Can not install sophos cloud client on Windows server

2024-02-19T14:30:43.7770501Z INFO : Running C:\\Users\\ADMINI~1\\AppData\\Local\\Temp\\2\\SophosSetup-1839998792\\Setup.exe
2024-02-19T14:30:43.7770501Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:30:43.7770501Z INFO : Stage 1 command-line options:
2024-02-19T14:30:43.7770501Z INFO : ---
2024-02-19T14:30:43.7770501Z INFO : Quiet mode on: 0
2024-02-19T14:30:43.7770501Z INFO : Bypass ownership check: 0
2024-02-19T14:30:43.7770501Z INFO : Bypass ACS check: 0
2024-02-19T14:30:43.7770501Z INFO : Automatic Proxy detection disabled: 0
2024-02-19T14:30:43.7770501Z INFO : No feedback mode on: 0
2024-02-19T14:30:43.7770501Z INFO : Dump feedback enabled: 0
2024-02-19T14:30:43.7770501Z INFO : Bypass competitor removal: 0
2024-02-19T14:30:43.7770501Z INFO : Using CRT catalog file path: --
2024-02-19T14:30:43.7770501Z INFO : Only register endpoint with Central: 0
2024-02-19T14:30:43.7770501Z INFO : Log messages between endpoint and Central: 0
2024-02-19T14:30:43.7770501Z INFO : Log command-line passed to executables: 0
2024-02-19T14:30:43.7770501Z INFO : Using custom server that hosts the installer stage2 filename: --
2024-02-19T14:30:43.7770501Z INFO : Using cloud group: --
2024-02-19T14:30:43.7770501Z INFO : Overriding computer name: --
2024-02-19T14:30:43.7770501Z INFO : Overriding computer description: --
2024-02-19T14:30:43.7770501Z INFO : Overriding domain name: --
2024-02-19T14:30:43.7770501Z INFO : Language will be set to: --
2024-02-19T14:30:43.7770501Z INFO : Using message relays: --
2024-02-19T14:30:43.7770501Z INFO : Proxy address: --
2024-02-19T14:30:43.7770501Z INFO : Proxy user name: --
2024-02-19T14:30:43.7770501Z INFO : Using custom customer token: --
2024-02-19T14:30:43.7770501Z INFO : Using specified products: --
2024-02-19T14:30:43.7770501Z INFO : Using certificates from the program data folder: 0
2024-02-19T14:30:43.7770501Z INFO : Setting non-persistent image: 0
2024-02-19T14:30:43.7770501Z INFO : Setting gold image: 0
2024-02-19T14:30:43.7770501Z INFO : MCS registration timeout for golden image: --
2024-02-19T14:30:43.7770501Z INFO : Using custom customer ID: --
2024-02-19T14:30:43.7770501Z INFO : Using specified user ID: --
2024-02-19T14:30:43.7770501Z INFO : Using local install source: --
2024-02-19T14:30:43.7770501Z INFO : Invoked as part of SEC migration: 0
2024-02-19T14:30:43.7770501Z INFO : ---
2024-02-19T14:30:43.7926812Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:30:43.7926812Z INFO : Detected architecture: 2
2024-02-19T14:30:43.7926812Z INFO : Using x86 program files for stage 2
2024-02-19T14:30:43.7926812Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:30:43.7926812Z INFO : Target path: C:\\Program Files (x86)\\Sophos\\CloudInstaller
2024-02-19T14:30:43.8708061Z INFO : About to delete: C:\\Program Files (x86)\\Sophos\\CloudInstaller
2024-02-19T14:30:43.8708061Z INFO : Folder not present, nothing to delete
2024-02-19T14:30:43.8708061Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:30:43.8708061Z INFO : Running on x64, requesting x86 Stage2
2024-02-19T14:30:43.8708061Z INFO : Sending HTTP 'POST' request to: api/download/stage2-details/7edd7766-0269-4a56-abf6-ed4926ec7589
2024-02-19T14:30:43.8708061Z INFO : Did not discover an URL for a PAC file
2024-02-19T14:30:43.8708061Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2024-02-19T14:30:43.8708061Z INFO : Set security protocol: 00000800
2024-02-19T14:30:43.8708061Z INFO : Opening connection to dzr-api-amzn-us-west-2-fa88.api-upe.p.hmr.sophos.com
2024-02-19T14:30:43.8864270Z INFO : Request content size: 30
2024-02-19T14:30:44.8864357Z INFO : Sending request
2024-02-19T14:30:44.8864357Z INFO : Request sent
2024-02-19T14:30:45.1676863Z INFO : Sending request
2024-02-19T14:30:45.1676863Z INFO : Request sent
2024-02-19T14:30:45.1676863Z INFO : Response status code: 200
2024-02-19T14:30:45.1676863Z INFO : Response data size: 303
2024-02-19T14:30:45.1676863Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2024-02-19T14:30:45.1676863Z INFO : Parsing message received for Stage 2 filename: '{"downloads_server":"downloads.sophos.com","telemetry_server":"t1.sophosupd.com","diagnostics_server":"installer1.sophosupd.com","stage2_filename":"stage2-1.19.68.0-6f07e43ad67c5cb69a55bac88932a503df3e4236aa86350e9558f5bf428a8882.tar.gz","mcs_server":"mcs2-cloudstation-us-west-2.prod.hydra.sophos.com"}'
2024-02-19T14:30:45.1676863Z INFO : Sending HTTP 'GET' request to: full/central/windows/business/installer/stage2-1.19.68.0-6f07e43ad67c5cb69a55bac88932a503df3e4236aa86350e9558f5bf428a8882.tar.gz
2024-02-19T14:30:45.1676863Z INFO : Did not discover an URL for a PAC file
2024-02-19T14:30:45.1676863Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2024-02-19T14:30:45.1676863Z INFO : Set security protocol: 00000800
