Error de instalación

+ umask 077
+ echo 'This software is governed by the terms and conditions of a licence agreement with Sophos Limited: https://www.sophos.com/en-us/legal/sophos-end-user-terms-of-use'
This software is governed by the terms and conditions of a licence agreement with Sophos Limited: https://www.sophos.com/en-us/legal/sophos-end-user-terms-of-use
+ export VERSION=1.3.3.2
+ VERSION=1.3.3.2
+ PRODUCT_NAME='Sophos Protection for Linux'
+ INSTALL_FILE=./SophosSetup.sh
+ EXITCODE_SUCCESS=0
+ EXITCODE_NOT_LINUX=1
+ EXITCODE_NOT_ROOT=2
+ EXITCODE_NO_CENTRAL=3
+ EXITCODE_NOT_ENOUGH_MEM=4
+ EXITCODE_NOT_ENOUGH_SPACE=5
+ EXITCODE_FAILED_REGISTER=6
+ EXITCODE_ALREADY_INSTALLED=7
+ EXITCODE_SAV_INSTALLED=8
+ EXITCODE_NOT_64_BIT=9
+ EXITCODE_DOWNLOAD_FAILED=10
+ EXITCODE_FAILED_TO_UNPACK=11
+ EXITCODE_CANNOT_MAKE_TEMP=12
+ EXITCODE_VERIFY_INSTALLER_FAILED=13
+ EXITCODE_SYMLINKS_FAILED=14
+ EXITCODE_CHMOD_FAILED=15
+ EXITCODE_NOEXEC_TMP=16
+ EXITCODE_DELETE_INSTALLER_ARCHIVE_FAILED=17
+ EXITCODE_BASE_INSTALL_FAILED=18
+ EXITCODE_BAD_INSTALL_PATH=19
+ EXITCODE_INSTALLED_BUT_NO_PATH=20
+ EXIT_FAIL_WRONG_LIBC_VERSION=21
+ EXIT_FAIL_COULD_NOT_FIND_LIBC_VERSION=22
+ EXITCODE_UNEXPECTED_ARGUMENT=23
+ EXITCODE_BAD_GROUP_NAME=24
+ EXITCODE_GROUP_NAME_EXCEEDS_MAX_SIZE=25
+ EXITCODE_DUPLICATE_ARGUMENTS_GIVEN=26
+ EXITCODE_BAD_PRODUCT_SELECTED=27
+ EXITCODE_INVALID_CUSTOM_ID_GIVEN=28
+ EXITCODE_NO_SYSTEMD=29
+ EXITCODE_MISSING_PACKAGE=30
+ EXITCODE_INVALID_CA_PATHS=31
+ EXITCODE_INVALID_MR_UC_GIVEN=32
+ EXITCODE_COMPATIBILITY_CHECKS_FAILED=33
+ EXITCODE_MALFORMED_THININSTALLER=34
+ EXITCODE_REGISTRATION_FAILED=51
+ EXITCODE_AUTHENTICATION_FAILED=52
+ EXITCODE_ALC_POLICY_TRANSLATION_FAILED=53
+ PROXY_CREDENTIALS=
+ MAX_GROUP_NAME_SIZE=1024
+ VALID_PRODUCTS=("antivirus" "mdr" "xdr")
+ REQUEST_NO_PRODUCTS=none
+ SUMMARY=success
+ BUILD_LIBC_VERSION=2.17
+ DAT_FILES=("supplement/sdds3.ScheduledQueryPack.dat" "supplement/sdds3.ML_MODEL3_LINUX_X86_64.dat" "supplement/sdds3.DataSetA.dat" "supplement/sdds3.LocalRepData.dat" "supplement/sdds3.RuntimeDetectionRules.dat" "supplement/sdds3.SSPLFLAGS.dat")
+ VALID_CENTRAL_CONNECTION=0
+ VALID_SUS_CONNECTION=0
+ VALID_CDN_CONNECTION=0
+ [[ -z '' ]]
+ TMPDIR=/tmp
+ export TMPDIR
+ unset ALLOW_OVERRIDE_MCS_CA
+ CREATED_INSTALL_DIRECTORY=0
+ declare -a INSTALL_OPTIONS_ARGS
+ declare -a ARGS_FOR_TELEMETRY
+ check_for_duplicate_arguments
+ declare -a checked_arguments
+ FORCE_UNINSTALL_SAV=0
+ FORCE_INSTALL=0
+ UNEXPECTED_ARGUMENT=0
+ HELP_FLAG=0
+ VERSION_FLAG=0
+ [[ 0 == 1 ]]
+ [[ 0 == 1 ]]
+ [[ 0 == 1 ]]
+ make_tmp_dir
+ '[' -z '' ']'
++ sophos_mktempdir SophosCentralInstall
+++ which mktemp
++ _mktemp=/usr/bin/mktemp
++ '[' -x /usr/bin/mktemp ']'
++ _tmpdirTemplate=/tmp/SophosCentralInstall_XXXXXXX
+++ /usr/bin/mktemp -d /tmp/SophosCentralInstall_XXXXXXX
++ _tmpdir=/tmp/SophosCentralInstall_nLTH6WH
++ '[' 0 = 0 ']'
