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Retrieve more information of client devices?

Hello dear Sophos Community,

we have some old devices in our company and I noticed that the sophos agent collects data like Processor structure and Operating System but now my question is; Can I get Sophos to collect more information than this from the client device? such as windows build, RAM etc.

best regards

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Maxim-Sophos 3 months ago +1 verified

It depends which license you have. Intercept X Advanced w/XDR will collect a decent amount of data into the datalake by default. It also allows direct query of the endpoints ("Live Discover") for a rich…

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+1 Maxim-Sophos 3 months ago

It depends which license you have. Intercept X Advanced w/XDR will collect a decent amount of data into the datalake by default. It also allows direct query of the endpoints ("Live Discover") for a rich set of data, including the ones you asked about.

The protection-only license, Intercept X Advanced, does not include this functionality.
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0 Vincent Luckmann 3 months ago in reply to Maxim-Sophos

This is unfortunate that the Intercept X Advanced license does not include that feature. Thank you for the fast and comprehensible help though!
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0 Vincent Luckmann 3 months ago in reply to Maxim-Sophos

This is unfortunate that the Intercept X Advanced license does not include that feature. Thank you for the fast and comprehensible help though!
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