2024-02-19T14:30:45.1676863Z INFO : Opening connection to downloads.sophos.com
2024-02-19T14:30:45.1676863Z INFO : Request content size: 0
2024-02-19T14:30:45.9017494Z INFO : Sending request
2024-02-19T14:30:45.9017494Z INFO : Request sent
2024-02-19T14:30:52.3318626Z INFO : Response status code: 200
2024-02-19T14:30:52.3318626Z INFO : Response data size: 3858959
2024-02-19T14:30:52.3318626Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2024-02-19T14:30:52.3474831Z INFO : Extracting files:
2024-02-19T14:30:52.3474831Z INFO : integrity.dat
2024-02-19T14:30:52.3474831Z INFO : manifest.dat
2024-02-19T14:30:52.3631134Z INFO : scf.dat
2024-02-19T14:30:52.3631134Z INFO : SDDS3.dll
2024-02-19T14:30:52.4568639Z INFO : sof.dat
2024-02-19T14:30:52.4724886Z INFO : SophosACSenabledTest.exe
2024-02-19T14:30:52.5193641Z INFO : SophosSetup_Stage2.exe
2024-02-19T14:30:52.8006218Z INFO : su-setup32.exe
2024-02-19T14:30:52.9568674Z INFO : su-setup64.exe
2024-02-19T14:30:53.0350042Z INFO : SUL.dll
2024-02-19T14:30:53.1599875Z INFO : Management Certs/sophosca1.crl
2024-02-19T14:30:53.1599875Z INFO : Management Certs/sophosca1.crt
2024-02-19T14:30:53.1599875Z INFO : Management Certs/sophosca2.crl
2024-02-19T14:30:53.1756121Z INFO : Management Certs/sophosca2.crt
2024-02-19T14:30:53.1756121Z INFO : Management Certs/sophosca3.crl
2024-02-19T14:30:53.1912381Z INFO : Management Certs/sophosca3.crt
2024-02-19T14:30:53.1912381Z INFO : Management Certs/sophosca4.crl
2024-02-19T14:30:53.1912381Z INFO : Management Certs/sophosca4.crt
2024-02-19T14:30:53.2068585Z INFO : ManifestCerts/rootca.crl
2024-02-19T14:30:53.2068585Z INFO : ManifestCerts/rootca.crt
2024-02-19T14:30:53.2224906Z INFO : ManifestCerts/rootca384.crl
2024-02-19T14:30:53.2224906Z INFO : ManifestCerts/rootca384.crt
2024-02-19T14:30:53.2381138Z INFO : Checking manifest:C:\\Program Files (x86)\\Sophos\\CloudInstaller\\extract_cache\\manifest.dat
2024-02-19T14:30:53.3474963Z INFO : Running setup.
2024-02-19T14:30:53.6131109Z INFO : Stage 2 command-line options:
2024-02-19T14:30:53.6131109Z INFO : ---
2024-02-19T14:30:53.6131109Z INFO : Parent PID: 940
2024-02-19T14:30:53.6131109Z INFO : MCS server: mcs2-cloudstation-us-west-2.prod.hydra.sophos.com
2024-02-19T14:30:53.6131109Z INFO : Telemetry server: t1.sophosupd.com
2024-02-19T14:30:53.6131109Z INFO : Diagnostics server: installer1.sophosupd.com
2024-02-19T14:30:53.6131109Z INFO : Message relays: --
2024-02-19T14:30:53.6131109Z INFO : Suppressing feedback: 0
2024-02-19T14:30:53.6131109Z INFO : Dump feedback to disk: 0
2024-02-19T14:30:53.6131109Z INFO : Setting non-persistent image: 0
2024-02-19T14:30:53.6131109Z INFO : Setting gold image: 0
2024-02-19T14:30:53.6131109Z INFO : MCS registration timeout for golden image: --
2024-02-19T14:30:53.6131109Z INFO : Register only: 0
2024-02-19T14:30:53.6131109Z INFO : Trail logging: 0
2024-02-19T14:30:53.6131109Z INFO : Command-line logging: 0
2024-02-19T14:30:53.6131109Z INFO : Bypassing competitor removal: 0
2024-02-19T14:30:53.6131109Z INFO : CRT catalog: --
2024-02-19T14:30:53.6131109Z INFO : Language: --
2024-02-19T14:30:53.6131109Z INFO : Log files: C:\\ProgramData\\Sophos\\CloudInstaller\\Logs\\SophosCloudInstaller_20240219_143043.log
2024-02-19T14:30:53.6131109Z INFO : Group: --
2024-02-19T14:30:53.6131109Z INFO : Quiet: 0
2024-02-19T14:30:53.6131109Z INFO : Bypass ownership check: 0
2024-02-19T14:30:53.6287327Z INFO : Bypass ACS check: 0
2024-02-19T14:30:53.6287327Z INFO : Virtual appliance: 0
2024-02-19T14:30:53.6287327Z INFO : Proxy address: --
2024-02-19T14:30:53.6287327Z INFO : Proxy user: --
2024-02-19T14:30:53.6287327Z INFO : Overriding computer name: --
2024-02-19T14:30:53.6287327Z INFO : Overriding computer description: --
2024-02-19T14:30:53.6287327Z INFO : Overriding domain: --
2024-02-19T14:30:53.6287327Z INFO : Disable proxy detection: 0
2024-02-19T14:30:53.6287327Z INFO : Customer Token Specified: 7edd7766-0269-4a56-abf6-ed4926ec7589
2024-02-19T14:30:53.6287327Z INFO : Products: all
2024-02-19T14:30:53.6287327Z INFO : Pipe write handle: 1708
2024-02-19T14:30:53.6287327Z INFO : MCS Certificates Folder: 0
2024-02-19T14:30:53.6287327Z INFO : MCS Customer Id: 6010650e-889a-d40c-7a94-5ae59582f6e3
2024-02-19T14:30:53.6287327Z INFO : User Id: --
2024-02-19T14:30:53.6287327Z INFO : Local install source: --
2024-02-19T14:30:53.6287327Z INFO : Partner Id: --
2024-02-19T14:30:53.6287327Z INFO : Customer Estate Id: --
2024-02-19T14:30:53.6287327Z INFO : Invoked as part of SEC migration: 0
2024-02-19T14:30:53.6287327Z INFO : ---
2024-02-19T14:30:53.6287327Z INFO : User name: Administrator
2024-02-19T14:30:53.6287327Z INFO : GetUserNameEx/NameDnsDomain: The user name is not available in the specified format. Assuming non-Domain computer.