++ '[' '!' -d /tmp/SophosCentralInstall_nLTH6WH ']'
++ echo /tmp/SophosCentralInstall_nLTH6WH
+ export SOPHOS_TEMP_DIRECTORY=/tmp/SophosCentralInstall_nLTH6WH
+ SOPHOS_TEMP_DIRECTORY=/tmp/SophosCentralInstall_nLTH6WH
+ mkdir -p /tmp/SophosCentralInstall_nLTH6WH
+ CREDENTIALS_FILE_PATH=/tmp/SophosCentralInstall_nLTH6WH/credentials.txt
+ write_args_to_file
+ [[ -z '' ]]
+ args=("$@")
+ ini_file=/tmp/SophosCentralInstall_nLTH6WH/thininstallerArgs.ini
+ [[ '' != 1 ]]
+ pre_install_checks
+ echo -e '\nPerforming pre-installation checks to verify whether SPL can be installed on this machine'

Performing pre-installation checks to verify whether SPL can be installed on this machine
++ id -u
+ [[ 0 -ne 0 ]]
+ verify_system_requirements
++ uname -a
+ [[ Linux publicweb 5.4.0-156-generic #173-Ubuntu SMP Tue Jul 11 07:25:22 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux =~ Linux ]]
++ uname -m
+ [[ x86_64 = \x\8\6\_\6\4 ]]
+ BIN=bin
++ ps -p 1 -o comm=
+ [[ systemd == \s\y\s\t\e\m\d ]]
+ verify_installed_packages
+ required_packages=("bash" "systemctl" "grep" "getent" "groupadd" "useradd" "usermod")
+ for package in "${required_packages[@]}"
++ which bash
+ [[ -z /usr/bin/bash ]]
+ for package in "${required_packages[@]}"
++ which systemctl
+ [[ -z /usr/bin/systemctl ]]
+ for package in "${required_packages[@]}"
++ which grep
+ [[ -z /usr/bin/grep ]]
+ for package in "${required_packages[@]}"
++ which getent
+ [[ -z /usr/bin/getent ]]
+ for package in "${required_packages[@]}"
++ which groupadd
+ [[ -z /usr/sbin/groupadd ]]
+ for package in "${required_packages[@]}"
++ which useradd
+ [[ -z /usr/sbin/useradd ]]
+ for package in "${required_packages[@]}"
++ which usermod
+ [[ -z /usr/sbin/usermod ]]
+ av_packages=("setcap")
+ for package in "${av_packages[@]}"
++ which setcap
+ [[ -z /usr/sbin/setcap ]]
+ compatibility_packages=("curl")
+ for package in "${compatibility_packages[@]}"
++ which curl
+ [[ -z /usr/bin/curl ]]
+ success
++ checkFunctionToStr verify_installed_packages
++ func_name=verify_installed_packages
++ case $func_name in
++ echo -n installedPackagesVerified
+ check_performed=installedPackagesVerified
+ [[ -z '' ]]
+ write_check_result installedPackagesVerified true
+ [[ -z '' ]]
+ key=installedPackagesVerified
+ shift
+ value=true
+ ini_file=/tmp/SophosCentralInstall_nLTH6WH/thininstaller_report.ini
+ grep -q installedPackagesVerified /tmp/SophosCentralInstall_nLTH6WH/thininstaller_report.ini
+ umask 0177
+ echo 'installedPackagesVerified = true'
+ verify_compatible_glibc_version
++ grep 'ldd (.*)'
++ rev
++ ldd --version
++ cut -d ' ' -f 1
++ rev
+ system_libc_version=2.31
++ printf '%s\n' 2.17 2.31
++ sort -V
++ head -n 1
+ lowest_version=2.17
+ [[ 2.17 != \2\.\1\7 ]]
+ success
++ checkFunctionToStr verify_compatible_glibc_version
++ func_name=verify_compatible_glibc_version
++ case $func_name in
++ echo -n glibcVersionVerified
