Hi everybody,
I have a question. Is there any difference uninstalling Sophos Endpoint via Sophos ZAP vs uninstalling via control panel > Programs and features. Which is the recommended way?
Thanks.
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Hi everybody,
I have a question. Is there any difference uninstalling Sophos Endpoint via Sophos ZAP vs uninstalling via control panel > Programs and features. Which is the recommended way?
Thanks.
Hi Luis,
Thanks for reaching out to the Sophos Community Forum.
Sophos Zap is intended to be used as a troubleshooting tool. Generally, uninstalling using the Programs and Features control panel menu will be sufficient.
If you are experiencing issues with updating or installation where Sophos was already present on a device, running Sophos Zap will ensure any remnants of previous installations are removed so that a clean install can take place.
Hi Luis,
Thanks for reaching out to the Sophos Community Forum.
Sophos Zap is intended to be used as a troubleshooting tool. Generally, uninstalling using the Programs and Features control panel menu will be sufficient.
If you are experiencing issues with updating or installation where Sophos was already present on a device, running Sophos Zap will ensure any remnants of previous installations are removed so that a clean install can take place.