2024-02-19T14:30:54.2381091Z INFO : User profile loaded
2024-02-19T14:30:54.2381091Z INFO : Model::messageRelays value changed to be size: 0
2024-02-19T14:30:54.2381091Z INFO : Model::group value changed to:
2024-02-19T14:30:54.2381091Z INFO : Model::parentPid value changed to: 940
2024-02-19T14:30:54.2381091Z INFO : Model::products changed to: all
2024-02-19T14:30:54.2381091Z INFO : Model::customer token value changed to: 7edd7766-0269-4a56-abf6-ed4926ec7589
2024-02-19T14:30:54.2381091Z INFO : MCS Crts: C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca1.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca2.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca3.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca4.crt
2024-02-19T14:30:54.2381091Z INFO : MCS CRLs: C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca1.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca2.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca3.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca4.crl
2024-02-19T14:30:54.2381091Z INFO : Model:: MCS customer id value changed to: 6010650e-889a-d40c-7a94-5ae59582f6e3
2024-02-19T14:30:54.2381091Z INFO : Sophos Endpoint Defense is not installed
2024-02-19T14:30:54.2381091Z INFO : Not tamper-protected by SED
2024-02-19T14:30:54.2381091Z INFO : detectedMsiInstalledMcs.installed: 0
2024-02-19T14:30:54.2381091Z INFO : Not migrating from SEC endpoint.
2024-02-19T14:30:54.2381091Z INFO : Beginning command definition.
2024-02-19T14:30:54.2381091Z INFO : Adding command to remove Sophos 'Image File Execution Options' keys.
2024-02-19T14:30:54.2381091Z INFO : Adding command to wait for SAU update to complete.
2024-02-19T14:30:54.2381091Z INFO : Adding competitor detection command.
2024-02-19T14:30:54.2381091Z INFO : Adding command to register with Sophos cloud.
2024-02-19T14:30:54.2381091Z INFO : Adding command to download product suite.
2024-02-19T14:30:54.2381091Z INFO : Adding command to uninstall existing products.
2024-02-19T14:30:54.2381091Z INFO : Trying to get uninstall path for: '{FA203C29-393F-4247-A69D-6C93E6D685EB}'
2024-02-19T14:30:54.2381091Z INFO : Key 'SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall\\{FA203C29-393F-4247-A69D-6C93E6D685EB}' does not exist.
2024-02-19T14:30:54.2381091Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:30:54.2381091Z INFO : Trying to get uninstall path for: '{FA203C29-393F-4247-A69D-6C93E6D685EB}'
2024-02-19T14:30:54.2381091Z INFO : Key 'SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall\\{FA203C29-393F-4247-A69D-6C93E6D685EB}' does not exist in redirection hive.
2024-02-19T14:30:54.2381091Z INFO : Adding command to uninstall Sophos AutoUpdate MSI
2024-02-19T14:30:54.2381091Z INFO : Adding command to remove existing installation of Sophos AutoUpdate
2024-02-19T14:30:54.2381091Z INFO : Adding command to allow tamper protected reinstalls.
2024-02-19T14:30:54.2381091Z INFO : Adding commands to uninstall remaining existing products.
2024-02-19T14:30:54.2381091Z INFO : Adding command to remove existing installation of Sophos System Protection
2024-02-19T14:30:54.2381091Z INFO : Adding command to remove existing installation of Sophos Heartbeat
2024-02-19T14:30:54.2381091Z INFO : Adding command to remove existing installation of Sophos Network Access Control
2024-02-19T14:30:54.2381091Z INFO : Adding command to remove existing installation of Sophos Client Firewall
2024-02-19T14:30:54.2537342Z INFO : Adding command to remove existing installation of Sophos Patch
2024-02-19T14:30:54.2537342Z INFO : Adding command to remove existing installation of Sophos Clean
2024-02-19T14:30:54.2537342Z INFO : Adding command to uninstall orphaned products.
2024-02-19T14:30:54.2537342Z INFO : Adding command to prepare for installation.
2024-02-19T14:30:54.2537342Z INFO : Adding command to install Sophos agent.
2024-02-19T14:30:54.2537342Z INFO : Command definition complete.
2024-02-19T14:30:54.2537342Z INFO : Stage 1 version:1.19.68.0
2024-02-19T14:30:54.2537342Z INFO : Stage 2 version:1.19.68.0
2024-02-19T14:30:54.2537342Z INFO : OS version: 10.0.14393.
2024-02-19T14:30:54.2537342Z INFO : Service pack: 0.0.
2024-02-19T14:30:54.2537342Z INFO : System Language: 1033.
2024-02-19T14:30:54.2537342Z INFO : User Language: 1033.
2024-02-19T14:30:54.2537342Z INFO : 64 bit: yes.
2024-02-19T14:30:54.2537342Z INFO : FindMainWindow: pid=940
2024-02-19T14:30:54.2537342Z INFO : Window is main control window of process
2024-02-19T14:30:54.2537342Z INFO : ::EnumWindows stopped early; window found
2024-02-19T14:30:54.2537342Z INFO : _bestHandle=00040302
2024-02-19T14:30:54.5193590Z INFO : Running System Property Check: VerifyTrust ...
2024-02-19T14:30:54.5662347Z INFO : System Property Check: VerifyTrust - PASSED
2024-02-19T14:30:54.6397436Z INFO : Running System Property Check: RequiredPrivilegesHeld ...
2024-02-19T14:30:54.6397436Z INFO : All required privileges could be enabled
2024-02-19T14:30:54.6397436Z INFO : System Property Check: RequiredPrivilegesHeld - PASSED
2024-02-19T14:30:54.7022672Z INFO : Running System Property Check: TrustedHmpaFolder ...
2024-02-19T14:30:54.7022672Z INFO : HMPA folder is trusted
2024-02-19T14:30:54.7022672Z INFO : System Property Check: TrustedHmpaFolder - PASSED
2024-02-19T14:30:54.7647605Z INFO : Running System Property Check: HostnameLength ...
2024-02-19T14:30:54.7647605Z INFO : Initialized Winsock subsystem
2024-02-19T14:30:54.7647605Z INFO : Valid hostname length
2024-02-19T14:30:54.7647605Z INFO : System Property Check: HostnameLength - PASSED
2024-02-19T14:30:54.8272617Z INFO : Running System Property Check: GroupNameLength ...