+ check_performed=glibcVersionVerified
+ [[ -z '' ]]
+ write_check_result glibcVersionVerified true
+ [[ -z '' ]]
+ key=glibcVersionVerified
+ shift
+ value=true
+ ini_file=/tmp/SophosCentralInstall_nLTH6WH/thininstaller_report.ini
+ grep -q glibcVersionVerified /tmp/SophosCentralInstall_nLTH6WH/thininstaller_report.ini
+ umask 0177
+ echo 'glibcVersionVerified = true'
++ which getcap
+ [[ -z /usr/sbin/getcap ]]
++ which setcap
+ [[ -z /usr/sbin/setcap ]]
+++ uname -r
++ grep FANOTIFY
++ cat /boot/config-5.4.0-156-generic
+ fanotify_config='CONFIG_FANOTIFY=y
CONFIG_FANOTIFY_ACCESS_PERMISSIONS=y'
+ [[ CONFIG_FANOTIFY=y
CONFIG_FANOTIFY_ACCESS_PERMISSIONS=y =~ CONFIG_FANOTIFY=y ]]
+ [[ CONFIG_FANOTIFY=y
CONFIG_FANOTIFY_ACCESS_PERMISSIONS=y =~ CONFIG_FANOTIFY_ACCESS_PERMISSIONS=y ]]
+ check_free_storage 2048
+ local space=2048
+ local sophos_install=/opt/sophos-spl
+ [[ /opt/sophos-spl = /* ]]
+ local install_path=/opt
+ [[ ! -d /opt ]]
++ df -kP /opt
++ sed -e 1d
++ awk '{print $4}'
+ local free=4128228
++ df -kP /opt
++ awk '{print $6}'
++ sed -e 1d
+ local mountpoint=/
+ local free_mb
+ free_mb=4031
+ [[ 4031 -gt 2048 ]]
+ success
++ checkFunctionToStr check_free_storage
++ func_name=check_free_storage
++ case $func_name in
++ echo -n sufficientDiskSpace
+ check_performed=sufficientDiskSpace
+ [[ -z '' ]]
+ write_check_result sufficientDiskSpace true
+ [[ -z '' ]]
+ key=sufficientDiskSpace
+ shift
+ value=true
+ ini_file=/tmp/SophosCentralInstall_nLTH6WH/thininstaller_report.ini
+ grep -q sufficientDiskSpace /tmp/SophosCentralInstall_nLTH6WH/thininstaller_report.ini
+ umask 0177
+ echo 'sufficientDiskSpace = true'
+ return 0
+ check_total_mem 930000
+ local neededMemKiloBytes=930000
++ grep MemTotal /proc/meminfo
++ awk '{print $2}'
+ local totalMemKiloBytes=6071796
+ '[' 6071796 -gt 930000 ']'
+ success
++ checkFunctionToStr check_total_mem
++ func_name=check_total_mem
++ case $func_name in
++ echo -n sufficientMemory
+ check_performed=sufficientMemory
+ [[ -z '' ]]
+ write_check_result sufficientMemory true
+ [[ -z '' ]]
+ key=sufficientMemory
+ shift
+ value=true
+ ini_file=/tmp/SophosCentralInstall_nLTH6WH/thininstaller_report.ini
+ grep -q sufficientMemory /tmp/SophosCentralInstall_nLTH6WH/thininstaller_report.ini
+ umask 0177
+ echo 'sufficientMemory = true'
+ return 0
+ check_ca_certs
+ [[ -f /etc/ssl/certs/ca-certificates.crt ]]
+ log_debug 'Installation will use system CA path '\''/etc/ssl/certs/ca-certificates.crt'\'''
+ [[ -n '' ]]
+ success
++ checkFunctionToStr check_ca_certs
++ func_name=check_ca_certs
++ case $func_name in
++ echo -n cacertsVerified
+ check_performed=cacertsVerified
+ [[ -z '' ]]
+ write_check_result cacertsVerified true
+ [[ -z '' ]]
+ key=cacertsVerified
+ shift
+ value=true
+ ini_file=/tmp/SophosCentralInstall_nLTH6WH/thininstaller_report.ini
+ grep -q cacertsVerified /tmp/SophosCentralInstall_nLTH6WH/thininstaller_report.ini
