Battlenet cannot launch any game

Hello Vasileios Laios ,

We appreciate your reaching out to the Sophos Community Forum.

Install the hotfix on the device and test it to see if it works. If not, we must add the exclusion for exploitation under the protection policy. 
To install a hotfix for the specific user, please follow the steps.

Step 1:
Go to Central > Global Settings > Software packages > Select Windows Computer/Server > Add Software >  ef85902f-2fe4-5c93-aa39-432a5eb4faaa  > Save.

Step 2:
Go to Central > Endpoint Protection > Policies > Add Policy> Select the Update Management Policy from the drop-down menu> Continue> Add the users you want that Policy applied > Settings > Configure as required > Save. You can also clone the Policy and configure it accordingly.

Please refer to this article: https://support.sophos.com/support/s/article/KB-000038477?language=en_US.

For adding the exclusion, you can refer to this article: docs.sophos.com/.../index.html.

Regards, 

Hi Rutvik,

thank you very much for the answer. It has worked like a charm. If i can give you feedback, you have written everything very clearly. It was very easy to follow your instructions and the end result was exactly what i was looking for. 100% success! Thanks a lot!

Hi Rutvik,

thank you very much for the answer. It has worked like a charm. If i can give you feedback, you have written everything very clearly. It was very easy to follow your instructions and the end result was exactly what i was looking for. 100% success! Thanks a lot!