2024-02-19T14:30:54.8272617Z INFO : System Property Check: GroupNameLength - PASSED
2024-02-19T14:30:54.8897690Z INFO : Running System Property Check: JunctionPointsCheck ...
2024-02-19T14:30:54.8897690Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:30:54.8897690Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:30:54.8897690Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:30:54.8897690Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:30:54.8897690Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:30:54.8897690Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:30:54.8897690Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:30:54.8897690Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:30:54.8897690Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:30:54.8897690Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:30:54.8897690Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:30:54.8897690Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:30:54.8897690Z INFO : Scanned 72 Sophos paths for junction points
2024-02-19T14:30:54.8897690Z INFO : System Property Check: JunctionPointsCheck - PASSED
2024-02-19T14:30:54.9522745Z INFO : Running System Property Check: PendingReboots ...
2024-02-19T14:30:54.9522745Z INFO : System Property Check: PendingReboots - PASSED
2024-02-19T14:30:55.0147985Z INFO : Running System Property Check: PrimaryDriveSpace ...
2024-02-19T14:30:55.0147985Z INFO : Enough space: 67724 Mb
2024-02-19T14:30:55.0147985Z INFO : System Property Check: PrimaryDriveSpace - PASSED
2024-02-19T14:30:55.0772689Z INFO : Running System Property Check: MsXml ...
2024-02-19T14:30:55.0928857Z INFO : System Property Check: MsXml - PASSED
2024-02-19T14:30:55.1534562Z INFO : Running System Property Check: NotFirewall ...
2024-02-19T14:30:55.1534562Z INFO : System Property Check: NotFirewall - PASSED
2024-02-19T14:30:55.2159546Z INFO : Running System Property Check: NotHitmanProAlertIncompatible ...
2024-02-19T14:30:55.2159546Z INFO : No HitmanPro.Alert Installed
2024-02-19T14:30:55.2159546Z INFO : System Property Check: NotHitmanProAlertIncompatible - PASSED
2024-02-19T14:30:55.2784641Z INFO : Running System Property Check: NotInvincea ...
2024-02-19T14:30:55.2784641Z INFO : System Property Check: NotInvincea - PASSED
2024-02-19T14:30:55.3409498Z INFO : Running System Property Check: NotMessageRelay ...
2024-02-19T14:30:55.3409498Z INFO : RMS is not installed on the endpoint
2024-02-19T14:30:55.3409498Z INFO : System Property Check: NotMessageRelay - PASSED
2024-02-19T14:30:55.4034538Z INFO : Running System Property Check: NotNac ...
2024-02-19T14:30:55.4034538Z INFO : System Property Check: NotNac - PASSED
2024-02-19T14:30:55.4659624Z INFO : Running System Property Check: NotPatch ...
2024-02-19T14:30:55.4659624Z INFO : System Property Check: NotPatch - PASSED
2024-02-19T14:30:55.5284518Z INFO : Running System Property Check: NotPureMessageDomino ...
2024-02-19T14:30:55.5284518Z INFO : System Property Check: NotPureMessageDomino - PASSED
2024-02-19T14:30:55.5909814Z INFO : Running System Property Check: NotPureMessageExchangeWithAntiSpam ...
2024-02-19T14:30:55.5909814Z INFO : System Property Check: NotPureMessageExchangeWithAntiSpam - PASSED
2024-02-19T14:30:55.6534639Z INFO : Running System Property Check: NotSharePoint ...
2024-02-19T14:30:55.6534639Z INFO : System Property Check: NotSharePoint - PASSED
2024-02-19T14:30:55.7159581Z INFO : Running System Property Check: NotSecServer ...
2024-02-19T14:30:55.7159581Z INFO : System Property Check: NotSecServer - PASSED
2024-02-19T14:30:55.7784587Z INFO : Running System Property Check: NotSum ...
2024-02-19T14:30:55.7784587Z INFO : System Property Check: NotSum - PASSED
2024-02-19T14:30:55.8409533Z INFO : Running System Property Check: NotBlockedByTamperProtection ...
2024-02-19T14:30:55.8409533Z INFO : Not tamper protected
2024-02-19T14:30:55.8409533Z INFO : System Property Check: NotBlockedByTamperProtection - PASSED
2024-02-19T14:30:55.9034535Z INFO : Running System Property Check: RAMSize ...
2024-02-19T14:30:55.9034535Z INFO : System Property Check: RAMSize - PASSED
2024-02-19T14:30:55.9659612Z INFO : Running System Property Check: CpuCoreCount ...
2024-02-19T14:30:55.9659612Z INFO : Logical processor core count: 4
2024-02-19T14:30:55.9659612Z INFO : System Property Check: CpuCoreCount - PASSED
2024-02-19T14:30:56.0284796Z INFO : Running System Property Check: SupportedArchitecture ...
2024-02-19T14:30:56.0284796Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:30:56.0284796Z INFO : Unable to detect architecture
2024-02-19T14:30:56.0284796Z INFO : System Property Check: SupportedArchitecture - PASSED
2024-02-19T14:30:56.0909570Z INFO : Running System Property Check: SupportedOS ...
2024-02-19T14:30:56.0909570Z INFO : Running on server.
2024-02-19T14:30:56.0909570Z INFO : System Property Check: SupportedOS - PASSED
2024-02-19T14:30:56.1534550Z INFO : Running System Property Check: SupportedPatches ...
2024-02-19T14:30:56.1534550Z INFO : System Property Check: SupportedPatches - PASSED
2024-02-19T14:30:56.2159506Z INFO : Running System Property Check: AzureCodeSigning ...
2024-02-19T14:30:56.2159506Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:30:56.2472124Z INFO : ACS supported
2024-02-19T14:30:56.2472124Z INFO : System Property Check: AzureCodeSigning - PASSED
2024-02-19T14:30:56.3253341Z INFO : Running System Property Check: DotNetFramework ...
2024-02-19T14:30:56.3253341Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:30:56.3253341Z INFO : Supported .NET version is present
2024-02-19T14:30:56.3253341Z INFO : System Property Check: DotNetFramework - PASSED
2024-02-19T14:30:56.3878292Z INFO : Running System Property Check: ValidTempDirectory ...