+ umask 0177
+ echo 'cacertsVerified = true'
+ success
++ checkFunctionToStr verify_system_requirements
++ func_name=verify_system_requirements
++ case $func_name in
++ echo -n systemRequirementsVerified
+ check_performed=systemRequirementsVerified
+ [[ -z '' ]]
+ write_check_result systemRequirementsVerified true
+ [[ -z '' ]]
+ key=systemRequirementsVerified
+ shift
+ value=true
+ ini_file=/tmp/SophosCentralInstall_nLTH6WH/thininstaller_report.ini
+ grep -q systemRequirementsVerified /tmp/SophosCentralInstall_nLTH6WH/thininstaller_report.ini
+ umask 0177
+ echo 'systemRequirementsVerified = true'
++ sed -n -e '/^URL=/ s/.*\= *//p' ./SophosSetup.sh
+ CENTRAL_URL=https://mcs2-cloudstation-us-west-2.prod.hydra.sophos.com/sophos/management/ep
+ [[ '' != \n\o\n\e ]]
+ [[ -n '' ]]
++ sed -n -e '/^MESSAGE_RELAYS=[^$]/ s/.*\= *//p' ./SophosSetup.sh
+ message_relays=
+ IFS=';'
+ read -ra message_relay_array
+ [[ '' != \n\o\n\e ]]
+ [[ -n '' ]]
++ sed -n -e '/^UPDATE_CACHES=[^$]/ s/.*\= *//p' ./SophosSetup.sh
+ update_caches=
+ IFS=';'
+ read -ra update_cache_array
++ sed -n -e '/^SDDS3_SUS_URL=/ s/.*\= *//p' ./SophosSetup.sh
+ EXTRACTED_SUS_URL=sus.sophosupd.com
+ [[ sus.sophosupd.com != '' ]]
+ [[ sus.sophosupd.com != https://* ]]
+ EXTRACTED_SUS_URL=https://sus.sophosupd.com
++ sed -n -e '/^SDDS3_CONTENT_URLS=[^$]/ s/.*\= *//p' ./SophosSetup.sh
+ cdn_urls='sdds3.sophosupd.com;sdds3.sophosupd.net'
+ IFS=';'
+ read -ra cdn_urls_array
+ for cdn_url in "${cdn_urls_array[@]}"
+ [[ sdds3.sophosupd.com != https://* ]]
+ cdn_url=https://sdds3.sophosupd.com
+ EXTRACTED_CDN_URLS+=("${cdn_url%%,*}")
+ for cdn_url in "${cdn_urls_array[@]}"
+ [[ sdds3.sophosupd.net != https://* ]]
+ cdn_url=https://sdds3.sophosupd.net
+ EXTRACTED_CDN_URLS+=("${cdn_url%%,*}")
+ verify_network_connections '' '' 'https://sdds3.sophosupd.com https://sdds3.sophosupd.net' https://sus.sophosupd.com
+ IFS=' '
+ read -ra MESSAGE_RELAYS
+ IFS=' '
+ read -ra UPDATE_CACHES
+ IFS=' '
+ read -ra cdn_urls_arg
+ sus_url_arg=https://sus.sophosupd.com
+ [[ 0 != 0 ]]
+ local curl_output
+ [[ -n '' ]]
+ [[ -n '' ]]
+ [[ -n '' ]]
+ verify_all_possible_connections_to_central
+ log_info 'Verifying connections to Sophos Central'
+ echo 'INFO: Verifying connections to Sophos Central'
INFO: Verifying connections to Sophos Central
+ verify_connection_to_central
+ local proxy=
+ local curl_output
+ [[ -z '' ]]
++ curl --tlsv1.2 --noproxy '*' -k -is https://mcs2-cloudstation-us-west-2.prod.hydra.sophos.com/sophos/management/ep -m 60 -v
+ curl_output='*   Trying 52.40.202.232:443...
* TCP_NODELAY set
* After 29998ms connect time, move on!
* connect to 52.40.202.232 port 443 failed: Connection timed out
*   Trying 52.42.103.34:443...
* TCP_NODELAY set
* After 14998ms connect time, move on!
* connect to 52.42.103.34 port 443 failed: Connection timed out
*   Trying 34.217.183.67:443...
