INFO : GET sdds3.sophosupd.com/.../sdds3.97B6A561-5F87-4A2E-A4FE-177F48D8899F.dat: 200 (4161 bytes)
    2024-08-17T05:29:07.6920623Z INFO : Syncing supplement sdds3.TELEMSUP.dat
    2024-08-17T05:29:07.7545578Z INFO : GET sdds3.sophosupd.com/.../sdds3.TELEMSUP.dat: 200 (4120 bytes)
    2024-08-17T05:29:07.7545578Z INFO : Syncing supplement sdds3.REPAIRKIT.dat
    2024-08-17T05:29:07.8327259Z INFO : GET sdds3.sophosupd.com/.../sdds3.REPAIRKIT.dat: 200 (5695 bytes)
    2024-08-17T05:29:07.8483466Z INFO : Syncing supplement sdds3.ProductRulesFeed.dat
    2024-08-17T05:29:07.9117834Z INFO : GET sdds3.sophosupd.com/.../sdds3.ProductRulesFeed.dat: 200 (4031 bytes)
    2024-08-17T05:29:07.9272634Z INFO : Syncing supplement sdds3.behave.dat
    2024-08-17T05:29:08.0055339Z INFO : GET sdds3.sophosupd.com/.../sdds3.behave.dat: 200 (4029 bytes)
    2024-08-17T05:29:08.0175416Z INFO : Syncing supplement sdds3.USERAPPFEED.dat
    2024-08-17T05:29:08.0802875Z INFO : GET sdds3.sophosupd.com/.../sdds3.USERAPPFEED.dat: 200 (4110 bytes)
    2024-08-17T05:29:08.0959878Z INFO : Syncing supplement sdds3.DataSetA.dat
    2024-08-17T05:29:08.1737803Z INFO : GET sdds3.sophosupd.com/.../sdds3.DataSetA.dat: 200 (4300 bytes)
    2024-08-17T05:29:08.1894743Z INFO : Syncing package DataSetA_2024.8.15.23.30.29.1.a3175cbca5.zip (19596652 bytes)
    2024-08-17T05:29:15.0176330Z INFO : GET sdds3.sophosupd.com/.../DataSetA_2024.8.15.23.30.29.1.a3175cbca5.zip: 200 (19596652 bytes)
    2024-08-17T05:29:15.0332589Z INFO : Syncing package USERAPPFEED_2023.10.20.9.15.47.1.f27deae709.zip (4118 bytes)
    2024-08-17T05:29:15.0958378Z INFO : GET sdds3.sophosupd.com/.../USERAPPFEED_2023.10.20.9.15.47.1.f27deae709.zip: 200 (4118 bytes)
    2024-08-17T05:29:15.1113943Z INFO : Syncing package LocalRepData_2024.8.15.5.55.9.1.c7baa62974.zip (314420 bytes)
    2024-08-17T05:29:15.2987212Z INFO : GET sdds3.sophosupd.com/.../LocalRepData_2024.8.15.5.55.9.1.c7baa62974.zip: 200 (314420 bytes)
    2024-08-17T05:29:15.2987212Z INFO : Syncing package behave_2024.8.12.19.57.18.1.94899346ea.zip (478767 bytes)
    2024-08-17T05:29:15.5331875Z INFO : GET sdds3.sophosupd.com/.../behave_2024.8.12.19.57.18.1.94899346ea.zip: 200 (478767 bytes)
    2024-08-17T05:29:15.5487684Z INFO : Syncing package ProductRulesFeed_2024.7.19.9.42.35.1.f1975f35e1.zip (24084 bytes)
    2024-08-17T05:29:15.6114463Z INFO : GET sdds3.sophosupd.com/.../ProductRulesFeed_2024.7.19.9.42.35.1.f1975f35e1.zip: 200 (24084 bytes)
    2024-08-17T05:29:15.6114463Z INFO : Syncing package REPAIRKIT_2024.7.19.8.16.45.3.d87035e3b1.zip (71820 bytes)
    2024-08-17T05:29:15.7049011Z INFO : GET sdds3.sophosupd.com/.../REPAIRKIT_2024.7.19.8.16.45.3.d87035e3b1.zip: 200 (71820 bytes)
    2024-08-17T05:29:15.7049011Z INFO : Syncing package TELEMSUP_2023.9.7.15.8.10.1.3e4da4447f.zip (5819 bytes)
    2024-08-17T05:29:15.7674976Z INFO : GET sdds3.sophosupd.com/.../TELEMSUP_2023.9.7.15.8.10.1.3e4da4447f.zip: 200 (5819 bytes)
    2024-08-17T05:29:15.7674976Z INFO : Syncing package 97B6A561-5F87-4A2E-A4FE-177F48D8899F_2023.12.5.15.45.46.1.75e88073eb.zip (12709653 bytes)
    2024-08-17T05:29:20.4392453Z INFO : GET sdds3.sophosupd.com/.../97B6A561-5F87-4A2E-A4FE-177F48D8899F_2023.12.5.15.45.46.1.75e88073eb.zip: 200 (12709653 bytes)
    2024-08-17T05:29:20.4548699Z INFO : Syncing package RemapperRules_2024.7.19.11.10.25.2.b4370b9cdc.zip (46701 bytes)
    2024-08-17T05:29:20.5330910Z INFO : GET sdds3.sophosupd.com/.../RemapperRules_2024.7.19.11.10.25.2.b4370b9cdc.zip: 200 (46701 bytes)
    2024-08-17T05:29:20.5486168Z INFO : Syncing package ML_MODEL2_64_2024.6.10.12.3.22.4.ca1e221d1a.zip (12003515 bytes)
    2024-08-17T05:29:24.6584065Z INFO : GET sdds3.sophosupd.com/.../ML_MODEL2_64_2024.6.10.12.3.22.4.ca1e221d1a.zip: 200 (12003515 bytes)
    2024-08-17T05:29:24.6739091Z INFO : Syncing package ML_MODEL2_64_2024.6.10.12.1.59.1.ca1e221d1a.zip (12003515 bytes)
    2024-08-17T05:29:28.8469515Z INFO : GET sdds3.sophosupd.com/.../ML_MODEL2_64_2024.6.10.12.1.59.1.ca1e221d1a.zip: 200 (12003515 bytes)
    2024-08-17T05:29:28.8614589Z INFO : Syncing package DOC_MODEL2_64_2023.11.14.15.7.23.6.ff70c2ba33.zip (2441580 bytes)
    2024-08-17T05:29:29.7362010Z INFO : GET sdds3.sophosupd.com/.../DOC_MODEL2_64_2023.11.14.15.7.23.6.ff70c2ba33.zip: 200 (2441580 bytes)
    2024-08-17T05:29:29.7518199Z INFO : Syncing package D3147E4B-BECB-4CE5-A2B4-DD098CD8AEFE_2024.5.21.8.0.42.1.590aaaa9eb.zip (38717 bytes)
    2024-08-17T05:29:29.8299491Z INFO : GET sdds3.sophosupd.com/.../D3147E4B-BECB-4CE5-A2B4-DD098CD8AEFE_2024.5.21.8.0.42.1.590aaaa9eb.zip: 200 (38717 bytes)
    2024-08-17T05:29:29.8299491Z INFO : Syncing package EPIPS_data_2024.8.13.13.3.37.1.d9ff28fd6e.zip (41689 bytes)
    2024-08-17T05:29:29.9083447Z INFO : GET sdds3.sophosupd.com/.../EPIPS_data_2024.8.13.13.3.37.1.d9ff28fd6e.zip: 200 (41689 bytes)
    2024-08-17T05:29:29.9238551Z INFO : Syncing package NTP_OVERRIDES_2024.1.12.16.50.46.1.1431dec9ca.zip (4489 bytes)
    2024-08-17T05:29:29.9865344Z INFO : GET sdds3.sophosupd.com/.../NTP_OVERRIDES_2024.1.12.16.50.46.1.1431dec9ca.zip: 200 (4489 bytes)
    2024-08-17T05:29:30.0021957Z INFO : Syncing package CEPNGFLAGS_2024.8.9.10.41.49.8.69f8eef599.zip (5460 bytes)
    2024-08-17T05:29:30.0653198Z INFO : GET sdds3.sophosupd.com/.../CEPNGFLAGS_2024.8.9.10.41.49.8.69f8eef599.zip: 200 (5460 bytes)
    2024-08-17T05:29:30.0653198Z INFO : Syncing package hmpa_data_2024.8.9.18.1.8.1.1b39c43a0c.zip (32028 bytes)
    2024-08-17T05:29:30.1425127Z INFO : GET sdds3.sophosupd.com/.../hmpa_data_2024.8.9.18.1.8.1.1b39c43a0c.zip: 200 (32028 bytes)
    2024-08-17T05:29:30.1581418Z INFO : Syncing package CIXFLAGS_2024.7.23.15.56.39.6.1f260d2808.zip (4548 bytes)
    2024-08-17T05:29:30.2207675Z INFO : GET sdds3.sophosupd.com/.../CIXFLAGS_2024.7.23.15.56.39.6.1f260d2808.zip: 200 (4548 bytes)
    2024-08-17T05:29:30.2362602Z INFO : Syncing package WindowsCloudAV_11.6.562.af7ca712f5.zip (6082 bytes)
    2024-08-17T05:29:30.2988792Z INFO : GET sdds3.sophosupd.com/.../WindowsCloudAV_11.6.562.af7ca712f5.zip: 200 (6082 bytes)
    2024-08-17T05:29:30.3144101Z INFO : Syncing package WindowsCloudHitmanProAlert_2024.1.1.1.0.ec00fe93f4.zip (22 bytes)
    2024-08-17T05:29:30.3770545Z INFO : GET sdds3.sophosupd.com/.../WindowsCloudHitmanProAlert_2024.1.1.1.0.ec00fe93f4.zip: 200 (22 bytes)
    2024-08-17T05:29:30.3925293Z INFO : Syncing package HMPAPOLICY_3.9.4.461.4ba73f5b2a.zip (8805 bytes)
    2024-08-17T05:29:30.4706835Z INFO : GET sdds3.sophosupd.com/.../HMPAPOLICY_3.9.4.461.4ba73f5b2a.zip: 200 (8805 bytes)
    2024-08-17T05:29:30.4862643Z INFO : Syncing package HMPA64_3.9.4.992.c43785625b.zip (7005836 bytes)
    2024-08-17T05:29:32.9236604Z INFO : GET sdds3.sophosupd.com/.../HMPA64_3.9.4.992.c43785625b.zip: 200 (7005836 bytes)
    2024-08-17T05:29:32.9392880Z INFO : Syncing package WindowsCloudClean_1.0.42.5976bbd57b.zip (22 bytes)
    2024-08-17T05:29:33.0018665Z INFO : GET sdds3.sophosupd.com/.../WindowsCloudClean_1.0.42.5976bbd57b.zip: 200 (22 bytes)
    2024-08-17T05:29:33.0018665Z INFO : Syncing package WindowsCloudNextGen_2024.2.2.1.0.0.c3d0402f05.zip (2141 bytes)
    2024-08-17T05:29:33.0644271Z INFO : GET sdds3.sophosupd.com/.../WindowsCloudNextGen_2024.2.2.1.0.0.c3d0402f05.zip: 200 (2141 bytes)
    2024-08-17T05:29:33.0798965Z INFO : Syncing package SDU64_6.17.1046.baffe1a33b.zip (4057137 bytes)
    2024-08-17T05:29:34.5017972Z INFO : GET sdds3.sophosupd.com/.../SDU64_6.17.1046.baffe1a33b.zip: 200 (4057137 bytes)
    2024-08-17T05:29:34.5174250Z INFO : Syncing package NTP64_2024.2.1062.3a28f93a35.zip (12085246 bytes)
    2024-08-17T05:29:38.6737028Z INFO : GET sdds3.sophosupd.com/.../NTP64_2024.2.1062.3a28f93a35.zip: 200 (12085246 bytes)
    2024-08-17T05:29:38.7050206Z INFO : Syncing package EFW64_2.5.223.1d02e704b5.zip (1326428 bytes)
    2024-08-17T05:29:39.2053145Z INFO : GET sdds3.sophosupd.com/.../EFW64_2.5.223.1d02e704b5.zip: 200 (1326428 bytes)
    2024-08-17T05:29:39.2209385Z INFO : Syncing package ESH64_3.6.760.d18e81d43f.zip (2388769 bytes)
    2024-08-17T05:29:40.0960539Z INFO : GET sdds3.sophosupd.com/.../ESH64_3.6.760.d18e81d43f.zip: 200 (2388769 bytes)
    2024-08-17T05:29:40.1116780Z INFO : Syncing package SME64_1.9.0.158.7f6ff4694a.zip (1216152 bytes)
    2024-08-17T05:29:40.5803781Z INFO : GET sdds3.sophosupd.com/.../SME64_1.9.0.158.7f6ff4694a.zip: 200 (1216152 bytes)
    2024-08-17T05:29:40.5960023Z INFO : Syncing package AMSI64_1.9.3517.434fec2933.zip (2469453 bytes)
    2024-08-17T05:29:41.7205942Z INFO : GET sdds3.sophosupd.com/.../AMSI64_1.9.3517.434fec2933.zip: 200 (2469453 bytes)
    2024-08-17T05:29:41.7362146Z INFO : Syncing package UI64_2.11.462.914ce75018.zip (2854124 bytes)
    2024-08-17T05:29:42.7831063Z INFO : GET sdds3.sophosupd.com/.../UI64_2.11.462.914ce75018.zip: 200 (2854124 bytes)
    2024-08-17T05:29:42.7831063Z INFO : Syncing package SFS64_1.12.0.419.272d4fb06f.zip (3267166 bytes)
    2024-08-17T05:29:43.9709069Z INFO : GET sdds3.sophosupd.com/.../SFS64_1.12.0.419.272d4fb06f.zip: 200 (3267166 bytes)
    2024-08-17T05:29:43.9709069Z INFO : Syncing package SHS_2.14.338.eec4fca37a.zip (2110785 bytes)
    2024-08-17T05:29:44.7521914Z INFO : GET sdds3.sophosupd.com/.../SHS_2.14.338.eec4fca37a.zip: 200 (2110785 bytes)
    2024-08-17T05:29:44.7678153Z INFO : Syncing package MCS_2024.2.611.a843db15e1.zip (3072845 bytes)
    2024-08-17T05:29:45.9239738Z INFO : GET sdds3.sophosupd.com/.../MCS_2024.2.611.a843db15e1.zip: 200 (3072845 bytes)
    2024-08-17T05:29:45.9395910Z INFO : Syncing package CRTSETUP_1.0.48.816efb2eb9.zip (320698 bytes)
    2024-08-17T05:29:46.0958280Z INFO : GET sdds3.sophosupd.com/.../CRTSETUP_1.0.48.816efb2eb9.zip: 200 (320698 bytes)
    2024-08-17T05:29:46.1114531Z INFO : Syncing package UNINSTALLER64_1.18.263.a331c081f8.zip (1062357 bytes)
    2024-08-17T05:29:46.5335575Z INFO : GET sdds3.sophosupd.com/.../UNINSTALLER64_1.18.263.a331c081f8.zip: 200 (1062357 bytes)
    2024-08-17T05:29:46.5335575Z INFO : Syncing package SAUXG_6.17.1046.0671a43bde.zip (6731939 bytes)
    2024-08-17T05:29:48.8924876Z INFO : GET sdds3.sophosupd.com/.../SAUXG_6.17.1046.0671a43bde.zip: 200 (6731939 bytes)
    2024-08-17T05:29:48.9081156Z INFO : Syncing package SED64_3.3.0.1755.dafd57bd32.zip (22633628 bytes)
    2024-08-17T05:29:57.1112985Z INFO : GET sdds3.sophosupd.com/.../SED64_3.3.0.1755.dafd57bd32.zip: 200 (22633628 bytes)
    2024-08-17T05:29:57.1425490Z INFO : Syncing package SSE64_3.90.0.138.869c119466.zip (9584624 bytes)
    2024-08-17T05:30:00.4397895Z INFO : GET sdds3.sophosupd.com/.../SSE64_3.90.0.138.869c119466.zip: 200 (9584624 bytes)
    2024-08-17T05:30:00.4552932Z INFO : Sync statistics: received 142164700 bytes, sent 16918 bytes
    2024-08-17T05:30:00.4552932Z INFO : Suites: 4, used 24071 bytes
    2024-08-17T05:30:00.4552932Z INFO : Supplements: 17, used 74000 bytes
    2024-08-17T05:30:00.4552932Z INFO : Packages: 39, used 142031834 bytes
    2024-08-17T05:30:00.6116416Z INFO : WindowsCloudNextGen: downloaded suite: sdds3.WindowsCloudNextGen_2024.2.2.1.0.8bb54b99e6.dat, version: 2024.2.2.1.0, display version: 2024.2.2.1.0
    2024-08-17T05:30:00.6116416Z INFO : WindowsCloudClean: downloaded suite: sdds3.WindowsCloudClean_1.0.42.55133bcba5.dat, version: 1.0.42, display version: empty
    2024-08-17T05:30:00.6116416Z INFO : WindowsCloudHitmanProAlert: downloaded suite: sdds3.WindowsCloudHitmanProAlert_2024.1.1.1.0.ad3b56323d.dat, version: 2024.1.1.1.0, display version: 2024.1.1.1.0
    2024-08-17T05:30:00.6116416Z INFO : WindowsCloudAV: downloaded suite: sdds3.WindowsCloudAV_11.6.562.93124a541a.dat, version: 11.6.562, display version: 10.8.11.4
    2024-08-17T05:30:00.6116416Z INFO : Extracting packages.