2024-02-19T14:30:56.3878292Z INFO : Temp folder exists.
2024-02-19T14:30:56.3878292Z INFO : System Property Check: ValidTempDirectory - PASSED
2024-02-19T14:30:56.4503281Z INFO : Running System Property Check: ValidLocalInstallSourceDirectory ...
2024-02-19T14:30:56.4503281Z INFO : No local install source folder to validate.
2024-02-19T14:30:56.4503281Z INFO : System Property Check: ValidLocalInstallSourceDirectory - PASSED
2024-02-19T14:30:56.5128261Z INFO : Running System Property Check: ValidServer ...
2024-02-19T14:30:56.5128261Z INFO : System Property Check: ValidServer - PASSED
2024-02-19T14:30:56.5753240Z INFO : Running System Property Check: ValidDeploymentInfo ...
2024-02-19T14:30:56.5753240Z INFO : Current Time: 2024-02-19T14:30:56.575000
2024-02-19T14:30:56.5753240Z INFO : This computer is part of the domain TRUSTFUNDPEN
2024-02-19T14:30:56.5753240Z INFO : Domain Name: TRUSTFUNDPEN
2024-02-19T14:30:56.5753240Z INFO : Computer Name: SOPHOS-TEST-SVR
2024-02-19T14:30:56.5753240Z INFO : Computer Description is not available.
2024-02-19T14:30:56.5753240Z INFO : Operating system friendly name: Windows Server 2016 Standard
2024-02-19T14:30:56.5753240Z INFO : Operating system for status: WIN10SERVER
2024-02-19T14:30:56.5753240Z INFO : ProductType: 7
2024-02-19T14:30:56.5753240Z INFO : Session user: SOPHOS-TEST-SVR\\Administrator
2024-02-19T14:30:56.5753240Z INFO : Last logged on user: SOPHOS-TEST-SVR\\Administrator
2024-02-19T14:30:56.5753240Z INFO : User principal name:
2024-02-19T14:30:56.5753240Z INFO : Fully Qualified Domain Name: SOPHOS-TEST-SVR.Trustfundpensions.net
2024-02-19T14:30:56.5753240Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:30:56.5753240Z INFO : Processor architecture: x64
2024-02-19T14:30:56.5753240Z INFO : OS Major Version: 10 and OS Minor Version: 0
2024-02-19T14:30:56.5753240Z INFO : Friendly OS Name: WIN10SERVER
2024-02-19T14:30:56.5753240Z INFO : Is server?: 1
2024-02-19T14:30:56.6221969Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/deployment-info/3
2024-02-19T14:30:56.6378262Z INFO : Did not discover an URL for a PAC file
2024-02-19T14:30:56.6378262Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2024-02-19T14:30:56.6378262Z INFO : Set security protocol: 00000800
2024-02-19T14:30:56.6378262Z INFO : Opening connection to mcs2-cloudstation-us-west-2.prod.hydra.sophos.com
2024-02-19T14:30:56.6378262Z INFO : Sending request for connection confirmation through potential proxy
2024-02-19T14:30:56.6378262Z INFO : Request content size: 0
2024-02-19T14:30:57.4865334Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2024-02-19T14:30:57.4865334Z INFO : Subject certificate failed validation against root CA: SophosCA1
2024-02-19T14:30:57.4865334Z INFO : Subject certificate failed validation against root CA: SophosCA2
2024-02-19T14:30:57.4865334Z INFO : Certificate check succeeded
2024-02-19T14:30:57.4865334Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2024-02-19T14:30:57.7677866Z INFO : Response status code: 200
2024-02-19T14:30:57.7677866Z INFO : Response data size: 168
2024-02-19T14:30:57.7677866Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2024-02-19T14:30:57.7677866Z INFO : Request content size: 1420
2024-02-19T14:30:57.7677866Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2024-02-19T14:30:57.7677866Z INFO : Subject certificate failed validation against root CA: SophosCA1
2024-02-19T14:30:57.7677866Z INFO : Subject certificate failed validation against root CA: SophosCA2
2024-02-19T14:30:57.7677866Z INFO : Certificate check succeeded
2024-02-19T14:30:57.7677866Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2024-02-19T14:30:58.0490292Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2024-02-19T14:30:58.0490292Z INFO : Subject certificate failed validation against root CA: SophosCA1
2024-02-19T14:30:58.0490292Z INFO : Subject certificate failed validation against root CA: SophosCA2
2024-02-19T14:30:58.0646497Z INFO : Certificate check succeeded
2024-02-19T14:30:58.0646497Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2024-02-19T14:30:58.0646497Z INFO : Response status code: 200
2024-02-19T14:30:58.0646497Z INFO : Response data size: 220
2024-02-19T14:30:58.0646497Z INFO : Parsing message received for deployment token: {"registrationToken":"bef7570794a905195904162de95743f1401857b6bd5a1b48b188635549710dcb","dciFileName":"afccfe648cfffe7c695e2fae258c7792","products":[{"product":"SERVER_INTERCEPT_ADVANCED","supported":true,"reasons":[]}]}
2024-02-19T14:30:58.0646497Z INFO : Model::token value changed to: bef7570794a905195904162de95743f1401857b6bd5a1b48b188635549710dcb
2024-02-19T14:30:58.0646497Z INFO : Licenses available: SERVER_INTERCEPT_ADVANCED
2024-02-19T14:30:58.2521689Z INFO : Running System Property Check: InstallationInProgress ...
2024-02-19T14:30:58.2521689Z INFO : System Property Check: InstallationInProgress - PASSED
2024-02-19T14:30:58.3146589Z INFO : Running System Property Check: SafeGuardEncryption ...
2024-02-19T14:30:58.3146589Z INFO : Entered installedProductCode, upgradeCode={BA2F47D3-1C17-40E7-8DE7-1CD733442B6C}
2024-02-19T14:30:58.3146589Z INFO : Product is not installed
2024-02-19T14:30:58.3146589Z INFO : licensesContainFeature(DEVICE_ENCRYPTION): false
2024-02-19T14:30:58.3146589Z INFO : System Property Check: SafeGuardEncryption - PASSED
2024-02-19T14:31:05.2877935Z INFO : Starting installation process.