* TCP_NODELAY set
* After 7463ms connect time, move on!
* connect to 34.217.183.67 port 443 failed: Connection timed out
*   Trying 52.42.123.124:443...
* TCP_NODELAY set
* After 3731ms connect time, move on!
* connect to 52.42.123.124 port 443 failed: Connection timed out
*   Trying 54.149.48.189:443...
* TCP_NODELAY set
* After 1865ms connect time, move on!
* connect to 54.149.48.189 port 443 failed: Connection timed out
*   Trying 54.218.5.98:443...
* TCP_NODELAY set
* After 932ms connect time, move on!
* connect to 54.218.5.98 port 443 failed: Connection timed out
*   Trying 34.214.13.184:443...
* TCP_NODELAY set
* After 465ms connect time, move on!
* connect to 34.214.13.184 port 443 failed: Connection timed out
*   Trying 52.42.22.253:443...
* TCP_NODELAY set
* After 232ms connect time, move on!
* connect to 52.42.22.253 port 443 failed: Connection timed out
* Failed to connect to mcs2-cloudstation-us-west-2.prod.hydra.sophos.com port 443: Connection timed out
* Closing connection 0'
+ curl_exitcode=28
+ [[ 28 == 0 ]]
+ log_warn 'Server cannot connect to Sophos Central directly'
+ COMPATIBILITY_WARNING_FOUND=1
+ echo 'WARN: Server cannot connect to Sophos Central directly'
WARN: Server cannot connect to Sophos Central directly
+ curl_debug '*   Trying 52.40.202.232:443...
* TCP_NODELAY set
* After 29998ms connect time, move on!
* connect to 52.40.202.232 port 443 failed: Connection timed out
*   Trying 52.42.103.34:443...
* TCP_NODELAY set
* After 14998ms connect time, move on!
* connect to 52.42.103.34 port 443 failed: Connection timed out
*   Trying 34.217.183.67:443...
* TCP_NODELAY set
* After 7463ms connect time, move on!
* connect to 34.217.183.67 port 443 failed: Connection timed out
*   Trying 52.42.123.124:443...
* TCP_NODELAY set
* After 3731ms connect time, move on!
* connect to 52.42.123.124 port 443 failed: Connection timed out
*   Trying 54.149.48.189:443...
* TCP_NODELAY set
* After 1865ms connect time, move on!
* connect to 54.149.48.189 port 443 failed: Connection timed out
*   Trying 54.218.5.98:443...
* TCP_NODELAY set
* After 932ms connect time, move on!
* connect to 54.218.5.98 port 443 failed: Connection timed out
*   Trying 34.214.13.184:443...
* TCP_NODELAY set
* After 465ms connect time, move on!
* connect to 34.214.13.184 port 443 failed: Connection timed out
*   Trying 52.42.22.253:443...
* TCP_NODELAY set
* After 232ms connect time, move on!
* connect to 52.42.22.253 port 443 failed: Connection timed out
* Failed to connect to mcs2-cloudstation-us-west-2.prod.hydra.sophos.com port 443: Connection timed out
* Closing connection 0'
+ local curl_output
+ curl_output='*   Trying 52.40.202.232:443...
* TCP_NODELAY set
* After 29998ms connect time, move on!
* connect to 52.40.202.232 port 443 failed: Connection timed out
*   Trying 52.42.103.34:443...
* TCP_NODELAY set
* After 14998ms connect time, move on!
* connect to 52.42.103.34 port 443 failed: Connection timed out
*   Trying 34.217.183.67:443...
* TCP_NODELAY set
* After 7463ms connect time, move on!
* connect to 34.217.183.67 port 443 failed: Connection timed out
*   Trying 52.42.123.124:443...
* TCP_NODELAY set
* After 3731ms connect time, move on!
* connect to 52.42.123.124 port 443 failed: Connection timed out
*   Trying 54.149.48.189:443...
* TCP_NODELAY set
* After 1865ms connect time, move on!
* connect to 54.149.48.189 port 443 failed: Connection timed out
*   Trying 54.218.5.98:443...
* TCP_NODELAY set
* After 932ms connect time, move on!
* connect to 54.218.5.98 port 443 failed: Connection timed out
*   Trying 34.214.13.184:443...
* TCP_NODELAY set
* After 465ms connect time, move on!
* connect to 34.214.13.184 port 443 failed: Connection timed out
*   Trying 52.42.22.253:443...
* TCP_NODELAY set
* After 232ms connect time, move on!