    2024-08-17T05:30:00.6273457Z INFO : Extracting package DataSetA_2024.8.15.23.30.29.1.a3175cbca5.zip
    2024-08-17T05:30:00.6273457Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sse64\\2024072505.ide
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    2024-08-17T05:30:04.7363082Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\hmpa64\\Setup64.dll
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    2024-08-17T05:30:06.2213485Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\ntp64\\Sophos/Sophos Network Threat Protection/ZtnaDriver/Notice.SophosZTNA.txt
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    2024-08-17T05:30:06.2369687Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\efw64\\EfwAdapter.dll
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    2024-08-17T05:30:08.0333687Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sau\\rootca384.crt
    2024-08-17T05:30:08.0333687Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sau\\setup64.dll
    2024-08-17T05:30:08.0645133Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sau\\su-repair.exe
    2024-08-17T05:30:08.1270509Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sau\\su-setup32.exe
    2024-08-17T05:30:08.1426297Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sau\\su-setup64.exe
    2024-08-17T05:30:08.1895643Z INFO : Extracting package SED64_3.3.0.1755.dafd57bd32.zip
    2024-08-17T05:30:08.1895643Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\CoreCustomerAdapter.dll
    2024-08-17T05:30:08.2051382Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\CoreEndpointAdapter.dll
    2024-08-17T05:30:08.2364066Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\NOTICE.txt
    2024-08-17T05:30:08.2364066Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SEDRecoveryService.exe
    2024-08-17T05:30:08.2520814Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SEDService.exe
    2024-08-17T05:30:08.3301167Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SEDTelemetry.exe
    2024-08-17T05:30:08.3457523Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SEDcli.exe
    2024-08-17T05:30:08.3770276Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SEDuninstall.exe
    2024-08-17T05:30:08.4083144Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SSPDevCon.exe
    2024-08-17T05:30:08.4395522Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SSPService.exe
    2024-08-17T05:30:08.7678445Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SSPTelemetry.exe
    2024-08-17T05:30:08.7990883Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SecurityProductInformation.ini
    2024-08-17T05:30:08.7990883Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\Setup64.dll
    2024-08-17T05:30:08.8303470Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SophosArchiver.exe
    2024-08-17T05:30:08.8615633Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SophosCleanup.exe
    2024-08-17T05:30:08.8928296Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SophosED.cat
    2024-08-17T05:30:08.8928296Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SophosED.inf
    2024-08-17T05:30:08.8928296Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SophosED.sys
    2024-08-17T05:30:08.9396991Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SophosEL.cat
    2024-08-17T05:30:08.9396991Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SophosEL.inf
    2024-08-17T05:30:08.9396991Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SophosEL.sys
    2024-08-17T05:30:08.9396991Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SophosFileSubmitter.exe
    2024-08-17T05:30:09.0802878Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SophosIntelixPackager.exe
    2024-08-17T05:30:09.1115610Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SophosInterceptXCLI.exe
    2024-08-17T05:30:09.1427851Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SophosNA.exe
    2024-08-17T05:30:09.1427851Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SophosRestore.exe
    2024-08-17T05:30:09.2521701Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SophosSafestore.exe
    2024-08-17T05:30:09.3618525Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\SophosScanCoordinator.exe
    2024-08-17T05:30:09.4087894Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\integrity.dat
    2024-08-17T05:30:09.4087894Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\integrity_downgrade.dat
    2024-08-17T05:30:09.4087894Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\integrity_sel.dat
    2024-08-17T05:30:09.4243997Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\manifest.dat
    2024-08-17T05:30:09.4243997Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\public.pem
    2024-08-17T05:30:09.4243997Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\sophtlib.dll
    2024-08-17T05:30:09.5025430Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\Config/DevCntrl.conf
    2024-08-17T05:30:09.5025430Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\Config/BehavioralRules/amsi.dec
    2024-08-17T05:30:09.5181401Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\Config/BehavioralRules/amsi_uac.dec
    2024-08-17T05:30:09.5181401Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\Config/BehavioralRules/devicecontrol.dec
    2024-08-17T05:30:09.5181401Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\Config/BehavioralRules/dlp.dec
    2024-08-17T05:30:09.5181401Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\Config/BehavioralRules/hmpa.dec
    2024-08-17T05:30:09.5181401Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\Config/BehavioralRules/ips.dec
    2024-08-17T05:30:09.5181401Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\Config/BehavioralRules/main.dec
    2024-08-17T05:30:09.5337103Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\Config/BehavioralRules/static.dec
    2024-08-17T05:30:09.5337103Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\Config/BehavioralRules/web.dec
    2024-08-17T05:30:09.5337103Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\Config/Rules/RCA-binary-load.dat
    2024-08-17T05:30:09.5493334Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\Config/Rules/rules.bin
    2024-08-17T05:30:09.5493334Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\x64/SophosED.dll
    2024-08-17T05:30:09.5649615Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sed64\\x86/SophosED.dll
    2024-08-17T05:30:09.6013820Z INFO : Extracting package SSE64_3.90.0.138.869c119466.zip
    2024-08-17T05:30:09.6013820Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sse64\\Setup64.dll
    2024-08-17T05:30:09.6271586Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sse64\\SophosSAVICLI.exe
    2024-08-17T05:30:09.7053248Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sse64\\SophosSSEUninstall.exe
    2024-08-17T05:30:09.7366101Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sse64\\SophosSSEValidator.exe
    2024-08-17T05:30:09.7523142Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sse64\\conan.dll
    2024-08-17T05:30:09.7835289Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sse64\\integrity.dat
    2024-08-17T05:30:09.7835289Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sse64\\manifest.dat
    2024-08-17T05:30:09.7835289Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sse64\\osdp.dll
    2024-08-17T05:30:09.7990749Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sse64\\savi.dll
    2024-08-17T05:30:10.0805237Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sse64\\savmscm.dll
    2024-08-17T05:30:10.0805237Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sse64\\sophtlib.dll
    2024-08-17T05:30:10.1586743Z INFO : Decoding C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded\\sse64\\veex.dll
    2024-08-17T05:30:10.1899124Z INFO : Saving state to C:\\ProgramData\\Sophos\\CloudInstaller\\state.xml (new file)
    2024-08-17T05:30:10.1899124Z INFO : Updated model with component: SSE64
    2024-08-17T05:30:10.1899124Z INFO : Updated model with component: SED64
    2024-08-17T05:30:10.1899124Z INFO : Updated model with component: SAUXG
    2024-08-17T05:30:10.1899124Z INFO : Updated model with component: UNINSTALLER64
    2024-08-17T05:30:10.1899124Z INFO : Updated model with component: HMPA64
    2024-08-17T05:30:10.1899124Z INFO : Updated model with component: CRTSETUP
    2024-08-17T05:30:10.1899124Z INFO : Updated model with component: MCS
    2024-08-17T05:30:10.1899124Z INFO : Updated model with component: SHS
    2024-08-17T05:30:10.1899124Z INFO : Updated model with component: SFS64
    2024-08-17T05:30:10.1899124Z INFO : Updated model with component: UI64
    2024-08-17T05:30:10.1899124Z INFO : Updated model with component: AMSI64
    2024-08-17T05:30:10.1899124Z INFO : Updated model with component: SME64
    2024-08-17T05:30:10.1899124Z INFO : Updated model with component: ESH64
    2024-08-17T05:30:10.1899124Z INFO : Updated model with component: EFW64
    2024-08-17T05:30:10.1899124Z INFO : Updated model with component: NTP64
    2024-08-17T05:30:10.1899124Z INFO : Updated model with component: SDU64
    2024-08-17T05:30:10.2054196Z INFO : Command 'Download' completed with success with reboot code '0' and error message ''.
    2024-08-17T05:30:10.2054196Z INFO : About to execute command: Uninstall
    2024-08-17T05:30:10.2054196Z INFO : Sophos AutoUpdate is not installed.
    2024-08-17T05:30:10.2054196Z INFO : Command 'Uninstall' completed with success with reboot code '0' and error message ''.
    2024-08-17T05:30:10.2054196Z INFO : About to execute command: InstallIncompleteCommand
    2024-08-17T05:30:10.2054196Z INFO : Successfully set registry values.
    2024-08-17T05:30:10.2054196Z INFO : Command 'InstallIncompleteCommand' completed with success with reboot code '0' and error message ''.
    2024-08-17T05:30:10.2054196Z INFO : About to execute command: Uninstall
    2024-08-17T05:30:10.2054196Z INFO : Sophos Remote Management System is not installed.
    2024-08-17T05:30:10.2054196Z INFO : Command 'Uninstall' completed with success with reboot code '0' and error message ''.
    2024-08-17T05:30:10.2054196Z INFO : About to execute command: Uninstall
    2024-08-17T05:30:10.2054196Z INFO : Starting Sophos Management Communications System uninstall command.
    2024-08-17T05:30:10.2054196Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
    2024-08-17T05:30:10.2054196Z INFO : No setup DLL found for component mcsep
    2024-08-17T05:30:10.2054196Z INFO : Sophos Management Communications System setup plugin not present; nothing to uninstall.
    2024-08-17T05:30:10.2054196Z INFO : Command 'Uninstall' completed with success with reboot code '0' and error message ''.
    2024-08-17T05:30:10.2054196Z INFO : About to execute command: Uninstall
    2024-08-17T05:30:10.2054196Z INFO : Sophos System Protection is not installed.
    2024-08-17T05:30:10.2054196Z INFO : Command 'Uninstall' completed with success with reboot code '0' and error message ''.
    2024-08-17T05:30:10.2054196Z INFO : About to execute command: Uninstall
    2024-08-17T05:30:10.2054196Z INFO : Sophos Heartbeat is not installed.
    2024-08-17T05:30:10.2054196Z INFO : Command 'Uninstall' completed with success with reboot code '0' and error message ''.
    2024-08-17T05:30:10.2054196Z INFO : About to execute command: Uninstall
    2024-08-17T05:30:10.2054196Z INFO : Sophos Network Access Control is not installed.
    2024-08-17T05:30:10.2054196Z INFO : Command 'Uninstall' completed with success with reboot code '0' and error message ''.
    2024-08-17T05:30:10.2054196Z INFO : About to execute command: Uninstall
    2024-08-17T05:30:10.2054196Z INFO : Sophos Client Firewall is not installed.
    2024-08-17T05:30:10.2054196Z INFO : Command 'Uninstall' completed with success with reboot code '0' and error message ''.
    2024-08-17T05:30:10.2054196Z INFO : About to execute command: Uninstall
    2024-08-17T05:30:10.2054196Z INFO : Sophos Patch is not installed.
    2024-08-17T05:30:10.2054196Z INFO : Command 'Uninstall' completed with success with reboot code '0' and error message ''.
    2024-08-17T05:30:10.2054196Z INFO : About to execute command: UninstallSophosClean
    2024-08-17T05:30:10.2054196Z INFO : Sophos Clean does not need uninstalling.