2024-02-19T14:31:05.2877935Z INFO : About to execute command: CleanSophosIfeoKeysCommand
2024-02-19T14:31:05.2877935Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:31:05.2877935Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:31:05.2877935Z INFO : Command 'CleanSophosIfeoKeysCommand' completed with success with reboot code '0' and error message ''.
2024-02-19T14:31:05.2877935Z INFO : About to execute command: WaitForSauUpdateCommand
2024-02-19T14:31:05.2877935Z INFO : Waiting for operation to succeed within 900000ms.
2024-02-19T14:31:05.2877935Z INFO : AutoUpdate folder: C:\\Program Files (x86)\\Sophos\\AutoUpdate
2024-02-19T14:31:05.3034153Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
2024-02-19T14:31:05.3034153Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
2024-02-19T14:31:05.3034153Z INFO : SAU not updating - continuing with installation
2024-02-19T14:31:05.3034153Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
2024-02-19T14:31:05.3034153Z INFO : Command 'WaitForSauUpdateCommand' completed with success with reboot code '0' and error message ''.
2024-02-19T14:31:05.3034153Z INFO : About to execute command: CompetitorDetector
2024-02-19T14:31:05.3034153Z INFO : Command 'CompetitorDetector' completed with success with reboot code '0' and error message ''.
2024-02-19T14:31:05.3034153Z INFO : About to execute command: Register
2024-02-19T14:31:05.3034153Z INFO : Ensuring any MCS client service is stopped to prevent race for policy retrieval
2024-02-19T14:31:05.3034153Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/register
2024-02-19T14:31:05.3034153Z INFO : Did not discover an URL for a PAC file
2024-02-19T14:31:05.3034153Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2024-02-19T14:31:05.3034153Z INFO : Set security protocol: 00000800
2024-02-19T14:31:05.3034153Z INFO : Opening connection to mcs2-cloudstation-us-west-2.prod.hydra.sophos.com
2024-02-19T14:31:05.3034153Z INFO : Sending request for connection confirmation through potential proxy
2024-02-19T14:31:05.3034153Z INFO : Request content size: 0
2024-02-19T14:31:05.3034153Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2024-02-19T14:31:05.3034153Z INFO : Subject certificate failed validation against root CA: SophosCA1
2024-02-19T14:31:05.3034153Z INFO : Subject certificate failed validation against root CA: SophosCA2
2024-02-19T14:31:05.3034153Z INFO : Certificate check succeeded
2024-02-19T14:31:05.3034153Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2024-02-19T14:31:06.2466299Z INFO : Response status code: 200
2024-02-19T14:31:06.2466299Z INFO : Response data size: 168
2024-02-19T14:31:06.2466299Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2024-02-19T14:31:06.2466299Z INFO : Request content size: 1420
2024-02-19T14:31:06.2466299Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2024-02-19T14:31:06.2466299Z INFO : Subject certificate failed validation against root CA: SophosCA1
2024-02-19T14:31:06.2466299Z INFO : Subject certificate failed validation against root CA: SophosCA2
2024-02-19T14:31:06.2466299Z INFO : Certificate check succeeded
2024-02-19T14:31:06.2466299Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2024-02-19T14:31:07.2295938Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2024-02-19T14:31:07.2295938Z INFO : Subject certificate failed validation against root CA: SophosCA1
2024-02-19T14:31:07.2295938Z INFO : Subject certificate failed validation against root CA: SophosCA2
2024-02-19T14:31:07.2295938Z INFO : Certificate check succeeded
2024-02-19T14:31:07.2295938Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2024-02-19T14:31:07.2295938Z INFO : Response status code: 200
2024-02-19T14:31:07.2295938Z INFO : Response data size: 72
2024-02-19T14:31:07.2295938Z INFO : Retrieved endpoint id: a0d271a3-f104-74ed-09f8-0416eae50ce0
2024-02-19T14:31:08.2444743Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/authenticate/endpoint/a0d271a3-f104-74ed-09f8-0416eae50ce0/role/endpoint
2024-02-19T14:31:08.2444743Z INFO : Request content size: 0
2024-02-19T14:31:08.2444743Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2024-02-19T14:31:08.2444743Z INFO : Subject certificate failed validation against root CA: SophosCA1
2024-02-19T14:31:08.2444743Z INFO : Subject certificate failed validation against root CA: SophosCA2
2024-02-19T14:31:08.2444743Z INFO : Certificate check succeeded
2024-02-19T14:31:08.2444743Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2024-02-19T14:31:08.7600924Z INFO : Response status code: 200
2024-02-19T14:31:08.7600924Z INFO : Response data size: 1136
2024-02-19T14:31:08.7600924Z INFO : Retrieved mcs auth: tenant_id=060156e0-88a9-4dc0-a749-a55e59286f3e device_id=0a2d173a-1f40-47de-908f-4061ae5ec00e
2024-02-19T14:31:08.7600924Z INFO : MCS Auth token features: f_srv_xpd
2024-02-19T14:31:08.7600924Z INFO : MCS Auth token features: f_srv_hbt
2024-02-19T14:31:08.7600924Z INFO : MCS Auth token features: f_srv_av
2024-02-19T14:31:08.7600924Z INFO : MCS Auth token features: f_srv_stac
2024-02-19T14:31:08.7600924Z INFO : MCS Auth token features: f_endpoint_updating
2024-02-19T14:31:08.7600924Z INFO : MCS Auth token features: f_srv_mtd
2024-02-19T14:31:08.7600924Z INFO : MCS Auth token features: f_srv_ml
2024-02-19T14:31:08.7600924Z INFO : MCS Auth token features: f_srv_appctl
2024-02-19T14:31:08.7600924Z INFO : MCS Auth token features: f_srv_efw
2024-02-19T14:31:08.7600924Z INFO : Sending HTTP 'GET' request to: sophos/management/ep/install/flags/endpoint/a0d271a3-f104-74ed-09f8-0416eae50ce0
2024-02-19T14:31:08.7600924Z INFO : Request content size: 0
2024-02-19T14:31:08.7600924Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2024-02-19T14:31:08.7600924Z INFO : Subject certificate failed validation against root CA: SophosCA1
2024-02-19T14:31:08.7600924Z INFO : Subject certificate failed validation against root CA: SophosCA2
2024-02-19T14:31:08.7757123Z INFO : Certificate check succeeded
2024-02-19T14:31:08.7757123Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2024-02-19T14:31:09.0569641Z INFO : Response status code: 200
2024-02-19T14:31:09.0569641Z INFO : Response data size: 4708
