Customer is having 15 machines running windows server 2012 standard/R2 with sophos protection Intercept X advanced for server , But now he is moving towards extended support for new server 2012 machines and already deployed machines . Kindly guide us to activate extended support license for each machine.
Hi Faizan Tanveer ,
Thank you for reaching out to the Sophos Community forum.
Once the Extended Support license has been purchased and allocated to the customer, the servers or platforms that need to have an Extended Support will start consuming the license in Sophos Central. The Extended Support license will not show on the customer's Central admin dashboard if there are no devices using it, even if allocated by a partner.
You may refer to the following article for more information on the Extended Support license:
- Sophos Central: Extended Support for Windows operating systems
Hi Faizan Tanveer ,
Thank you for reaching out to the Sophos Community forum.
Once the Extended Support license has been purchased and allocated to the customer, the servers or platforms that need to have an Extended Support will start consuming the license in Sophos Central. The Extended Support license will not show on the customer's Central admin dashboard if there are no devices using it, even if allocated by a partner.
You may refer to the following article for more information on the Extended Support license:
- Sophos Central: Extended Support for Windows operating systems