    2024-08-17T05:30:10.2054196Z INFO : Command 'UninstallSophosClean' completed with success with reboot code '0' and error message ''.
    2024-08-17T05:30:10.2054196Z INFO : About to execute command: UninstallOrphanedProducts
    2024-08-17T05:30:10.2054196Z INFO : Component is not orphaned; won't be uninstalled: SSE64
    2024-08-17T05:30:10.2054196Z INFO : Component is not orphaned; won't be uninstalled: SED64
    2024-08-17T05:30:10.2054196Z INFO : Component is not orphaned; won't be uninstalled: SAUXG
    2024-08-17T05:30:10.2054196Z INFO : Component is not orphaned; won't be uninstalled: UNINSTALLER64
    2024-08-17T05:30:10.2054196Z INFO : Component is not orphaned; won't be uninstalled: HMPA64
    2024-08-17T05:30:10.2054196Z INFO : Component is not orphaned; won't be uninstalled: CRTSETUP
    2024-08-17T05:30:10.2054196Z INFO : Component is not orphaned; won't be uninstalled: MCS
    2024-08-17T05:30:10.2054196Z INFO : Component is not orphaned; won't be uninstalled: SHS
    2024-08-17T05:30:10.2054196Z INFO : Component is not orphaned; won't be uninstalled: SFS64
    2024-08-17T05:30:10.2054196Z INFO : Component is not orphaned; won't be uninstalled: UI64
    2024-08-17T05:30:10.2054196Z INFO : Component is not orphaned; won't be uninstalled: AMSI64
    2024-08-17T05:30:10.2054196Z INFO : Component is not orphaned; won't be uninstalled: SME64
    2024-08-17T05:30:10.2054196Z INFO : Component is not orphaned; won't be uninstalled: ESH64
    2024-08-17T05:30:10.2054196Z INFO : Component is not orphaned; won't be uninstalled: EFW64
    2024-08-17T05:30:10.2054196Z INFO : Component is not orphaned; won't be uninstalled: NTP64
    2024-08-17T05:30:10.2054196Z INFO : Component is not orphaned; won't be uninstalled: SDU64
    2024-08-17T05:30:10.2054196Z INFO : Command 'UninstallOrphanedProducts' completed with success with reboot code '0' and error message ''.
    2024-08-17T05:30:10.2054196Z INFO : About to execute command: PrepareInstallation
    2024-08-17T05:30:10.2054196Z INFO : Remove any existing target folders in case this is a re-install
    2024-08-17T05:30:10.2054196Z INFO : Attempting to remove 'C:\\ProgramData\\Sophos\\AutoUpdate\\Cache\\decoded'.
    2024-08-17T05:30:10.2054196Z INFO : Attempting to remove 'C:\\ProgramData\\Sophos\\AutoUpdate\\data\\Repo'.
    2024-08-17T05:30:10.2054196Z INFO : Create target parent folders in case this is a fresh install
    2024-08-17T05:30:10.2054196Z INFO : Move installer's decoded and raw files to seed SAU
    2024-08-17T05:30:10.2054196Z INFO : Attempting to rename 'C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded' to 'C:\\ProgramData\\Sophos\\AutoUpdate\\Cache\\decoded'.
    2024-08-17T05:30:10.2054196Z INFO : Attempting to rename 'C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\data\\Repo' to 'C:\\ProgramData\\Sophos\\AutoUpdate\\data\\Repo'.
    2024-08-17T05:30:10.2054196Z INFO : Clearing MCS adapter storage files from: C:\\ProgramData\\Sophos\\Remote Management System\\3\\Agent\\AdapterStorage\\MCS
    2024-08-17T05:30:10.2054196Z INFO : Clearing : C:\\ProgramData\\Sophos\\Management Communications System\\Endpoint\\Config\\MessageRelayConfig.xml
    2024-08-17T05:30:10.2054196Z INFO : MCS Endpoint folder: C:\\ProgramData\\Sophos\\Management Communications System\\Endpoint\\
    2024-08-17T05:30:10.3617121Z INFO : Retrieved customer id: 21f14238-6f03-94ba-eadd-6fb56dd8d013
    2024-08-17T05:30:10.3617121Z INFO : Policies persisted to Unified Endpoint Policy store
    2024-08-17T05:30:10.3617121Z INFO : Persisting endpoint flags
    2024-08-17T05:30:10.3617121Z INFO : Central flags: '{"amsi.available": "true", "amsi.block-and-clean.enabled": "true", "amsi.fastregex.available": "true", "amsi.pseudohandle.enabled": "true", "behavioral-blocking.available": "true", "behavioral-silent.available": "true", "behavioral.bms.enabled": "true", "boot.modernweb.available": "true", "boot.modernweb.block_by_scan": "true", "boot.modernweb.block_by_url": "true", "boot.modernweb.can_decrypt": "true", "boot.sed.runtimeiocsjournal.available": "true", "boot.ssp-clean.available": "true", "boot.ssp.lua.coroutines.enabled": "true", "boot.ssp.new-policy-flags-handling.enabled": "true", "boot.ssp.service-launches-scan-coordinator.available": "true", "boot.sting20.c2c3detections.enabled": "true", "boot.sting20.datalossprevention.enabled": "true", "boot.sting20.devicecontrol.enabled": "true", "boot.sting20.downloadrepscanning.enabled": "true", "boot.sting20.ondemandscanning.enabled": "true", "boot.sting20.pejitscanning.enabled": "true", "boot.sting20.realtimescanning.enabled": "true", "boot.sting20.sscm.enabled": "true", "boot.sting20.webcontrol.enabled": "true", "boot.sting20.webprotection.enabled": "true", "dns-sniffing.enabled": "true", "health.threat-services.enabled": "true", "hmpa.amsiguard.enforce": "true", "hmpa.amsiguard.silent": "true", "hmpa.apcmitigation.v2.enforce": "true", "hmpa.apcmitigation.v2.silent": "true", "hmpa.apisetguard.enforce": "true", "hmpa.apisetguard.silent": "true", "hmpa.c2interceptor.enforce": "true", "hmpa.c2interceptor.silent": "true", "hmpa.c2interceptor.v2.enforce": "true", "hmpa.can-terminate-system-process.available": "true", "hmpa.cg5-backwards-link.available": "true", "hmpa.cg5-base64.available": "true", "hmpa.cg5-mmio-v3.available": "true", "hmpa.cg5-self-create-fp-check.available": "true", "hmpa.ciguard.enforce": "true", "hmpa.ciguard.silent": "true", "hmpa.ciguard.v2.silent": "true", "hmpa.cookieguard.enforce": "true", "hmpa.cookieguard.silent": "true", "hmpa.credguard.v2.silent": "true", "hmpa.credguard.v4.silent": "true", "hmpa.credguardsamreg.enforce": "true", "hmpa.credguardsamreg.silent": "true", "hmpa.cryptoguard-exfat.available": "true", "hmpa.cryptoguard.v5.enforce": "true", "hmpa.cryptoguardefs.enforce": "true", "hmpa.cryptoguardefs.silent": "true", "hmpa.ctfguard.enforce": "true", "hmpa.ctfguard.silent": "true", "hmpa.ex-mem-hook.available": "true", "hmpa.heapheaphooray.enforce": "true", "hmpa.heapheaphooray.silent": "true", "hmpa.heapheaphooray.v2.enforce": "true", "hmpa.heapheaphooray.v2.silent": "true", "hmpa.heapheaphooray.v4.enforce": "true", "hmpa.heapheaphooray.v4.silent": "true", "hmpa.hollowprocessguard.v2.silent": "true", "hmpa.hollowprocessguard.v3.enforce": "true", "hmpa.hollowprocessguard.v3.silent": "true", "hmpa.hollowprocessguard.v4.enforce": "true", "hmpa.hollowprocessguard.v4.silent": "true", "hmpa.hwbguard.silent": "true", "hmpa.iaf.v2.enforce": "true", "hmpa.ignore-attested-v2.available": "true", "hmpa.loadedmodules-v2.available": "true", "hmpa.lockdownautorun.v5.enforce": "true", "hmpa.lockdownautorun.v5.silent": "true", "hmpa.lockdownloadimage.silent": "true", "hmpa.lockdownmemory.v2.enforce": "true", "hmpa.lockdownmemory.v2.silent": "true", "hmpa.more-outbreak-throttling.available": "true", "hmpa.new-execute-flag-check.available": "true", "hmpa.paging-io-alternate.available": "true", "hmpa.privguard.v2.enforce": "true", "hmpa.privguard.v2.silent": "true", "hmpa.refs.available": "true", "hmpa.remote-rename-nocache.available": "true", "hmpa.safebrowse-red-severity.available": "true", "hmpa.stackpivot.enforce": "true", "hmpa.stackpivot.silent": "true", "hmpa.stickyguard.v2.enforce": "true", "hmpa.stickyguard.v2.silent": "true", "hmpa.syscallx64.silent": "true", "hmpa.syscallx64.v2.silent": "true", "hmpa.syscallx86-global.available": "true", "hmpa.syscallx86.v2.silent": "true", "hmpa.wipeguard-nvme-and-gpt.available": "true", "ips.available": "true", "ips.filter.inbound": "true", "ips.filter.outbound": "true", "livequery.network-tables.available": "true", "mcs.v2.push.available": "true", "mcs.v2.responses.available": "true", "mlwindowsdir.available": "true", "modernweb.intelixupload.enabled": "true", "modernweb.offloading.enabled": "true", "pinnedglobalreplocal.available": "true", "pinnedglobalrepnetwork.available": "true", "repair.available": "true", "sau.sdds3-delta-v3.enabled": "true", "sau.sdds3-delta-versioning.enabled": "true", "sav.hips.disabled": "true", "sdds3.ready": "true", "sed.async-queue-large.enabled": "true", "sed.dynamic-msthreatintel2.enabled": "true", "sed.dynamic-mswinsecaudit.enabled": "true", "sed.multithreaded-hashing.enabled": "true", "sed.no-hashing-of-excluded-files": "true", "sed.originalprocess-spid.enabled": "true", "sed.protect-restore.enabled": "true", "sed.prune-data-content-records.enabled": "true", "sed.pseudohandle-events.enabled": "true", "sed.registry-read-and-delete-events.enabled": "true", "sed.stricter-sophos-event-filtering.enabled": "true", "sed.tp2020-denyfilelocks-win10.available": "true", "sed.tp2020-denyfilelocks-win7-win8.available": "true", "sed.tp2020-forcefilesharing-win10.available": "true", "sed.tp2020-forcefilesharing-win7-win8.available": "true", "sed.tp2020-oplocks-win10.available": "true", "sed.tp2020-process-win10.available": "true", "sed.tp2020-process-win7.available": "true", "sed.tp2020-process-win8.available": "true", "sed.tp2021-log-win10.available": "true", "sed.tp2021-log-win7-win8.available": "true", "sed.tp2022-cot.available": "true", "sed.tp2022-deny-extra-lsass-win10x64.available": "true", "sed.tp2022-deny-lsaiso-win10x64.available": "true", "sed.tpsafeboot.available": "true", "sed.uninstall-without-unload.enabled": "true", "sed.use-one-oplock-handle.enabled": "true", "sed.use-win7-oplocks.enabled": "true", "sedupdating.ready": "true", "sfs.memscan.numeric.to.ssp": "true", "ssp-clean.enabled": "true", "ssp.appc.reporting.available": "true", "ssp.clear-historian-db-file.enabled": "true", "ssp.convert-kernel-paths.enabled": "true", "ssp.customer-allowed-non-pe-telemetry.enabled": "true", "ssp.devicecontrol.always-set-instanceid-in-events.enabled": "true", "ssp.inner-file-telemetry.enabled": "true", "ssp.inner-vdl-telemetry.enabled": "true", "ssp.instant-core-clean-items.available": "true", "ssp.lua.jit.enabled": "true", "ssp.multiplefilesubmission.available": "true", "ssp.non-pe-telemetry.enabled": "true", "ssp.opportunistic_sxl4_batching.enabled": "true", "ssp.rawscanresults-journaling.disabled": "true", "ssp.report-posture-change.enabled": "true", "ssp.static.postanalysis.available": "true", "ssp.submitfilemetadata.available": "true", "ssp.sxl4.extended.enabled": "true", "ssp.sxl4.latency_check.enabled": "true", "ssp.sxl4.lookup-url-from-policy.available": "true", "ssp.verify-behave-signature.enabled": "true", "sting20-pe.enabled": "true", "su-setup.available": "true", "vdldetections.available": "true", "xdr.enabled": "true", "ztna.available": "true"}'
    2024-08-17T05:30:10.3617121Z INFO : Loaded 120 endpoint flags
