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Requested trial but no MacOS installers

I requested a trial to Sophos Central to try it out on all our macbooks before deciding on a purchase, now I am logged in to central but do not see the macos installer, only the windows ones.

Since we only have literally 1 Windows machine, this is of little use to me, how do I also get the macos installer enabled?

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Jimmy Huijbrechts 3 months ago in reply to Qoosh +1 verified

Hi Qoosh, Seems like I had to wait a little longer, after a re-login, I found the mac installers. Now i got it installed on a test mac running a scan.

0 Qoosh 3 months ago

Hi Jimmy,

Thanks for reaching out to the Sophos Community Forum.

May I ask for the Unique ID from your Sophos Central Environment? You can send this over via private message if you wish. Please enable Remote Assistance so I may take a look at the site. Information on how to enable Remote Assistance can be found at the following link.
- How to turn on Remote Assistance

Kushal Lakhan

Team Lead, Global Community Support
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+1 Jimmy Huijbrechts 3 months ago in reply to Qoosh

Hi Qoosh,

Seems like I had to wait a little longer, after a re-login, I found the mac installers. Now i got it installed on a test mac running a scan.
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0 Qoosh 3 months ago in reply to Jimmy Huijbrechts

Thanks for following up, I'm glad this got sorted out!

Kushal Lakhan

Team Lead, Global Community Support
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If a post solves your question, please use the "Verify Answer" button.

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