* connect to 52.42.22.253 port 443 failed: Connection timed out
* Failed to connect to mcs2-cloudstation-us-west-2.prod.hydra.sophos.com port 443: Connection timed out
* Closing connection 0'
+ log_debug 'See curl output for more detail:'
+ [[ -n '' ]]
+ log_debug '*   Trying 52.40.202.232:443...
* TCP_NODELAY set
* After 29998ms connect time, move on!
* connect to 52.40.202.232 port 443 failed: Connection timed out
*   Trying 52.42.103.34:443...
* TCP_NODELAY set
* After 14998ms connect time, move on!
* connect to 52.42.103.34 port 443 failed: Connection timed out
*   Trying 34.217.183.67:443...
* TCP_NODELAY set
* After 7463ms connect time, move on!
* connect to 34.217.183.67 port 443 failed: Connection timed out
*   Trying 52.42.123.124:443...
* TCP_NODELAY set
* After 3731ms connect time, move on!
* connect to 52.42.123.124 port 443 failed: Connection timed out
*   Trying 54.149.48.189:443...
* TCP_NODELAY set
* After 1865ms connect time, move on!
* connect to 54.149.48.189 port 443 failed: Connection timed out
*   Trying 54.218.5.98:443...
* TCP_NODELAY set
* After 932ms connect time, move on!
* connect to 54.218.5.98 port 443 failed: Connection timed out
*   Trying 34.214.13.184:443...
* TCP_NODELAY set
* After 465ms connect time, move on!
* connect to 34.214.13.184 port 443 failed: Connection timed out
*   Trying 52.42.22.253:443...
* TCP_NODELAY set
* After 232ms connect time, move on!
* connect to 52.42.22.253 port 443 failed: Connection timed out
* Failed to connect to mcs2-cloudstation-us-west-2.prod.hydra.sophos.com port 443: Connection timed out
* Closing connection 0'
+ [[ -n '' ]]
+ [[ -n '' ]]
+ [[ 0 == 0 ]]
+ log_error 'SPL installation will fail as a connection to Sophos Central could not be established'
+ func_name=verify_all_possible_connections_to_central
+ [[ -n '' ]]
++ checkFunctionToStr verify_all_possible_connections_to_central
++ func_name=verify_all_possible_connections_to_central
++ case $func_name in
++ echo -n centralConnectionVerified
+ check_performed=centralConnectionVerified
+ write_check_result centralConnectionVerified false
+ [[ -z '' ]]
+ key=centralConnectionVerified
+ shift
+ value=false
+ ini_file=/tmp/SophosCentralInstall_nLTH6WH/thininstaller_report.ini
+ grep -q centralConnectionVerified /tmp/SophosCentralInstall_nLTH6WH/thininstaller_report.ini
+ umask 0177
+ echo 'centralConnectionVerified = false'
+ COMPATIBILITY_ERROR_FOUND=1
+ [[ success == \s\u\c\c\e\s\s ]]
+ SUMMARY='SPL installation will fail as a connection to Sophos Central could not be established'
+ echo 'ERROR: SPL installation will fail as a connection to Sophos Central could not be established'
ERROR: SPL installation will fail as a connection to Sophos Central could not be established
+ verify_all_possible_connections_to_sus
+ log_info 'Verifying connections to Sophos Update Service (SUS) server'
+ echo 'INFO: Verifying connections to Sophos Update Service (SUS) server'
INFO: Verifying connections to Sophos Update Service (SUS) server
+ [[ -n '' ]]
+ [[ -n https://sus.sophosupd.com ]]
+ SUS_URL=https://sus.sophosupd.com
+ log_debug 'Using SUS URL from Central'
+ [[ -n '' ]]
+ verify_connection_to_sus
+ local proxy=
+ local curl_output
+ [[ -z '' ]]
++ curl --tlsv1.2 --noproxy '*' -is https://sus.sophosupd.com -m 60 -v
+ curl_output='*   Trying 3.128.22.218:443...
* TCP_NODELAY set
* After 29991ms connect time, move on!
* connect to 3.128.22.218 port 443 failed: Connection timed out
*   Trying 3.23.226.108:443...
* TCP_NODELAY set
* After 14991ms connect time, move on!
* connect to 3.23.226.108 port 443 failed: Connection timed out
*   Trying 3.16.88.241:443...
* TCP_NODELAY set
* After 7494ms connect time, move on!