    2024-08-17T05:30:10.3617121Z INFO : Warehouse flags from file 'cepng.json': '{"amsi.available": "always-after-reboot", "amsi.block-and-clean.enabled": "always-after-reboot", "amsi.fastregex.available": "always", "amsi.pseudohandle.enabled": "always-after-reboot", "behavioral-blocking.available": "always-after-reboot", "behavioral-silent.available": "always", "behavioral.bms.enabled": "always", "boot.modernweb.available": "always", "boot.modernweb.block_by_scan": "always", "boot.modernweb.block_by_url": "always", "boot.modernweb.can_decrypt": "always", "boot.sed.runtimeiocsjournal.available": "always", "boot.ssp-clean.available": "always", "boot.ssp.lua.coroutines.enabled": "always", "boot.ssp.new-policy-flags-handling.enabled": "true", "boot.ssp.service-launches-scan-coordinator.available": "always", "boot.sting20.c2c3detections.enabled": "always", "boot.sting20.datalossprevention.enabled": "always", "boot.sting20.devicecontrol.enabled": "always", "boot.sting20.downloadrepscanning.enabled": "always", "boot.sting20.ondemandscanning.enabled": "always", "boot.sting20.pejitscanning.enabled": "always", "boot.sting20.realtimescanning.enabled": "always", "boot.sting20.sscm.enabled": "always", "boot.sting20.webcontrol.enabled": "always", "boot.sting20.webprotection.enabled": "always", "dns-sniffing.enabled": "true", "eventset.deviceandiocontrol.available": "true-after-reboot", "fdh.dns-events.enabled": "true-after-reboot", "fdh.events.enabled": "true-after-reboot", "fdh.file-events.enabled": "true-after-reboot", "fdh.file-properties.enabled": "true-after-reboot", "fdh.http-events.enabled": "true-after-reboot", "fdh.network-events.enabled": "true-after-reboot", "fdh.process-events.enabled": "true-after-reboot", "fdh.scheduledtask-events.enabled": "true-after-reboot", "fdh.service-events.enabled": "true-after-reboot", "fdh.sophos-changed-files.disabled": "true", "fdh.sophos-ips-windows.disabled": "true-after-reboot", "fdh.sophos-urls-windows.disabled": "true-after-reboot", "fdh.url-events.enabled": "true-after-reboot", "fdh.useraccount-events.enabled": "true-after-reboot", "ips.available": "true", "livequery.network-tables.available": "always", "mcs.v3.data_feed.labs_telemetry_submission.available": "always", "mcs.v3.data_feed.scheduled_query.available": "true", "mcs.v3.probe.available": "true", "mcs.v3.status.available": "true", "modernweb.domainlookup.enabled": "true", "modernweb.intelixupload.enabled": "true", "modernweb.offloading.enabled": "always", "repair.available": "true-after-reboot", "sau.sdds3-delta-v3.enabled": "true", "sav.hips.disabled": "always-after-reboot", "sdds3.ready": "always-after-reboot", "sed.async-queue-large.enabled": "true-after-reboot", "sed.dynamic-msthreatintel.enabled": "true-after-reboot", "sed.dynamic-msthreatintel2.enabled": "always-after-reboot", "sed.dynamic-mswinsecaudit.enabled": "always-after-reboot", "sed.inject-extensively.enabled": "true-after-reboot", "sed.msthreatintel-journal-events.enabled": "true-after-reboot", "sed.multithreaded-hashing.enabled": "always-after-reboot", "sed.no-hashing-of-excluded-files": "always-after-reboot", "sed.originalprocess-spid.enabled": "always-after-reboot", "sed.protect-restore.enabled": "always-after-reboot", "sed.prune-data-content-records.enabled": "true-after-reboot", "sed.pseudohandle-events.enabled": "always-after-reboot", "sed.registry-read-and-delete-events.enabled": "true-after-reboot", "sed.stricter-sophos-event-filtering.enabled": "always-after-reboot", "sed.tp2020-denyfilelocks-win10.available": "always-after-reboot", "sed.tp2020-denyfilelocks-win7-win8.available": "always-after-reboot", "sed.tp2020-forcefilesharing-win10.available": "always-after-reboot", "sed.tp2020-forcefilesharing-win7-win8.available": "always-after-reboot", "sed.tp2020-oplocks-win10.available": "always-after-reboot", "sed.tp2020-oplocks-win7-win8.available": "false", "sed.tp2020-process-win10.available": "always-after-reboot", "sed.tp2020-process-win7.available": "always-after-reboot", "sed.tp2020-process-win8.available": "always-after-reboot", "sed.tp2021-log-win10.available": "always-after-reboot", "sed.tp2021-log-win7-win8.available": "always-after-reboot", "sed.tp2022-cot.available": "always-after-reboot", "sed.tp2022-deny-extra-lsass-win10x64.available": "always-after-reboot", "sed.tp2022-deny-lsaiso-win10x64.available": "always-after-reboot", "sed.tpsafeboot.available": "always-after-reboot", "sed.uninstall-without-unload.enabled": "true", "sed.use-one-oplock-handle.enabled": "always-after-reboot", "sed.use-win7-oplocks.enabled": "true-after-reboot", "sfs.appcontainer.available": "false", "sfs.memscan.numeric.to.ssp": "true-after-reboot", "ssm.ui-selftest-widget.enabled": "true-after-reboot", "ssp-clean.enabled": "always-after-reboot", "ssp.appc.reporting.available": "always-after-reboot", "ssp.clear-historian-db-file.enabled": "always-after-reboot", "ssp.convert-kernel-paths.enabled": "true-after-reboot", "ssp.customer-allowed-non-pe-telemetry.enabled": "true-after-reboot", "ssp.devicecontrol.always-set-instanceid-in-events.enabled": "true-after-reboot", "ssp.doc-ml-scans.enabled": "true-after-reboot", "ssp.generate-crash-dumps-on-abort": "true-after-reboot", "ssp.inner-file-telemetry.enabled": "always-after-reboot", "ssp.inner-vdl-telemetry.enabled": "always-after-reboot", "ssp.instant-core-clean-items.available": "always", "ssp.jit-scan-backoff.enabled": "false", "ssp.labstelemetry-datafeed.enabled": "true-after-reboot", "ssp.lua.jit.enabled": "always-after-reboot", "ssp.multiplefilesubmission.available": "always-after-reboot", "ssp.non-pe-telemetry.enabled": "always-after-reboot", "ssp.opportunistic_sxl4_batching.enabled": "always-after-reboot", "ssp.rawscanresults-journaling.disabled": "true-after-reboot", "ssp.report-posture-change.enabled": "true-after-reboot", "ssp.static.postanalysis.available": "always", "ssp.submitfilemetadata.available": "always-after-reboot", "ssp.sxl4.extended.enabled": "always-after-reboot", "ssp.sxl4.latency_check.enabled": "always-after-reboot", "ssp.sxl4.lookup-url-from-policy.available": "true-after-reboot", "ssp.unauthorized_driver_journaling.enabled": "true-after-reboot", "ssp.universal-file-submission.enabled": "true-after-reboot", "ssp.verify-behave-signature.enabled": "always-after-reboot", "sting20-pe.enabled": "always-after-reboot", "xdr.enabled": "always-after-reboot", "ztna.available": "always"}'
    2024-08-17T05:30:10.3617121Z INFO : Loaded 45 endpoint flags
    2024-08-17T05:30:10.3617121Z INFO : Warehouse flags from file 'cix.json': '{"hmpa.branchtracing.enforce": "false", "hmpa.branchtracing.silent": "false", "hmpa.c2interceptor.v2.enforce": "always-after-reboot", "hmpa.cg5-mmio-v3.available": "true-after-reboot", "hmpa.cg5-self-create-fp-check.available": "true-after-reboot", "hmpa.ciguard.v2.silent": "always-after-reboot", "hmpa.codecave.v2.silent": "true-after-reboot", "hmpa.credguard.v4.silent": "true-after-reboot", "hmpa.cryptoguard-exfat.available": "true-after-reboot", "hmpa.cryptoguard.v5.enforce": "always-after-reboot", "hmpa.cryptoguardsinglefile.silent": "true-after-reboot", "hmpa.exfat.available": "false", "hmpa.gamedetection.enforce": "false", "hmpa.heapheaphooray.v4.enforce": "true-after-reboot", "hmpa.heapheaphooray.v4.silent": "true-after-reboot", "hmpa.hollowprocessguard.v2.enforce": "false", "hmpa.hollowprocessguard.v2.silent": "always-after-reboot", "hmpa.hollowprocessguard.v4.enforce": "true-after-reboot", "hmpa.hollowprocessguard.v4.silent": "true-after-reboot", "hmpa.hwbguard.enforce": "false", "hmpa.hwbguard.silent": "true-after-reboot", "hmpa.iaf.v2.enforce": "always-after-reboot", "hmpa.ignore-attested-v2.available": "always-after-reboot", "hmpa.ignore-attested.available": "false", "hmpa.loadedmodules-v2.available": "always-after-reboot", "hmpa.lockdownautorun.v4.enforce": "true-after-reboot", "hmpa.lockdownautorun.v4.silent": "true-after-reboot", "hmpa.lockdownloadimage.enforce": "false", "hmpa.lockdownloadimage.silent": "always-after-reboot", "hmpa.more-outbreak-throttling.available": "true-after-reboot", "hmpa.new-execute-flag-check.available": "true-after-reboot", "hmpa.paging-io-alternate.available": "always-after-reboot", "hmpa.privguard.v2.enforce": "true-after-reboot", "hmpa.privguard.v2.silent": "always-after-reboot", "hmpa.refs.available": "always-after-reboot", "hmpa.remote-rename-nocache.available": "true-after-reboot", "hmpa.safebrowse-red-severity.available": "true-after-reboot", "hmpa.ssp-file-classifier.available": "true-after-reboot", "hmpa.stackpivot.enforce": "true-after-reboot", "hmpa.stackpivot.silent": "always-after-reboot", "hmpa.syscallx64.silent": "true-after-reboot", "hmpa.syscallx64.v2.silent": "true-after-reboot", "hmpa.syscallx86-global.available": "true-after-reboot", "hmpa.syscallx86.v2.silent": "true-after-reboot", "hmpa.wipeguard-nvme-and-gpt.available": "always-after-reboot"}'
    2024-08-17T05:30:10.3617121Z INFO : Merged flags: '{"amsi.available": "always", "amsi.block-and-clean.enabled": "always", "amsi.fastregex.available": "always", "amsi.pseudohandle.enabled": "always", "behavioral-blocking.available": "always", "behavioral-silent.available": "always", "behavioral.bms.enabled": "always", "boot.modernweb.available": "always", "boot.modernweb.block_by_scan": "always", "boot.modernweb.block_by_url": "always", "boot.modernweb.can_decrypt": "always", "boot.sed.runtimeiocsjournal.available": "always", "boot.ssp-clean.available": "always", "boot.ssp.lua.coroutines.enabled": "always", "boot.ssp.new-policy-flags-handling.enabled": "true", "boot.ssp.service-launches-scan-coordinator.available": "always", "boot.sting20.c2c3detections.enabled": "always", "boot.sting20.datalossprevention.enabled": "always", "boot.sting20.devicecontrol.enabled": "always", "boot.sting20.downloadrepscanning.enabled": "always", "boot.sting20.ondemandscanning.enabled": "always", "boot.sting20.pejitscanning.enabled": "always", "boot.sting20.realtimescanning.enabled": "always", "boot.sting20.sscm.enabled": "always", "boot.sting20.webcontrol.enabled": "always", "boot.sting20.webprotection.enabled": "always", "dns-sniffing.enabled": "true", "eventset.deviceandiocontrol.available": "false", "fdh.dns-events.enabled": "false", "fdh.events.enabled": "false", "fdh.file-events.enabled": "false", "fdh.file-properties.enabled": "false", "fdh.http-events.enabled": "false", "fdh.network-events.enabled": "false", "fdh.process-events.enabled": "false", "fdh.scheduledtask-events.enabled": "false", "fdh.service-events.enabled": "false", "fdh.sophos-changed-files.disabled": "false", "fdh.sophos-ips-windows.disabled": "false", "fdh.sophos-urls-windows.disabled": "false", "fdh.url-events.enabled": "false", "fdh.useraccount-events.enabled": "false", "hmpa.branchtracing.enforce": "false", "hmpa.branchtracing.silent": "false", "hmpa.c2interceptor.v2.enforce": "always", "hmpa.cg5-mmio-v3.available": "true", "hmpa.cg5-self-create-fp-check.available": "true", "hmpa.ciguard.v2.silent": "always", "hmpa.codecave.v2.silent": "false", "hmpa.credguard.v4.silent": "true", "hmpa.cryptoguard-exfat.available": "true", "hmpa.cryptoguard.v5.enforce": "always", "hmpa.cryptoguardsinglefile.silent": "false", "hmpa.exfat.available": "false", "hmpa.gamedetection.enforce": "false", "hmpa.heapheaphooray.v4.enforce": "true", "hmpa.heapheaphooray.v4.silent": "true", "hmpa.hollowprocessguard.v2.enforce": "false", "hmpa.hollowprocessguard.v2.silent": "always", "hmpa.hollowprocessguard.v4.enforce": "true", "hmpa.hollowprocessguard.v4.silent": "true", "hmpa.hwbguard.enforce": "false", "hmpa.hwbguard.silent": "true", "hmpa.iaf.v2.enforce": "always", "hmpa.ignore-attested-v2.available": "always", "hmpa.ignore-attested.available": "false", "hmpa.loadedmodules-v2.available": "always", "hmpa.lockdownautorun.v4.enforce": "false", "hmpa.lockdownautorun.v4.silent": "false", "hmpa.lockdownloadimage.enforce": "false", "hmpa.lockdownloadimage.silent": "always", "hmpa.more-outbreak-throttling.available": "true", "hmpa.new-execute-flag-check.available": "true", "hmpa.paging-io-alternate.available": "always", "hmpa.privguard.v2.enforce": "true", "hmpa.privguard.v2.silent": "always", "hmpa.refs.available": "always", "hmpa.remote-rename-nocache.available": "true", "hmpa.safebrowse-red-severity.available": "true", "hmpa.ssp-file-classifier.available": "false", "hmpa.stackpivot.enforce": "true", "hmpa.stackpivot.silent": "always", "hmpa.syscallx64.silent": "true", "hmpa.syscallx64.v2.silent": "true", "hmpa.syscallx86-global.available": "true", "hmpa.syscallx86.v2.silent": "true", "hmpa.wipeguard-nvme-and-gpt.available": "always", "ips.available": "true", "livequery.network-tables.available": "always", "mcs.v3.data_feed.labs_telemetry_submission.available": "always", "mcs.v3.data_feed.scheduled_query.available": "false", "mcs.v3.probe.available": "false", "mcs.v3.status.available": "false", "modernweb.domainlookup.enabled": "false", "modernweb.intelixupload.enabled": "true", "modernweb.offloading.enabled": "always", "repair.available": "true", "sau.sdds3-delta-v3.enabled": "true", "sav.hips.disabled": "always", "sdds3.ready": "always", "sed.async-queue-large.enabled": "true", "sed.dynamic-msthreatintel.enabled": "false", "sed.dynamic-msthreatintel2.enabled": "always", "sed.dynamic-mswinsecaudit.enabled": "always", "sed.inject-extensively.enabled": "false", "sed.msthreatintel-journal-events.enabled": "false", "sed.multithreaded-hashing.enabled": "always", "sed.no-hashing-of-excluded-files": "always", "sed.originalprocess-spid.enabled": "always", "sed.protect-restore.enabled": "always", "sed.prune-data-content-records.enabled": "true", "sed.pseudohandle-events.enabled": "always", "sed.registry-read-and-delete-events.enabled": "true", "sed.stricter-sophos-event-filtering.enabled": "always", "sed.tp2020-denyfilelocks-win10.available": "always", "sed.tp2020-denyfilelocks-win7-win8.available": "always", "sed.tp2020-forcefilesharing-win10.available": "always", "sed.tp2020-forcefilesharing-win7-win8.available": "always", "sed.tp2020-oplocks-win10.available": "always", "sed.tp2020-oplocks-win7-win8.available": "false", "sed.tp2020-process-win10.available": "always", "sed.tp2020-process-win7.available": "always", "sed.tp2020-process-win8.available": "always", "sed.tp2021-log-win10.available": "always", "sed.tp2021-log-win7-win8.available": "always", "sed.tp2022-cot.available": "always", "sed.tp2022-deny-extra-lsass-win10x64.available": "always", "sed.tp2022-deny-lsaiso-win10x64.available": "always", "sed.tpsafeboot.available": "always", "sed.uninstall-without-unload.enabled": "true", "sed.use-one-oplock-handle.enabled": "always", "sed.use-win7-oplocks.enabled": "true", "sfs.appcontainer.available": "false", "sfs.memscan.numeric.to.ssp": "true", "ssm.ui-selftest-widget.enabled": "false", "ssp-clean.enabled": "always", "ssp.appc.reporting.available": "always", "ssp.clear-historian-db-file.enabled": "always", "ssp.convert-kernel-paths.enabled": "true", "ssp.customer-allowed-non-pe-telemetry.enabled": "true", "ssp.devicecontrol.always-set-instanceid-in-events.enabled": "true", "ssp.doc-ml-scans.enabled": "false", "ssp.generate-crash-dumps-on-abort": "false", "ssp.inner-file-telemetry.enabled": "always", "ssp.inner-vdl-telemetry.enabled": "always", "ssp.instant-core-clean-items.available": "always", "ssp.jit-scan-backoff.enabled": "false", "ssp.labstelemetry-datafeed.enabled": "false", "ssp.lua.jit.enabled": "always", "ssp.multiplefilesubmission.available": "always", "ssp.non-pe-telemetry.enabled": "always", "ssp.opportunistic_sxl4_batching.enabled": "always", "ssp.rawscanresults-journaling.disabled": "true", "ssp.report-posture-change.enabled": "true", "ssp.static.postanalysis.available": "always", "ssp.submitfilemetadata.available": "always", "ssp.sxl4.extended.enabled": "always", "ssp.sxl4.latency_check.enabled": "always", "ssp.sxl4.lookup-url-from-policy.available": "true", "ssp.unauthorized_driver_journaling.enabled": "false", "ssp.universal-file-submission.enabled": "false", "ssp.verify-behave-signature.enabled": "always", "sting20-pe.enabled": "always", "xdr.enabled": "always", "ztna.available": "always"}'
    2024-08-17T05:30:10.3617121Z INFO : MCS Endpoint folder: C:\\ProgramData\\Sophos\\Management Communications System\\Endpoint\\
    2024-08-17T05:30:10.3617121Z INFO : MCS Endpoint folder: C:\\ProgramData\\Sophos\\Management Communications System\\Endpoint\\
    2024-08-17T05:30:10.3617121Z INFO : Clearing MCS status cache files from: C:\\ProgramData\\Sophos\\Management Communications System\\Endpoint\\Cache
    2024-08-17T05:30:10.3617121Z INFO : Checking contents of: HKLM\\SOFTWARE\\Sophos\\Management\\SharedState\\UserInterface
    2024-08-17T05:30:10.3617121Z INFO : Checking contents of: HKLM\\SOFTWARE\\Sophos\\Management\\State\\Namespaces\\MCS
    2024-08-17T05:30:10.3617121Z INFO : MCS Endpoint folder: C:\\ProgramData\\Sophos\\Management Communications System\\Endpoint\\
    2024-08-17T05:30:10.3617121Z INFO : Writing SAUPolicy file C:\\ProgramData\\Sophos\\Remote Management System\\3\\Agent\\AdapterStorage\\ALC\\SAUPolicy
    2024-08-17T05:30:10.3773759Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
    2024-08-17T05:30:10.3773759Z INFO : Command 'PrepareInstallation' completed with success with reboot code '0' and error message ''.
    2024-08-17T05:30:10.3773759Z INFO : About to execute command: SetupPlugin
    2024-08-17T05:30:10.3773759Z INFO : Install sequence for components is: CRTSETUP UNINSTALLER64 SED64 MCS SSE64 SFS64 SHS UI64 AMSI64 SME64 ESH64 EFW64 NTP64 SDU64 HMPA64 SAUXG
    2024-08-17T05:30:10.6274098Z INFO : Installing Component: Sophos Third-party Security Software Removal Tool v1.0.48
    2024-08-17T05:30:10.6274098Z INFO : setupDll='setup64.dll'; setupExe='su-setup64.exe'.
    2024-08-17T05:30:10.677Z [15460:15468] W SED sync comms not available. Exception: Failed to initialize sync comms
    2024-08-17T05:30:10.738Z [15460:15468] I Successfully established interface IProductSetup2.
    2024-08-17T05:30:14.493Z [15460:15468] I Reboot state: 0
    2024-08-17T05:30:14.493Z [15460:15468] I Successfully installed product 2B5BCA43-F85C-4C43-8C6B-30E7A5794439 1.0.48.
    2024-08-17T05:30:14.4867278Z INFO : Installed Sophos Third-party Security Software Removal Tool v1.0.48: 0 (reboot code: 0)
    2024-08-17T05:30:14.4867278Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
    2024-08-17T05:30:14.4867278Z INFO : Writing state file C:\\ProgramData\\Sophos\\AutoUpdate\\data\\status\\SophosUpdateStatus.xml
    2024-08-17T05:30:14.4867278Z INFO : Writing XML for the state of the components
    2024-08-17T05:30:14.4867278Z INFO : Writing state CRTSETUP to registry.
    2024-08-17T05:30:14.4867278Z INFO : Writing state UNINSTALLER64 to registry.
    2024-08-17T05:30:14.4867278Z INFO : Writing state SED64 to registry.
    2024-08-17T05:30:14.4867278Z INFO : Writing state MCS to registry.
    2024-08-17T05:30:14.4867278Z INFO : Writing state SSE64 to registry.
    2024-08-17T05:30:14.4867278Z INFO : Writing state SFS64 to registry.
    2024-08-17T05:30:14.4867278Z INFO : Writing state SHS to registry.
    2024-08-17T05:30:14.4867278Z INFO : Writing state UI64 to registry.
    2024-08-17T05:30:14.4867278Z INFO : Writing state AMSI64 to registry.
    2024-08-17T05:30:14.4867278Z INFO : Writing state SME64 to registry.
    2024-08-17T05:30:14.4867278Z INFO : Writing state ESH64 to registry.
    2024-08-17T05:30:14.4867278Z INFO : Writing state EFW64 to registry.
    2024-08-17T05:30:14.4867278Z INFO : Writing state NTP64 to registry.
    2024-08-17T05:30:14.4867278Z INFO : Writing state SDU64 to registry.
    2024-08-17T05:30:14.4867278Z INFO : Writing state HMPA64 to registry.
    2024-08-17T05:30:14.4867278Z INFO : Writing state SAUXG to registry.
    2024-08-17T05:30:14.4867278Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
    2024-08-17T05:30:14.5490641Z INFO : Installing Component: Sophos Endpoint Uninstaller for Windows (64-bit) v1.18.263
    2024-08-17T05:30:14.5490641Z INFO : setupDll='setup64.dll'; setupExe='su-setup64.exe'.
    2024-08-17T05:30:14.582Z [10824: 8856] W SED sync comms not available. Exception: Failed to initialize sync comms
    2024-08-17T05:30:14.594Z [10824: 8856] I Successfully established interface IProductSetup2.
    2024-08-17T05:30:14.602Z [10824: 8856] I Reboot state: 0
    2024-08-17T05:30:14.602Z [10824: 8856] I Successfully installed product 243DECCD-8080-410D-A45F-77F2182715EE 1.18.263.
    2024-08-17T05:30:14.5959048Z INFO : Installed Sophos Endpoint Uninstaller for Windows (64-bit) v1.18.263: 0 (reboot code: 0)
    2024-08-17T05:30:14.5959048Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
    2024-08-17T05:30:14.5959048Z INFO : Overwriting state file C:\\ProgramData\\Sophos\\AutoUpdate\\data\\status\\SophosUpdateStatus.xml
    2024-08-17T05:30:14.5959048Z INFO : Writing XML for the state of the components
    2024-08-17T05:30:14.5959048Z INFO : Writing state CRTSETUP to registry.
    2024-08-17T05:30:14.5959048Z INFO : Writing state UNINSTALLER64 to registry.
    2024-08-17T05:30:14.5959048Z INFO : Writing state SED64 to registry.
    2024-08-17T05:30:14.5959048Z INFO : Writing state MCS to registry.
    2024-08-17T05:30:14.5959048Z INFO : Writing state SSE64 to registry.
    2024-08-17T05:30:14.5959048Z INFO : Writing state SFS64 to registry.
    2024-08-17T05:30:14.5959048Z INFO : Writing state SHS to registry.
    2024-08-17T05:30:14.5959048Z INFO : Writing state UI64 to registry.
    2024-08-17T05:30:14.5959048Z INFO : Writing state AMSI64 to registry.
    2024-08-17T05:30:14.5959048Z INFO : Writing state SME64 to registry.
    2024-08-17T05:30:14.5959048Z INFO : Writing state ESH64 to registry.
    2024-08-17T05:30:14.5959048Z INFO : Writing state EFW64 to registry.
    2024-08-17T05:30:14.5959048Z INFO : Writing state NTP64 to registry.
    2024-08-17T05:30:14.5959048Z INFO : Writing state SDU64 to registry.
    2024-08-17T05:30:14.5959048Z INFO : Writing state HMPA64 to registry.
    2024-08-17T05:30:14.5959048Z INFO : Writing state SAUXG to registry.
    2024-08-17T05:30:14.5959048Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
    2024-08-17T05:30:14.9866280Z INFO : Installing Component: Sophos Endpoint Defense for Windows (64-bit) v3.3.0.1755
    2024-08-17T05:30:14.9866280Z INFO : setupDll='setup64.dll'; setupExe='su-setup64.exe'.
    2024-08-17T05:30:15.021Z [ 9372: 9040] W SED sync comms not available. Exception: Failed to initialize sync comms
    2024-08-17T05:30:15.035Z [ 9372: 9040] I Successfully established interface IProductSetup2.
    2024-08-17T05:30:19.649Z [ 9372: 9040] I Reboot state: 0
    2024-08-17T05:30:19.649Z [ 9372: 9040] I Successfully installed product 1129226C-32AB-4B72-85E1-A9CC8DFBC859 3.3.0.1755.
    2024-08-17T05:30:19.6471325Z INFO : Installed Sophos Endpoint Defense for Windows (64-bit) v3.3.0.1755: 0 (reboot code: 0)
    2024-08-17T05:30:19.6471325Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
    2024-08-17T05:30:19.6471325Z INFO : Overwriting state file C:\\ProgramData\\Sophos\\AutoUpdate\\data\\status\\SophosUpdateStatus.xml
    2024-08-17T05:30:19.6471325Z INFO : Writing XML for the state of the components
    2024-08-17T05:30:19.6471325Z INFO : Writing state CRTSETUP to registry.
    2024-08-17T05:30:19.6471325Z INFO : Writing state UNINSTALLER64 to registry.
    2024-08-17T05:30:19.6471325Z INFO : Writing state SED64 to registry.
    2024-08-17T05:30:19.6471325Z INFO : Writing state MCS to registry.
    2024-08-17T05:30:19.6471325Z INFO : Writing state SSE64 to registry.
    2024-08-17T05:30:19.6471325Z INFO : Writing state SFS64 to registry.
    2024-08-17T05:30:19.6471325Z INFO : Writing state SHS to registry.
    2024-08-17T05:30:19.6471325Z INFO : Writing state UI64 to registry.
    2024-08-17T05:30:19.6471325Z INFO : Writing state AMSI64 to registry.
    2024-08-17T05:30:19.6471325Z INFO : Writing state SME64 to registry.
    2024-08-17T05:30:19.6471325Z INFO : Writing state ESH64 to registry.
    2024-08-17T05:30:19.6471325Z INFO : Writing state EFW64 to registry.
    2024-08-17T05:30:19.6471325Z INFO : Writing state NTP64 to registry.
    2024-08-17T05:30:19.6471325Z INFO : Writing state SDU64 to registry.
    2024-08-17T05:30:19.6471325Z INFO : Writing state HMPA64 to registry.
    2024-08-17T05:30:19.6471325Z INFO : Writing state SAUXG to registry.
    2024-08-17T05:30:19.6471325Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
    2024-08-17T05:30:19.9081420Z INFO : Installing Component: Sophos Management Communications System for Windows v2024.2.611
    2024-08-17T05:30:19.9081420Z INFO : setupDll='setup64.dll'; setupExe='su-setup64.exe'.
    2024-08-17T05:30:19.957Z [16436:16440] I Loading attested files from: 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\mcsep\Sophos\Management Communications System\Endpoint\integrity.dat'
    2024-08-17T05:30:19.973Z [16436:16440] I Successfully established interface IProductSetup2.
    2024-08-17T05:30:22.169Z [16436:16440] I Reboot state: 0
    2024-08-17T05:30:22.169Z [16436:16440] I Successfully installed product 3799FB3E-808A-4F7D-AC6A-0C74F931C386 2024.2.611.
    2024-08-17T05:30:22.1738466Z INFO : Installed Sophos Management Communications System for Windows v2024.2.611: 0 (reboot code: 0)
    2024-08-17T05:30:22.1738466Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
    2024-08-17T05:30:22.1738466Z INFO : Overwriting state file C:\\ProgramData\\Sophos\\AutoUpdate\\data\\status\\SophosUpdateStatus.xml
    2024-08-17T05:30:22.1738466Z INFO : Writing XML for the state of the components
    2024-08-17T05:30:22.1738466Z INFO : Writing state CRTSETUP to registry.