2024-02-19T14:31:09.0569641Z INFO : Loaded 128 endpoint flags
2024-02-19T14:31:09.0569641Z INFO : Using SDDS3: Enabled in Central AND SED is not installed
2024-02-19T14:31:09.0569641Z INFO : Setting sdds3 download to: true
2024-02-19T14:31:09.0569641Z INFO : Sending HTTP 'PUT' request to: sophos/management/ep/install/statuses/endpoint/a0d271a3-f104-74ed-09f8-0416eae50ce0
2024-02-19T14:31:09.0569641Z INFO : Request content size: 990
2024-02-19T14:31:09.0569641Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2024-02-19T14:31:09.0569641Z INFO : Subject certificate failed validation against root CA: SophosCA1
2024-02-19T14:31:09.0725873Z INFO : Subject certificate failed validation against root CA: SophosCA2
2024-02-19T14:31:09.0725873Z INFO : Certificate check succeeded
2024-02-19T14:31:09.0725873Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2024-02-19T14:31:09.4007143Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2024-02-19T14:31:09.4007143Z INFO : Subject certificate failed validation against root CA: SophosCA1
2024-02-19T14:31:09.4007143Z INFO : Subject certificate failed validation against root CA: SophosCA2
2024-02-19T14:31:09.4007143Z INFO : Certificate check succeeded
2024-02-19T14:31:09.4007143Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2024-02-19T14:31:09.4007143Z INFO : Response status code: 200
2024-02-19T14:31:09.4007143Z INFO : Response data size: 0
2024-02-19T14:31:09.4007143Z INFO : Attempt to retrieve policy.
2024-02-19T14:31:09.4007143Z INFO : Sending HTTP 'GET' request to: sophos/management/ep/install/commands/applications/APPSPROXY;ALC/endpoint/a0d271a3-f104-74ed-09f8-0416eae50ce0
2024-02-19T14:31:09.4007143Z INFO : Request content size: 0
2024-02-19T14:31:09.4007143Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2024-02-19T14:31:09.4007143Z INFO : Subject certificate failed validation against root CA: SophosCA1
2024-02-19T14:31:09.4007143Z INFO : Subject certificate failed validation against root CA: SophosCA2
2024-02-19T14:31:09.4163395Z INFO : Certificate check succeeded
2024-02-19T14:31:09.4163395Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2024-02-19T14:31:09.6819608Z INFO : Response status code: 200
2024-02-19T14:31:09.6819608Z INFO : Response data size: 790
2024-02-19T14:31:09.6819608Z INFO : Successfully retrieved policy with policyId='0fe942a80a59b03133c23eb7206d4a5a456ca7eba014601677fe0b4d274765cf'.
2024-02-19T14:31:09.6819608Z INFO : Sending HTTP 'DELETE' request to: sophos/management/ep/install/commands/endpoint/a0d271a3-f104-74ed-09f8-0416eae50ce0/14
2024-02-19T14:31:09.6819608Z INFO : Request content size: 0
2024-02-19T14:31:09.6819608Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2024-02-19T14:31:09.6819608Z INFO : Subject certificate failed validation against root CA: SophosCA1
2024-02-19T14:31:09.6819608Z INFO : Subject certificate failed validation against root CA: SophosCA2
2024-02-19T14:31:09.6975865Z INFO : Certificate check succeeded
2024-02-19T14:31:09.6975865Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2024-02-19T14:31:09.9788427Z INFO : Response status code: 200
2024-02-19T14:31:09.9788427Z INFO : Response data size: 0
2024-02-19T14:31:09.9788427Z INFO : Sending HTTP 'GET' request to: sophos/management/ep/install/policy/application/ALC/0fe942a80a59b03133c23eb7206d4a5a456ca7eba014601677fe0b4d274765cf
2024-02-19T14:31:09.9788427Z INFO : Request content size: 0
2024-02-19T14:31:09.9788427Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2024-02-19T14:31:09.9788427Z INFO : Subject certificate failed validation against root CA: SophosCA1
2024-02-19T14:31:09.9788427Z INFO : Subject certificate failed validation against root CA: SophosCA2
2024-02-19T14:31:09.9788427Z INFO : Certificate check succeeded
2024-02-19T14:31:09.9788427Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2024-02-19T14:31:10.3225927Z INFO : Response status code: 200
2024-02-19T14:31:10.3225927Z INFO : Response data size: 8238
2024-02-19T14:31:10.3225927Z INFO : Assume obfuscated SAU password
2024-02-19T14:31:10.5100987Z INFO : Subscription id: Base, rigidname: WindowsCloudServer, baseversion: 1, tag: RECOMMENDED, fixedversion:
2024-02-19T14:31:10.5100987Z INFO : Subscription id: CloudAV, rigidname: WindowsCloudServerAV, baseversion: 1, tag: RECOMMENDED, fixedversion:
2024-02-19T14:31:10.5100987Z INFO : Subscription id: HitmanProAlert, rigidname: WindowsCloudServerHitmanProAlert, baseversion: 1, tag: RECOMMENDED, fixedversion:
2024-02-19T14:31:10.5100987Z INFO : Fixed version token: 67e93ef5-0e26-5e29-a2d6-1a91babb23ea, name: FTS 2022.4.3.2
2024-02-19T14:31:10.5100987Z INFO : Feature: APPCNTRL
2024-02-19T14:31:10.5100987Z INFO : Feature: AV
2024-02-19T14:31:10.5100987Z INFO : Feature: CLEAN
2024-02-19T14:31:10.5100987Z INFO : Feature: CORE
2024-02-19T14:31:10.5100987Z INFO : Feature: DLP
2024-02-19T14:31:10.5100987Z INFO : Feature: DVCCNTRL
2024-02-19T14:31:10.5100987Z INFO : Feature: EFW
2024-02-19T14:31:10.5100987Z INFO : Feature: FIM
2024-02-19T14:31:10.5100987Z INFO : Feature: HBT
2024-02-19T14:31:10.5100987Z INFO : Feature: MTD
2024-02-19T14:31:10.5100987Z INFO : Feature: NTP
2024-02-19T14:31:10.5100987Z INFO : Feature: SAV
2024-02-19T14:31:10.5100987Z INFO : Feature: SDU
2024-02-19T14:31:10.5100987Z INFO : Feature: WEBCNTRL
2024-02-19T14:31:10.5100987Z INFO : Feature: XPD
2024-02-19T14:31:10.5100987Z INFO : Setting https download to: true
2024-02-19T14:31:10.5100987Z INFO : Updating credentials created with username: PRDSVSFXCL
2024-02-19T14:31:10.5100987Z INFO : Server for 'sus': sus.sophosupd.com
2024-02-19T14:31:10.5100987Z INFO : Server for 'content_server': sdds3.sophosupd.com
2024-02-19T14:31:10.5100987Z INFO : Server for 'content_server': sdds3.sophosupd.net
2024-02-19T14:31:10.5100987Z INFO : Server for 'telemetry': t1.sophosupd.com
2024-02-19T14:31:10.5100987Z INFO : Server for 'feedback': sdu-feedback.sophos.com
2024-02-19T14:31:10.5100987Z INFO : Server for 'repairkit': sdu-auto-upload.sophosupd.com
2024-02-19T14:31:10.5100987Z INFO : Restarting MCS Client service if stopped
2024-02-19T14:31:10.5100987Z INFO : Command 'Register' completed with success with reboot code '0' and error message ''.