* connect to 3.16.88.241 port 443 failed: Connection timed out
* Failed to connect to sus.sophosupd.com port 443: Connection timed out
* Closing connection 0'
+ curl_exitcode=28
+ [[ 28 == 0 ]]
+ log_warn 'Server cannot connect to the SUS server (https://sus.sophosupd.com) directly'
+ COMPATIBILITY_WARNING_FOUND=1
+ echo 'WARN: Server cannot connect to the SUS server (https://sus.sophosupd.com) directly'
WARN: Server cannot connect to the SUS server (https://sus.sophosupd.com) directly
+ curl_debug '*   Trying 3.128.22.218:443...
* TCP_NODELAY set
* After 29991ms connect time, move on!
* connect to 3.128.22.218 port 443 failed: Connection timed out
*   Trying 3.23.226.108:443...
* TCP_NODELAY set
* After 14991ms connect time, move on!
* connect to 3.23.226.108 port 443 failed: Connection timed out
*   Trying 3.16.88.241:443...
* TCP_NODELAY set
* After 7494ms connect time, move on!
* connect to 3.16.88.241 port 443 failed: Connection timed out
* Failed to connect to sus.sophosupd.com port 443: Connection timed out
* Closing connection 0'
+ local curl_output
+ curl_output='*   Trying 3.128.22.218:443...
* TCP_NODELAY set
* After 29991ms connect time, move on!
* connect to 3.128.22.218 port 443 failed: Connection timed out
*   Trying 3.23.226.108:443...
* TCP_NODELAY set
* After 14991ms connect time, move on!
* connect to 3.23.226.108 port 443 failed: Connection timed out
*   Trying 3.16.88.241:443...
* TCP_NODELAY set
* After 7494ms connect time, move on!
* connect to 3.16.88.241 port 443 failed: Connection timed out
* Failed to connect to sus.sophosupd.com port 443: Connection timed out
* Closing connection 0'
+ log_debug 'See curl output for more detail:'
+ [[ -n '' ]]
+ log_debug '*   Trying 3.128.22.218:443...
* TCP_NODELAY set
* After 29991ms connect time, move on!
* connect to 3.128.22.218 port 443 failed: Connection timed out
*   Trying 3.23.226.108:443...
* TCP_NODELAY set
* After 14991ms connect time, move on!
* connect to 3.23.226.108 port 443 failed: Connection timed out
*   Trying 3.16.88.241:443...
* TCP_NODELAY set
* After 7494ms connect time, move on!
* connect to 3.16.88.241 port 443 failed: Connection timed out
* Failed to connect to sus.sophosupd.com port 443: Connection timed out
* Closing connection 0'
+ [[ -n '' ]]
+ [[ -n '' ]]
+ [[ 0 == 0 ]]
+ log_error 'SPL installation will fail as a connection to the SUS server could not be established'
+ func_name=verify_all_possible_connections_to_sus
+ [[ -n '' ]]
++ checkFunctionToStr verify_all_possible_connections_to_sus
++ func_name=verify_all_possible_connections_to_sus
++ case $func_name in
++ echo -n susConnectionVerified
+ check_performed=susConnectionVerified
+ write_check_result susConnectionVerified false
+ [[ -z '' ]]
+ key=susConnectionVerified
+ shift
+ value=false
+ ini_file=/tmp/SophosCentralInstall_nLTH6WH/thininstaller_report.ini
+ grep -q susConnectionVerified /tmp/SophosCentralInstall_nLTH6WH/thininstaller_report.ini
+ umask 0177
+ echo 'susConnectionVerified = false'
+ COMPATIBILITY_ERROR_FOUND=1
+ [[ SPL installation will fail as a connection to Sophos Central could not be established == \s\u\c\c\e\s\s ]]
+ echo 'ERROR: SPL installation will fail as a connection to Sophos Central could not be established'
ERROR: SPL installation will fail as a connection to Sophos Central could not be established
+ verify_all_possible_connections_to_cdn
+ log_info 'Verifying connections to the CDN server'
+ echo 'INFO: Verifying connections to the CDN server'
INFO: Verifying connections to the CDN server
+ [[ -n '' ]]
+ [[ 2 != 0 ]]
+ CDN_URLS=("${cdn_urls_arg[@]}")
+ log_debug 'Using CDN URLs from Central'
+ [[ -n '' ]]
+ CDN_URL=
+ for url in "${CDN_URLS[@]}"