    2024-08-17T05:30:22.1738466Z INFO : Writing state UNINSTALLER64 to registry.
    2024-08-17T05:30:22.1738466Z INFO : Writing state SED64 to registry.
    2024-08-17T05:30:22.1738466Z INFO : Writing state MCS to registry.
    2024-08-17T05:30:22.1738466Z INFO : Writing state SSE64 to registry.
    2024-08-17T05:30:22.1738466Z INFO : Writing state SFS64 to registry.
    2024-08-17T05:30:22.1738466Z INFO : Writing state SHS to registry.
    2024-08-17T05:30:22.1738466Z INFO : Writing state UI64 to registry.
    2024-08-17T05:30:22.1738466Z INFO : Writing state AMSI64 to registry.
    2024-08-17T05:30:22.1738466Z INFO : Writing state SME64 to registry.
    2024-08-17T05:30:22.1738466Z INFO : Writing state ESH64 to registry.
    2024-08-17T05:30:22.1738466Z INFO : Writing state EFW64 to registry.
    2024-08-17T05:30:22.1738466Z INFO : Writing state NTP64 to registry.
    2024-08-17T05:30:22.1738466Z INFO : Writing state SDU64 to registry.
    2024-08-17T05:30:22.1738466Z INFO : Writing state HMPA64 to registry.
    2024-08-17T05:30:22.1738466Z INFO : Writing state SAUXG to registry.
    2024-08-17T05:30:22.1738466Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
    2024-08-17T05:30:22.3145654Z INFO : Installing Component: Sophos Standalone Engine v3.90.0.138
    2024-08-17T05:30:22.3145654Z INFO : setupDll='setup64.dll'; setupExe='su-setup64.exe'.
    2024-08-17T05:30:22.356Z [16728:17096] I Loading attested files from: 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\sse64\integrity.dat'
    2024-08-17T05:30:22.371Z [16728:17096] I Successfully established interface IProductSetup2.
    2024-08-17T05:30:23.578Z [16728:17096] I Reboot state: 0
    2024-08-17T05:30:23.578Z [16728:17096] I Successfully installed product 0253775E-970D-4876-959C-21B422420E5A 3.90.0.138.
    2024-08-17T05:30:23.5802279Z INFO : Installed Sophos Standalone Engine v3.90.0.138: 0 (reboot code: 0)
    2024-08-17T05:30:23.5802279Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
    2024-08-17T05:30:23.5802279Z INFO : Overwriting state file C:\\ProgramData\\Sophos\\AutoUpdate\\data\\status\\SophosUpdateStatus.xml
    2024-08-17T05:30:23.5802279Z INFO : Writing XML for the state of the components
    2024-08-17T05:30:23.5802279Z INFO : Writing state CRTSETUP to registry.
    2024-08-17T05:30:23.5802279Z INFO : Writing state UNINSTALLER64 to registry.
    2024-08-17T05:30:23.5802279Z INFO : Writing state SED64 to registry.
    2024-08-17T05:30:23.5802279Z INFO : Writing state MCS to registry.
    2024-08-17T05:30:23.5802279Z INFO : Writing state SSE64 to registry.
    2024-08-17T05:30:23.5802279Z INFO : Writing state SFS64 to registry.
    2024-08-17T05:30:23.5802279Z INFO : Writing state SHS to registry.
    2024-08-17T05:30:23.5802279Z INFO : Writing state UI64 to registry.
    2024-08-17T05:30:23.5802279Z INFO : Writing state AMSI64 to registry.
    2024-08-17T05:30:23.5802279Z INFO : Writing state SME64 to registry.
    2024-08-17T05:30:23.5802279Z INFO : Writing state ESH64 to registry.
    2024-08-17T05:30:23.5802279Z INFO : Writing state EFW64 to registry.
    2024-08-17T05:30:23.5802279Z INFO : Writing state NTP64 to registry.
    2024-08-17T05:30:23.5802279Z INFO : Writing state SDU64 to registry.
    2024-08-17T05:30:23.5802279Z INFO : Writing state HMPA64 to registry.
    2024-08-17T05:30:23.5802279Z INFO : Writing state SAUXG to registry.
    2024-08-17T05:30:23.5802279Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
    2024-08-17T05:30:23.6895456Z INFO : Installing Component: Sophos File Scanner v1.12.0.419
    2024-08-17T05:30:23.6895456Z INFO : setupDll='setup64.dll'; setupExe='su-setup64.exe'.
    2024-08-17T05:30:23.724Z [17048:17052] I Loading attested files from: 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\sfs64\Sophos\Sophos File Scanner\integrity.dat'
    2024-08-17T05:30:23.739Z [17048:17052] I Successfully established interface IProductSetup2.
    2024-08-17T05:30:24.878Z [17048:17052] I Reboot state: 0
    2024-08-17T05:30:24.878Z [17048:17052] I Successfully installed product 591706A7-9603-4255-A65F-EA49BB11E8AC 1.12.0.419.
    2024-08-17T05:30:24.8770535Z INFO : Installed Sophos File Scanner v1.12.0.419: 0 (reboot code: 0)
    2024-08-17T05:30:24.8770535Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
    2024-08-17T05:30:24.8770535Z INFO : Overwriting state file C:\\ProgramData\\Sophos\\AutoUpdate\\data\\status\\SophosUpdateStatus.xml
    2024-08-17T05:30:24.8770535Z INFO : Writing XML for the state of the components
    2024-08-17T05:30:24.8770535Z INFO : Writing state CRTSETUP to registry.
    2024-08-17T05:30:24.8770535Z INFO : Writing state UNINSTALLER64 to registry.
    2024-08-17T05:30:24.8770535Z INFO : Writing state SED64 to registry.
    2024-08-17T05:30:24.8770535Z INFO : Writing state MCS to registry.
    2024-08-17T05:30:24.8770535Z INFO : Writing state SSE64 to registry.
    2024-08-17T05:30:24.8770535Z INFO : Writing state SFS64 to registry.
    2024-08-17T05:30:24.8770535Z INFO : Writing state SHS to registry.
    2024-08-17T05:30:24.8770535Z INFO : Writing state UI64 to registry.
    2024-08-17T05:30:24.8770535Z INFO : Writing state AMSI64 to registry.
    2024-08-17T05:30:24.8836422Z INFO : Writing state SME64 to registry.
    2024-08-17T05:30:24.8836422Z INFO : Writing state ESH64 to registry.
    2024-08-17T05:30:24.8836422Z INFO : Writing state EFW64 to registry.
    2024-08-17T05:30:24.8836422Z INFO : Writing state NTP64 to registry.
    2024-08-17T05:30:24.8836422Z INFO : Writing state SDU64 to registry.
    2024-08-17T05:30:24.8836422Z INFO : Writing state HMPA64 to registry.
    2024-08-17T05:30:24.8836422Z INFO : Writing state SAUXG to registry.
    2024-08-17T05:30:24.8836422Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
    2024-08-17T05:30:24.9238404Z INFO : Installing Component: Sophos Health for Windows v2.14.338
    2024-08-17T05:30:24.9238404Z INFO : setupDll='setup.dll'; setupExe='su-setup32.exe'.
    2024-08-17T05:30:24.974Z [16992:16968] I Loading attested files from: 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\shs\integrity.dat'
    2024-08-17T05:30:24.995Z [16992:16968] I Successfully established interface IProductSetup2.
    2024-08-17T05:30:26.069Z [16992:16968] I Reboot state: 0
    2024-08-17T05:30:26.070Z [16992:16968] I Successfully installed product 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD 2.14.338.
    2024-08-17T05:30:26.0651199Z INFO : Installed Sophos Health for Windows v2.14.338: 0 (reboot code: 0)
    2024-08-17T05:30:26.0651199Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
    2024-08-17T05:30:26.0651199Z INFO : Overwriting state file C:\\ProgramData\\Sophos\\AutoUpdate\\data\\status\\SophosUpdateStatus.xml
    2024-08-17T05:30:26.0651199Z INFO : Writing XML for the state of the components
    2024-08-17T05:30:26.0651199Z INFO : Writing state CRTSETUP to registry.
    2024-08-17T05:30:26.0651199Z INFO : Writing state UNINSTALLER64 to registry.
    2024-08-17T05:30:26.0651199Z INFO : Writing state SED64 to registry.
    2024-08-17T05:30:26.0651199Z INFO : Writing state MCS to registry.
    2024-08-17T05:30:26.0651199Z INFO : Writing state SSE64 to registry.
    2024-08-17T05:30:26.0651199Z INFO : Writing state SFS64 to registry.
    2024-08-17T05:30:26.0651199Z INFO : Writing state SHS to registry.
    2024-08-17T05:30:26.0774132Z INFO : Writing state UI64 to registry.
    2024-08-17T05:30:26.0774132Z INFO : Writing state AMSI64 to registry.
    2024-08-17T05:30:26.0774132Z INFO : Writing state SME64 to registry.
    2024-08-17T05:30:26.0774132Z INFO : Writing state ESH64 to registry.
    2024-08-17T05:30:26.0774132Z INFO : Writing state EFW64 to registry.
    2024-08-17T05:30:26.0774132Z INFO : Writing state NTP64 to registry.
    2024-08-17T05:30:26.0774132Z INFO : Writing state SDU64 to registry.
    2024-08-17T05:30:26.0774132Z INFO : Writing state HMPA64 to registry.
    2024-08-17T05:30:26.0774132Z INFO : Writing state SAUXG to registry.
    2024-08-17T05:30:26.0774132Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
    2024-08-17T05:30:26.2050591Z INFO : Installing Component: Sophos UI v2.11.462
    2024-08-17T05:30:26.2050591Z INFO : setupDll='setup64.dll'; setupExe='su-setup64.exe'.
    2024-08-17T05:30:26.244Z [ 7624: 3528] I Loading attested files from: 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\ui64\Sophos\Sophos UI\integrity.dat'
    2024-08-17T05:30:26.245Z [ 7624: 3528] I Loading attested files from: 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\ui64\Sophos\Sophos UI\PreCoT\integrity.dat'
    2024-08-17T05:30:26.260Z [ 7624: 3528] I Successfully established interface IProductSetup2.
    2024-08-17T05:30:48.478Z [ 7624: 3528] I Reboot state: 0
    2024-08-17T05:30:48.479Z [ 7624: 3528] W Failed to install product 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5 2.11.462.
    2024-08-17T05:30:48.4709238Z ERROR : su-setup: exit 1
    2024-08-17T05:30:48.4709238Z INFO : Installed Sophos UI v2.11.462: -2147213568 (reboot code: 0)
    2024-08-17T05:32:48.4870604Z INFO : setupDll='setup64.dll'; setupExe='su-setup64.exe'.
    2024-08-17T05:32:48.538Z [ 3500:13620] I Loading attested files from: 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\ui64\Sophos\Sophos UI\integrity.dat'
    2024-08-17T05:32:48.538Z [ 3500:13620] I Loading attested files from: 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\ui64\Sophos\Sophos UI\PreCoT\integrity.dat'
    2024-08-17T05:32:48.553Z [ 3500:13620] I Successfully established interface IProductSetup2.
    2024-08-17T05:32:51.943Z [ 3500:13620] I Reboot state: 0
    2024-08-17T05:32:51.943Z [ 3500:13620] W Failed to install product 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5 2.11.462.
    2024-08-17T05:32:51.9401727Z ERROR : su-setup: exit 1
    2024-08-17T05:32:51.9401727Z INFO : Installed Sophos UI v2.11.462: -2147213568 (reboot code: 0)
    2024-08-17T05:36:51.9558972Z INFO : setupDll='setup64.dll'; setupExe='su-setup64.exe'.
    2024-08-17T05:36:52.003Z [12312:13524] I Loading attested files from: 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\ui64\Sophos\Sophos UI\integrity.dat'
    2024-08-17T05:36:52.003Z [12312:13524] I Loading attested files from: 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\ui64\Sophos\Sophos UI\PreCoT\integrity.dat'
    2024-08-17T05:36:52.017Z [12312:13524] I Successfully established interface IProductSetup2.
    2024-08-17T05:37:19.739Z [12312:13524] I Reboot state: 0
    2024-08-17T05:37:19.739Z [12312:13524] W Failed to install product 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5 2.11.462.
    2024-08-17T05:37:19.7370642Z ERROR : su-setup: exit 1
    2024-08-17T05:37:19.7370642Z INFO : Installed Sophos UI v2.11.462: -2147213568 (reboot code: 0)
    2024-08-17T05:37:19.7370642Z ERROR : Installation failed
    2024-08-17T05:37:19.7370642Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
    2024-08-17T05:37:19.7370642Z INFO : Overwriting state file C:\\ProgramData\\Sophos\\AutoUpdate\\data\\status\\SophosUpdateStatus.xml
    2024-08-17T05:37:19.7370642Z INFO : Writing XML for the state of the components
    2024-08-17T05:37:19.7370642Z INFO : Writing state CRTSETUP to registry.
    2024-08-17T05:37:19.7370642Z INFO : Writing state UNINSTALLER64 to registry.
    2024-08-17T05:37:19.7370642Z INFO : Writing state SED64 to registry.
    2024-08-17T05:37:19.7370642Z INFO : Writing state MCS to registry.
    2024-08-17T05:37:19.7370642Z INFO : Writing state SSE64 to registry.
    2024-08-17T05:37:19.7370642Z INFO : Writing state SFS64 to registry.
    2024-08-17T05:37:19.7370642Z INFO : Writing state SHS to registry.
    2024-08-17T05:37:19.7370642Z INFO : Writing state UI64 to registry.
    2024-08-17T05:37:19.7370642Z INFO : Writing state AMSI64 to registry.
    2024-08-17T05:37:19.7370642Z INFO : Writing state SME64 to registry.
    2024-08-17T05:37:19.7370642Z INFO : Writing state ESH64 to registry.
    2024-08-17T05:37:19.7370642Z INFO : Writing state EFW64 to registry.
    2024-08-17T05:37:19.7370642Z INFO : Writing state NTP64 to registry.
    2024-08-17T05:37:19.7370642Z INFO : Writing state SDU64 to registry.
