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Requested trial but no MacOS installers

I requested a trial to Sophos Central to try it out on all our macbooks before deciding on a purchase, now I am logged in to central but do not see the macos installer, only the windows ones.

Since we only have literally 1 Windows machine, this is of little use to me, how do I also get the macos installer enabled?

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Jimmy Huijbrechts 3 months ago in reply to Qoosh +1 verified

Hi Qoosh, Seems like I had to wait a little longer, after a re-login, I found the mac installers. Now i got it installed on a test mac running a scan.

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0 Qoosh 3 months ago

Hi Jimmy,

Thanks for reaching out to the Sophos Community Forum.

May I ask for the Unique ID from your Sophos Central Environment? You can send this over via private message if you wish. Please enable Remote Assistance so I may take a look at the site. Information on how to enable Remote Assistance can be found at the following link.
- How to turn on Remote Assistance

Kushal Lakhan

Team Lead, Global Community Support
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+1 Jimmy Huijbrechts 3 months ago in reply to Qoosh

Hi Qoosh,

Seems like I had to wait a little longer, after a re-login, I found the mac installers. Now i got it installed on a test mac running a scan.
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+1 Jimmy Huijbrechts 3 months ago in reply to Qoosh

Hi Qoosh,

Seems like I had to wait a little longer, after a re-login, I found the mac installers. Now i got it installed on a test mac running a scan.
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0 Qoosh 3 months ago in reply to Jimmy Huijbrechts

Thanks for following up, I'm glad this got sorted out!

Kushal Lakhan

Team Lead, Global Community Support
Connect with Sophos Support, get alerted, and be informed.
If a post solves your question, please use the "Verify Answer" button.

The New Home of Sophos Support Videos! - Visit Sophos Techvids
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