+ curl --tlsv1.2 --noproxy '*' -is https://sdds3.sophosupd.com -m 60
+ log_debug 'Server cannot connect to CDN address (https://sdds3.sophosupd.com) directly'
+ [[ -n '' ]]
+ for url in "${CDN_URLS[@]}"
+ curl --tlsv1.2 --noproxy '*' -is https://sdds3.sophosupd.net -m 60
+ log_debug 'Server cannot connect to CDN address (https://sdds3.sophosupd.net) directly'
+ [[ -n '' ]]
+ [[ -z '' ]]
+ [[ -z '' ]]
+ [[ '' == 1 ]]
+ log_error 'SPL installation will fail as a connection to a CDN server could not be established' verify_connection_to_cdn
+ func_name=verify_all_possible_connections_to_cdn
+ [[ -n verify_connection_to_cdn ]]
+ func_name=verify_connection_to_cdn
++ checkFunctionToStr verify_connection_to_cdn
++ func_name=verify_connection_to_cdn
++ case $func_name in
+ check_performed=
+ write_check_result false
+ [[ -z '' ]]
+ key=false
+ shift
+ value=
+ ini_file=/tmp/SophosCentralInstall_nLTH6WH/thininstaller_report.ini
+ grep -q false /tmp/SophosCentralInstall_nLTH6WH/thininstaller_report.ini
+ COMPATIBILITY_ERROR_FOUND=1
+ [[ SPL installation will fail as a connection to Sophos Central could not be established == \s\u\c\c\e\s\s ]]
+ echo 'ERROR: SPL installation will fail as a connection to Sophos Central could not be established'
ERROR: SPL installation will fail as a connection to Sophos Central could not be established
+ [[ -n '' ]]
+ [[ 0 == 0 ]]
+ [[ '' == 0 ]]
+ success
++ checkFunctionToStr verify_all_possible_connections_to_cdn
++ func_name=verify_all_possible_connections_to_cdn
++ case $func_name in
++ echo -n cdnConnectionVerified
+ check_performed=cdnConnectionVerified
+ [[ -z 1 ]]
+ [[ -n 1 ]]
+ failure 33 'SPL cannot be installed on this system, the pre-installation checks found some critical issues. Please review the logs and address the issues before attempting to reinstall'
+ func_name=pre_install_checks
+ [[ -n '' ]]
++ checkFunctionToStr pre_install_checks
++ func_name=pre_install_checks
++ case $func_name in
++ echo -n preInstallChecksPassed
+ check_performed=preInstallChecksPassed
+ write_check_result preInstallChecksPassed false
+ [[ -z '' ]]
+ key=preInstallChecksPassed
+ shift
+ value=false
+ ini_file=/tmp/SophosCentralInstall_nLTH6WH/thininstaller_report.ini
+ grep -q preInstallChecksPassed /tmp/SophosCentralInstall_nLTH6WH/thininstaller_report.ini
+ umask 0177
+ echo 'preInstallChecksPassed = false'
+ [[ SPL installation will fail as a connection to Sophos Central could not be established != \s\u\c\c\e\s\s ]]
+ write_check_result summary 'SPL installation will fail as a connection to Sophos Central could not be established'
+ [[ -z '' ]]
+ key=summary
+ shift
+ value='SPL installation will fail as a connection to Sophos Central could not be established'
+ ini_file=/tmp/SophosCentralInstall_nLTH6WH/thininstaller_report.ini
+ grep -q summary /tmp/SophosCentralInstall_nLTH6WH/thininstaller_report.ini
+ umask 0177
+ echo 'summary = SPL installation will fail as a connection to Sophos Central could not be established'
+ code=33
+ echo 'SPL cannot be installed on this system, the pre-installation checks found some critical issues. Please review the logs and address the issues before attempting to reinstall'
SPL cannot be installed on this system, the pre-installation checks found some critical issues. Please review the logs and address the issues before attempting to reinstall
+ [[ -s /logs/base/suldownloader.log ]]
+ [[ -n '' ]]
+ [[ 0 == 1 ]]
+ echo 'Please see https://support.sophos.com/support/s/article/KB-000041952 for troubleshooting help'
Please see https://support.sophos.com/support/s/article/KB-000041952 for troubleshooting help
+ cleanup_and_exit 33
+ code=33
+ [[ -n bin ]]
+ [[ -x bin/telemetry ]]
+ [[ 33 -eq 0 ]]
+ exit 33