    2024-08-17T05:37:19.7370642Z INFO : Writing state HMPA64 to registry.
    2024-08-17T05:37:19.7370642Z INFO : Writing state SAUXG to registry.
    2024-08-17T05:37:19.7370642Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
    2024-08-17T05:37:19.8467842Z INFO : Installing Component: Sophos AMSI Protection v1.9.3517
    2024-08-17T05:37:19.8467842Z INFO : setupDll='setup64.dll'; setupExe='su-setup64.exe'.
    2024-08-17T05:37:19.884Z [11796:14128] I Loading attested files from: 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\amsi64\Sophos\AMSI Protection\integrity.dat'
    2024-08-17T05:37:19.900Z [11796:14128] I Successfully established interface IProductSetup2.
    2024-08-17T05:37:19.922Z [11796:14128] I Reboot state: 0
    2024-08-17T05:37:19.922Z [11796:14128] I Successfully installed product 642A6FD9-A9D6-482D-BD8C-46661F241A0E 1.9.3517.
    2024-08-17T05:37:19.9246458Z INFO : Installed Sophos AMSI Protection v1.9.3517: 0 (reboot code: 0)
    2024-08-17T05:37:19.9246458Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
    2024-08-17T05:37:19.9246458Z INFO : Overwriting state file C:\\ProgramData\\Sophos\\AutoUpdate\\data\\status\\SophosUpdateStatus.xml
    2024-08-17T05:37:19.9246458Z INFO : Writing XML for the state of the components
    2024-08-17T05:37:19.9246458Z INFO : Writing state CRTSETUP to registry.
    2024-08-17T05:37:19.9246458Z INFO : Writing state UNINSTALLER64 to registry.
    2024-08-17T05:37:19.9246458Z INFO : Writing state SED64 to registry.
    2024-08-17T05:37:19.9246458Z INFO : Writing state MCS to registry.
    2024-08-17T05:37:19.9246458Z INFO : Writing state SSE64 to registry.
    2024-08-17T05:37:19.9246458Z INFO : Writing state SFS64 to registry.
    2024-08-17T05:37:19.9246458Z INFO : Writing state SHS to registry.
    2024-08-17T05:37:19.9246458Z INFO : Writing state UI64 to registry.
    2024-08-17T05:37:19.9246458Z INFO : Writing state AMSI64 to registry.
    2024-08-17T05:37:19.9246458Z INFO : Writing state SME64 to registry.
    2024-08-17T05:37:19.9246458Z INFO : Writing state ESH64 to registry.
    2024-08-17T05:37:19.9246458Z INFO : Writing state EFW64 to registry.
    2024-08-17T05:37:19.9246458Z INFO : Writing state NTP64 to registry.
    2024-08-17T05:37:19.9246458Z INFO : Writing state SDU64 to registry.
    2024-08-17T05:37:19.9246458Z INFO : Writing state HMPA64 to registry.
    2024-08-17T05:37:19.9246458Z INFO : Writing state SAUXG to registry.
    2024-08-17T05:37:19.9246458Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
    2024-08-17T05:37:20.0964674Z INFO : Installing Component: Sophos ML Engine v1.9.0.158
    2024-08-17T05:37:20.0964674Z INFO : setupDll='setup64.dll'; setupExe='su-setup64.exe'.
    2024-08-17T05:37:20.138Z [ 8752:15372] I Loading attested files from: 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\sme64\integrity.dat'
    2024-08-17T05:37:20.154Z [ 8752:15372] I Successfully established interface IProductSetup2.
    2024-08-17T05:37:20.556Z [ 8752:15372] I Reboot state: 0
    2024-08-17T05:37:20.556Z [ 8752:15372] I Successfully installed product 70FDD40E-986A-44E5-9620-2B894A06702A 1.9.0.158.
    2024-08-17T05:37:20.5494730Z INFO : Installed Sophos ML Engine v1.9.0.158: 0 (reboot code: 0)
    2024-08-17T05:37:20.5494730Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
    2024-08-17T05:37:20.5494730Z INFO : Overwriting state file C:\\ProgramData\\Sophos\\AutoUpdate\\data\\status\\SophosUpdateStatus.xml
    2024-08-17T05:37:20.5494730Z INFO : Writing XML for the state of the components
    2024-08-17T05:37:20.5494730Z INFO : Writing state CRTSETUP to registry.
    2024-08-17T05:37:20.5494730Z INFO : Writing state UNINSTALLER64 to registry.
    2024-08-17T05:37:20.5494730Z INFO : Writing state SED64 to registry.
    2024-08-17T05:37:20.5494730Z INFO : Writing state MCS to registry.
    2024-08-17T05:37:20.5494730Z INFO : Writing state SSE64 to registry.
    2024-08-17T05:37:20.5494730Z INFO : Writing state SFS64 to registry.
    2024-08-17T05:37:20.5494730Z INFO : Writing state SHS to registry.
    2024-08-17T05:37:20.5494730Z INFO : Writing state UI64 to registry.
    2024-08-17T05:37:20.5494730Z INFO : Writing state AMSI64 to registry.
    2024-08-17T05:37:20.5494730Z INFO : Writing state SME64 to registry.
    2024-08-17T05:37:20.5494730Z INFO : Writing state ESH64 to registry.
    2024-08-17T05:37:20.5494730Z INFO : Writing state EFW64 to registry.
    2024-08-17T05:37:20.5494730Z INFO : Writing state NTP64 to registry.
    2024-08-17T05:37:20.5494730Z INFO : Writing state SDU64 to registry.
    2024-08-17T05:37:20.5494730Z INFO : Writing state HMPA64 to registry.
    2024-08-17T05:37:20.5494730Z INFO : Writing state SAUXG to registry.
    2024-08-17T05:37:20.5494730Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
    2024-08-17T05:37:20.7994758Z INFO : Installing Component: Support Tool v3.6.760
    2024-08-17T05:37:20.7994758Z INFO : setupDll='setup64.dll'; setupExe='su-setup64.exe'.
    2024-08-17T05:37:20.839Z [ 4640:17260] I Loading attested files from: 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\esh64\Sophos\Endpoint Self Help\integrity.dat'
    2024-08-17T05:37:20.855Z [ 4640:17260] I Successfully established interface IProductSetup2.
    2024-08-17T05:37:20.939Z [ 4640:17260] I Reboot state: 0
    2024-08-17T05:37:20.939Z [ 4640:17260] I Successfully installed product 7F682906-6E49-481B-89C5-2DCA36720F4F 3.6.760.
    2024-08-17T05:37:20.9404731Z INFO : Installed Support Tool v3.6.760: 0 (reboot code: 0)
    2024-08-17T05:37:20.9404731Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
    2024-08-17T05:37:20.9404731Z INFO : Overwriting state file C:\\ProgramData\\Sophos\\AutoUpdate\\data\\status\\SophosUpdateStatus.xml
    2024-08-17T05:37:20.9404731Z INFO : Writing XML for the state of the components
    2024-08-17T05:37:20.9404731Z INFO : Writing state CRTSETUP to registry.
    2024-08-17T05:37:20.9404731Z INFO : Writing state UNINSTALLER64 to registry.
    2024-08-17T05:37:20.9404731Z INFO : Writing state SED64 to registry.
    2024-08-17T05:37:20.9404731Z INFO : Writing state MCS to registry.
    2024-08-17T05:37:20.9404731Z INFO : Writing state SSE64 to registry.
    2024-08-17T05:37:20.9404731Z INFO : Writing state SFS64 to registry.
    2024-08-17T05:37:20.9404731Z INFO : Writing state SHS to registry.
    2024-08-17T05:37:20.9404731Z INFO : Writing state UI64 to registry.
    2024-08-17T05:37:20.9404731Z INFO : Writing state AMSI64 to registry.
    2024-08-17T05:37:20.9404731Z INFO : Writing state SME64 to registry.
    2024-08-17T05:37:20.9404731Z INFO : Writing state ESH64 to registry.
    2024-08-17T05:37:20.9404731Z INFO : Writing state EFW64 to registry.
    2024-08-17T05:37:20.9404731Z INFO : Writing state NTP64 to registry.
    2024-08-17T05:37:20.9404731Z INFO : Writing state SDU64 to registry.
    2024-08-17T05:37:20.9404731Z INFO : Writing state HMPA64 to registry.
    2024-08-17T05:37:20.9404731Z INFO : Writing state SAUXG to registry.
    2024-08-17T05:37:20.9404731Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
    2024-08-17T05:37:21.0029435Z INFO : Installing Component: Sophos Endpoint Firewall for Windows v2.5.223
    2024-08-17T05:37:21.0029435Z INFO : setupDll='setup64.dll'; setupExe='su-setup64.exe'.
    2024-08-17T05:37:21.039Z [16104: 8856] I Loading attested files from: 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\efw64\integrity.dat'
    2024-08-17T05:37:21.055Z [16104: 8856] I Successfully established interface IProductSetup2.
    2024-08-17T05:37:21.065Z [16104: 8856] I Reboot state: 0
    2024-08-17T05:37:21.065Z [16104: 8856] I Successfully installed product CD297D6B-58A5-474F-8A0D-0A15803B8B50 2.5.223.
    2024-08-17T05:37:21.0652485Z INFO : Installed Sophos Endpoint Firewall for Windows v2.5.223: 0 (reboot code: 0)
    2024-08-17T05:37:21.0652485Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
    2024-08-17T05:37:21.0652485Z INFO : Overwriting state file C:\\ProgramData\\Sophos\\AutoUpdate\\data\\status\\SophosUpdateStatus.xml
    2024-08-17T05:37:21.0652485Z INFO : Writing XML for the state of the components
    2024-08-17T05:37:21.0652485Z INFO : Writing state CRTSETUP to registry.
    2024-08-17T05:37:21.0652485Z INFO : Writing state UNINSTALLER64 to registry.
    2024-08-17T05:37:21.0652485Z INFO : Writing state SED64 to registry.
    2024-08-17T05:37:21.0652485Z INFO : Writing state MCS to registry.
    2024-08-17T05:37:21.0652485Z INFO : Writing state SSE64 to registry.
    2024-08-17T05:37:21.0652485Z INFO : Writing state SFS64 to registry.
    2024-08-17T05:37:21.0652485Z INFO : Writing state SHS to registry.
    2024-08-17T05:37:21.0652485Z INFO : Writing state UI64 to registry.
    2024-08-17T05:37:21.0652485Z INFO : Writing state AMSI64 to registry.
    2024-08-17T05:37:21.0652485Z INFO : Writing state SME64 to registry.
    2024-08-17T05:37:21.0652485Z INFO : Writing state ESH64 to registry.
    2024-08-17T05:37:21.0652485Z INFO : Writing state EFW64 to registry.
    2024-08-17T05:37:21.0652485Z INFO : Writing state NTP64 to registry.
    2024-08-17T05:37:21.0652485Z INFO : Writing state SDU64 to registry.
    2024-08-17T05:37:21.0652485Z INFO : Writing state HMPA64 to registry.
    2024-08-17T05:37:21.0652485Z INFO : Writing state SAUXG to registry.
    2024-08-17T05:37:21.0652485Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
    2024-08-17T05:37:21.3307594Z INFO : Installing Component: Sophos Malicious Traffic Detection (64-bit) v2024.2.1062
    2024-08-17T05:37:21.3307594Z INFO : setupDll='setup64.dll'; setupExe='su-setup64.exe'.
    2024-08-17T05:37:21.372Z [18300:10440] I Loading attested files from: 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\ntp64\Sophos\Sophos Network Threat Protection\integrity.dat'
    2024-08-17T05:37:21.373Z [18300:10440] I Loading attested files from: 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\ntp64\Sophos\Sophos Network Threat Protection\integrity_scm.dat'
    2024-08-17T05:37:21.390Z [18300:10440] I Successfully established interface IProductSetup2.
    2024-08-17T05:37:22.732Z [18300:10440] I Reboot state: 0
    2024-08-17T05:37:22.732Z [18300:10440] I Successfully installed product NTP64 2024.2.1062.
    2024-08-17T05:37:22.7219237Z INFO : Installed Sophos Malicious Traffic Detection (64-bit) v2024.2.1062: 0 (reboot code: 0)
    2024-08-17T05:37:22.7219237Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
    2024-08-17T05:37:22.7369311Z INFO : Overwriting state file C:\\ProgramData\\Sophos\\AutoUpdate\\data\\status\\SophosUpdateStatus.xml
    2024-08-17T05:37:22.7369311Z INFO : Writing XML for the state of the components
    2024-08-17T05:37:22.7369311Z INFO : Writing state CRTSETUP to registry.
    2024-08-17T05:37:22.7369311Z INFO : Writing state UNINSTALLER64 to registry.
    2024-08-17T05:37:22.7369311Z INFO : Writing state SED64 to registry.
    2024-08-17T05:37:22.7369311Z INFO : Writing state MCS to registry.
    2024-08-17T05:37:22.7369311Z INFO : Writing state SSE64 to registry.
    2024-08-17T05:37:22.7369311Z INFO : Writing state SFS64 to registry.
    2024-08-17T05:37:22.7369311Z INFO : Writing state SHS to registry.
    2024-08-17T05:37:22.7369311Z INFO : Writing state UI64 to registry.
    2024-08-17T05:37:22.7369311Z INFO : Writing state AMSI64 to registry.
    2024-08-17T05:37:22.7369311Z INFO : Writing state SME64 to registry.
    2024-08-17T05:37:22.7369311Z INFO : Writing state ESH64 to registry.
    2024-08-17T05:37:22.7369311Z INFO : Writing state EFW64 to registry.
    2024-08-17T05:37:22.7369311Z INFO : Writing state NTP64 to registry.
    2024-08-17T05:37:22.7369311Z INFO : Writing state SDU64 to registry.
    2024-08-17T05:37:22.7369311Z INFO : Writing state HMPA64 to registry.
    2024-08-17T05:37:22.7369311Z INFO : Writing state SAUXG to registry.
    2024-08-17T05:37:22.7369311Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
    2024-08-17T05:37:22.8463592Z INFO : Installing Component: Sophos Diagnostic Utility for Windows 6.17.1046
    2024-08-17T05:37:22.8463592Z INFO : setupDll='setup64.dll'; setupExe='su-setup64.exe'.