2024-02-19T14:31:10.5100987Z INFO : About to execute command: Download
2024-02-19T14:31:10.5100987Z INFO : Update Cache Cert Path folder: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
2024-02-19T14:31:10.5100987Z INFO : Writing cert: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache\\1323c8d6ae076942b89d7580ee4f630e2d8ffd4c.crt
2024-02-19T14:31:10.5100987Z INFO : Writing cert: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache\\33d6a435957397fc9336c8633445aa33e1774500.crt
2024-02-19T14:31:10.5100987Z INFO : Writing cert: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache\\34070075c025b74cdd9c907d2565af742790e15f.crt
2024-02-19T14:31:10.5100987Z INFO : CRT required: adding 'CRT' feature
2024-02-19T14:31:10.5413362Z INFO : IsWow64Process2 not available on older platforms
2024-02-19T14:31:10.5569613Z INFO : SDDS3 delta versioning enabled: 0
2024-02-19T14:31:10.5569613Z INFO : No manually configured proxy
2024-02-19T14:31:10.5569613Z INFO : WinHttp default proxy not set
2024-02-19T14:31:10.5569613Z INFO : WinHttp discovered proxies not found
2024-02-19T14:31:10.5569613Z INFO : Trying update service url sus.sophosupd.com/.../0a2d173a-1f40-47de-908f-4061ae5ec00e with proxy: <direct; no proxy>
2024-02-19T14:31:11.1507191Z INFO : 200 from sus.sophosupd.com/.../0a2d173a-1f40-47de-908f-4061ae5ec00e with proxy: <direct; no proxy> (peer address 52.49.54.101)
2024-02-19T14:31:11.1663447Z INFO : Sophos Update Service response: error='200 OK' reason='Presented fixed version token is EOL' code='FIXED_VERSION_TOKEN_EOL'
2024-02-19T14:31:11.1663447Z ERROR : Error: Sophos Update Service failed to provide suites
2024-02-19T14:31:11.1663447Z ERROR : DownloadCommand::onRun() failed with std::exception: SDDS3 sync failed
2024-02-19T14:31:11.1663447Z INFO : Command 'Download' completed with failure with reboot code '0' and error message 'Could not download software'.
2024-02-19T14:31:11.1663447Z ERROR : Installation failed.
2024-02-19T14:31:11.1663447Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/events/endpoint/a0d271a3-f104-74ed-09f8-0416eae50ce0
2024-02-19T14:31:11.1663447Z INFO : Did not discover an URL for a PAC file
2024-02-19T14:31:11.1663447Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2024-02-19T14:31:11.1663447Z INFO : Set security protocol: 00000800
2024-02-19T14:31:11.1663447Z INFO : Opening connection to mcs2-cloudstation-us-west-2.prod.hydra.sophos.com
2024-02-19T14:31:11.1663447Z INFO : Sending request for connection confirmation through potential proxy
2024-02-19T14:31:11.1663447Z INFO : Request content size: 0
2024-02-19T14:31:11.1663447Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2024-02-19T14:31:11.1663447Z INFO : Subject certificate failed validation against root CA: SophosCA1
2024-02-19T14:31:11.1663447Z INFO : Subject certificate failed validation against root CA: SophosCA2
2024-02-19T14:31:11.1819652Z INFO : Certificate check succeeded
2024-02-19T14:31:11.1819652Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2024-02-19T14:31:11.4475884Z INFO : Response status code: 200
2024-02-19T14:31:11.4475884Z INFO : Response data size: 168
2024-02-19T14:31:11.4475884Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2024-02-19T14:31:11.4475884Z INFO : Request content size: 973
2024-02-19T14:31:11.4475884Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2024-02-19T14:31:11.4475884Z INFO : Subject certificate failed validation against root CA: SophosCA1
2024-02-19T14:31:11.4475884Z INFO : Subject certificate failed validation against root CA: SophosCA2
2024-02-19T14:31:11.4475884Z INFO : Certificate check succeeded
2024-02-19T14:31:11.4475884Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2024-02-19T14:31:11.7444672Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2024-02-19T14:31:11.7600929Z INFO : Subject certificate failed validation against root CA: SophosCA1
2024-02-19T14:31:11.7600929Z INFO : Subject certificate failed validation against root CA: SophosCA2
2024-02-19T14:31:11.7600929Z INFO : Certificate check succeeded
2024-02-19T14:31:11.7600929Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2024-02-19T14:31:11.7600929Z INFO : Response status code: 200
2024-02-19T14:31:11.7600929Z INFO : Response data size: 0



Added tags
[edited by: Gladys at 10:55 AM (GMT -8) on 6 Mar 2024]
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