    2024-08-17T05:37:22.881Z [12952: 6376] I Loading attested files from: 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\sdu64\integrity.dat'
    2024-08-17T05:37:22.896Z [12952: 6376] I Successfully established interface IProductSetup2.
    2024-08-17T05:37:22.953Z [12952: 6376] I Reboot state: 0
    2024-08-17T05:37:22.953Z [12952: 6376] I Successfully installed product SDU64 6.17.1046.
    2024-08-17T05:37:22.9556627Z INFO : Installed Sophos Diagnostic Utility for Windows 6.17.1046: 0 (reboot code: 0)
    2024-08-17T05:37:22.9556627Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
    2024-08-17T05:37:22.9556627Z INFO : Overwriting state file C:\\ProgramData\\Sophos\\AutoUpdate\\data\\status\\SophosUpdateStatus.xml
    2024-08-17T05:37:22.9556627Z INFO : Writing XML for the state of the components
    2024-08-17T05:37:22.9556627Z INFO : Writing state CRTSETUP to registry.
    2024-08-17T05:37:22.9556627Z INFO : Writing state UNINSTALLER64 to registry.
    2024-08-17T05:37:22.9556627Z INFO : Writing state SED64 to registry.
    2024-08-17T05:37:22.9556627Z INFO : Writing state MCS to registry.
    2024-08-17T05:37:22.9556627Z INFO : Writing state SSE64 to registry.
    2024-08-17T05:37:22.9556627Z INFO : Writing state SFS64 to registry.
    2024-08-17T05:37:22.9556627Z INFO : Writing state SHS to registry.
    2024-08-17T05:37:22.9556627Z INFO : Writing state UI64 to registry.
    2024-08-17T05:37:22.9556627Z INFO : Writing state AMSI64 to registry.
    2024-08-17T05:37:22.9556627Z INFO : Writing state SME64 to registry.
    2024-08-17T05:37:22.9556627Z INFO : Writing state ESH64 to registry.
    2024-08-17T05:37:22.9556627Z INFO : Writing state EFW64 to registry.
    2024-08-17T05:37:22.9556627Z INFO : Writing state NTP64 to registry.
    2024-08-17T05:37:22.9556627Z INFO : Writing state SDU64 to registry.
    2024-08-17T05:37:22.9556627Z INFO : Writing state HMPA64 to registry.
    2024-08-17T05:37:22.9556627Z INFO : Writing state SAUXG to registry.
    2024-08-17T05:37:22.9556627Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
    2024-08-17T05:37:23.0652160Z INFO : Installing Component: Sophos HitmanPro Alert v3.9.4.992
    2024-08-17T05:37:23.0652160Z INFO : setupDll='setup64.dll'; setupExe='su-setup64.exe'.
    2024-08-17T05:37:23.101Z [ 3192:12332] I Loading attested files from: 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\hmpa64\integrity.dat'
    2024-08-17T05:37:23.101Z [ 3192:12332] I Loading attested files from: 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\hmpa64\integrity_scm.dat'
    2024-08-17T05:37:23.117Z [ 3192:12332] I Successfully established interface IProductSetup2.
    2024-08-17T05:37:25.281Z [ 3192:12332] I Reboot state: 0
    2024-08-17T05:37:25.281Z [ 3192:12332] I Successfully installed product 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.9.4.992.
    2024-08-17T05:37:25.2839799Z INFO : Installed Sophos HitmanPro Alert v3.9.4.992: 0 (reboot code: 0)
    2024-08-17T05:37:25.2839799Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
    2024-08-17T05:37:25.2839799Z INFO : Overwriting state file C:\\ProgramData\\Sophos\\AutoUpdate\\data\\status\\SophosUpdateStatus.xml
    2024-08-17T05:37:25.2839799Z INFO : Writing XML for the state of the components
    2024-08-17T05:37:25.2839799Z INFO : Writing state CRTSETUP to registry.
    2024-08-17T05:37:25.2839799Z INFO : Writing state UNINSTALLER64 to registry.
    2024-08-17T05:37:25.2839799Z INFO : Writing state SED64 to registry.
    2024-08-17T05:37:25.2878822Z INFO : Writing state MCS to registry.
    2024-08-17T05:37:25.2878822Z INFO : Writing state SSE64 to registry.
    2024-08-17T05:37:25.2878822Z INFO : Writing state SFS64 to registry.
    2024-08-17T05:37:25.2878822Z INFO : Writing state SHS to registry.
    2024-08-17T05:37:25.2878822Z INFO : Writing state UI64 to registry.
    2024-08-17T05:37:25.2878822Z INFO : Writing state AMSI64 to registry.
    2024-08-17T05:37:25.2878822Z INFO : Writing state SME64 to registry.
    2024-08-17T05:37:25.2878822Z INFO : Writing state ESH64 to registry.
    2024-08-17T05:37:25.2878822Z INFO : Writing state EFW64 to registry.
    2024-08-17T05:37:25.2878822Z INFO : Writing state NTP64 to registry.
    2024-08-17T05:37:25.2878822Z INFO : Writing state SDU64 to registry.
    2024-08-17T05:37:25.2878822Z INFO : Writing state HMPA64 to registry.
    2024-08-17T05:37:25.2878822Z INFO : Writing state SAUXG to registry.
    2024-08-17T05:37:25.2878822Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
    2024-08-17T05:37:25.5182410Z INFO : Installing Component: Sophos AutoUpdate v6.17.1046
    2024-08-17T05:37:25.5182410Z INFO : setupDll='setup64.dll'; setupExe='su-setup64.exe'.
    2024-08-17T05:37:25.573Z [ 9916: 9580] I Loading attested files from: 'C:\ProgramData\Sophos\AutoUpdate\Cache\decoded\sau\integrity.dat'
    2024-08-17T05:37:25.593Z [ 9916: 9580] I Successfully established interface IProductSetup2.
    2024-08-17T05:37:25.747Z [ 9916: 9580] I Reboot state: 0
    2024-08-17T05:37:25.747Z [ 9916: 9580] I Successfully installed product 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 6.17.1046.
    2024-08-17T05:37:25.7369362Z INFO : Installed Sophos AutoUpdate v6.17.1046: 0 (reboot code: 0)
    2024-08-17T05:37:25.7369362Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
    2024-08-17T05:37:25.7369362Z INFO : Overwriting state file C:\\ProgramData\\Sophos\\AutoUpdate\\data\\status\\SophosUpdateStatus.xml
    2024-08-17T05:37:25.7369362Z INFO : Writing XML for the state of the components
    2024-08-17T05:37:25.7369362Z INFO : Writing state CRTSETUP to registry.
    2024-08-17T05:37:25.7369362Z INFO : Writing state UNINSTALLER64 to registry.
    2024-08-17T05:37:25.7369362Z INFO : Writing state SED64 to registry.
    2024-08-17T05:37:25.7369362Z INFO : Writing state MCS to registry.
    2024-08-17T05:37:25.7369362Z INFO : Writing state SSE64 to registry.
    2024-08-17T05:37:25.7525606Z INFO : Writing state SFS64 to registry.
    2024-08-17T05:37:25.7525606Z INFO : Writing state SHS to registry.
    2024-08-17T05:37:25.7525606Z INFO : Writing state UI64 to registry.
    2024-08-17T05:37:25.7525606Z INFO : Writing state AMSI64 to registry.
    2024-08-17T05:37:25.7525606Z INFO : Writing state SME64 to registry.
    2024-08-17T05:37:25.7525606Z INFO : Writing state ESH64 to registry.
    2024-08-17T05:37:25.7525606Z INFO : Writing state EFW64 to registry.
    2024-08-17T05:37:25.7525606Z INFO : Writing state NTP64 to registry.
    2024-08-17T05:37:25.7525606Z INFO : Writing state SDU64 to registry.
    2024-08-17T05:37:25.7525606Z INFO : Writing state HMPA64 to registry.
    2024-08-17T05:37:25.7525606Z INFO : Writing state SAUXG to registry.
    2024-08-17T05:37:25.7525606Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
    2024-08-17T05:37:25.7838943Z ERROR : SetupPluginCommand::onRun() failed with ComponentInstaller::InstallError: Failed to install component(s): UI64
    2024-08-17T05:37:25.7838943Z INFO : Extracting CRT result from: C:\\Users\\ADMINI~1\\AppData\\Local\\Temp\\TelemetryConfig.json
    2024-08-17T05:37:25.7838943Z INFO : Command 'SetupPlugin' completed with failure with reboot code '0' and error message 'Could not install software'.
    2024-08-17T05:37:25.7838943Z ERROR : Installation failed.
    2024-08-17T05:37:25.7838943Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/events/endpoint/055261d7-1d12-441c-2a30-4d2e3529a111
    2024-08-17T05:37:25.7995133Z INFO : Did not discover an URL for a PAC file
    2024-08-17T05:37:25.7995133Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
    2024-08-17T05:37:25.7995133Z INFO : Set security protocol: 00000800
    2024-08-17T05:37:25.7995133Z INFO : Opening connection to mcs2.stn100bom.ctr.sophos.com
    2024-08-17T05:37:25.7995133Z INFO : Sending request for connection confirmation through potential proxy
    2024-08-17T05:37:25.7995133Z INFO : Request content size: 0
    2024-08-17T05:37:26.0027993Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
    2024-08-17T05:37:26.0027993Z INFO : Subject certificate failed validation against root CA: SophosCA1
    2024-08-17T05:37:26.0027993Z INFO : Subject certificate failed validation against root CA: SophosCA2
    2024-08-17T05:37:26.0027993Z INFO : Certificate check succeeded
    2024-08-17T05:37:26.0027993Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
    2024-08-17T05:37:26.0496474Z INFO : Response status code: 200
    2024-08-17T05:37:26.0496474Z INFO : Response data size: 168
    2024-08-17T05:37:26.0496474Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
    2024-08-17T05:37:26.0496474Z INFO : Request content size: 1039
    2024-08-17T05:37:26.0496474Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
    2024-08-17T05:37:26.0496474Z INFO : Subject certificate failed validation against root CA: SophosCA1
    2024-08-17T05:37:26.0496474Z INFO : Subject certificate failed validation against root CA: SophosCA2
    2024-08-17T05:37:26.0496474Z INFO : Certificate check succeeded
    2024-08-17T05:37:26.0496474Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
    2024-08-17T05:37:26.1435525Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
    2024-08-17T05:37:26.1435525Z INFO : Subject certificate failed validation against root CA: SophosCA1
    2024-08-17T05:37:26.1435525Z INFO : Subject certificate failed validation against root CA: SophosCA2
    2024-08-17T05:37:26.1435525Z INFO : Certificate check succeeded
    2024-08-17T05:37:26.1435525Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
    2024-08-17T05:37:26.1435525Z INFO : Response status code: 200
    2024-08-17T05:37:26.1435525Z INFO : Response data size: 0
    2024-08-17T05:38:40.4248055Z INFO : Gathering diagnostics
    2024-08-17T05:38:40.5339989Z INFO : Sending HTTP 'PUT' request to: prod/cfb7d0a7-e3dc-5257-ae3b-04b48a935d6d-2024-08-17T05:38:40Z.tar.gz
    2024-08-17T05:38:40.5339989Z INFO : Did not discover an URL for a PAC file
    2024-08-17T05:38:40.5339989Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
    2024-08-17T05:38:40.5496505Z INFO : Set security protocol: 00000800
    2024-08-17T05:38:40.5496505Z INFO : Opening connection to installer1.sophosupd.com
    2024-08-17T05:38:40.5496505Z INFO : Request content size: 129634
    2024-08-17T05:38:41.1435516Z INFO : Sending request
    2024-08-17T05:38:41.1435516Z INFO : Request sent
    2024-08-17T05:38:41.8782044Z INFO : Sending request
    2024-08-17T05:38:41.8782044Z INFO : Request sent
    2024-08-17T05:38:41.8782044Z INFO : Response status code: 200
    2024-08-17T05:38:41.8782044Z INFO : Response data size: 0
    2024-08-17T05:38:41.8782044Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
    2024-08-17T05:38:41.8782044Z INFO : HTTP response for diagnostics upload:
    2024-08-17T05:38:41.8937147Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
    2024-08-17T05:38:41.8937147Z INFO : Sending HTTP 'PUT' request to: prod/2024-08-17T05:38:41Z-2024-08-17T05:38:41Z-cfb7d0a7-e3dc-5257-ae3b-04b48a935d6d.json
    2024-08-17T05:38:41.8937147Z INFO : Did not discover an URL for a PAC file
    2024-08-17T05:38:41.8937147Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
    2024-08-17T05:38:41.8937147Z INFO : Set security protocol: 00000800
    2024-08-17T05:38:41.8937147Z INFO : Opening connection to t1.sophosupd.com
    2024-08-17T05:38:41.8937147Z INFO : Request content size: 6354
    2024-08-17T05:38:42.2530391Z INFO : Sending request
    2024-08-17T05:38:42.2530391Z INFO : Request sent
    2024-08-17T05:38:42.8623167Z INFO : Sending request
    2024-08-17T05:38:42.8779893Z INFO : Request sent
    2024-08-17T05:38:42.8779893Z INFO : Response status code: 200
    2024-08-17T05:38:42.8779893Z INFO : Response data size: 0
    2024-08-17T05:38:42.8779893Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
    2024-08-17T05:38:42.8779893Z INFO : Telemetry Response:
    2024-08-17T05:38:42.8779893Z INFO : Install result: FailedWithUpdating
    2024-08-17T05:38:42.8779893Z INFO : User profile unloaded
    2024-08-17T05:38:42.8779893Z INFO : Cleaning up extracted files
    2024-08-17T05:38:42.8934925Z ERROR : Error downloading/running stage 2: Setup program failed with code: 1
    2024-08-17T05:38:42.8934925Z ERROR : Exception: Setup program failed with code: 1

  • 0 in reply to Ibrahim Shaihan

    The Sophos UI log itself  should have more info. e.g "Sophos UI Install Log [timestamp]Z.txt" under:

    C:\\Users\\ADMINI~1\\AppData\\Local\\Temp\

    which is %temp%

    As I say, a Process Monitor might be needed.

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