Hello, I have problem with installation:
023-07-27T08:04:07.6522972Z INFO : Writing state HMPA64 to registry.
2023-07-27T08:04:07.6532972Z INFO : Writing state SAUXG to registry.
2023-07-27T08:04:07.6532972Z INFO : Cache folder: C:\\ProgramData\\Sophos\\AutoUpdate\\cache
2023-07-27T08:04:07.7972972Z ERROR : SetupPluginCommand::onRun() failed with ComponentInstaller::InstallError: Failed to install component(s): SDU
2023-07-27T08:04:07.7972972Z INFO : Extracting CRT result from: C:\\Users\\MMAJKU~1\\AppData\\Local\\Temp\\TelemetryConfig.json
2023-07-27T08:04:07.7972972Z INFO : Command 'SetupPlugin' completed with failure with reboot code '0' and error message 'Software konnte nicht installiert werden'.
2023-07-27T08:04:07.7982972Z ERROR : Installation failed.
2023-07-27T08:04:07.7982972Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/events/endpoint/6fde108a-1fba-5489-4922-40bd4cfe8a48
2023-07-27T08:04:07.8032972Z INFO : Did not discover an URL for a PAC file
2023-07-27T08:04:07.8042972Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2023-07-27T08:04:07.8042972Z INFO : Set security protocol: 00000800
2023-07-27T08:04:07.8042972Z INFO : Opening connection to mcs2-cloudstation-eu-central-1.prod.hydra.sophos.com
2023-07-27T08:04:07.8142972Z INFO : Sending request for connection confirmation through potential proxy
2023-07-27T08:04:07.8152972Z INFO : Request content size: 0
2023-07-27T08:04:07.9102972Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2023-07-27T08:04:07.9152972Z INFO : Subject certificate failed validation against root CA: SophosCA1
2023-07-27T08:04:07.9162972Z INFO : Subject certificate failed validation against root CA: SophosCA2
2023-07-27T08:04:07.9212972Z INFO : Certificate check succeeded
2023-07-27T08:04:07.9212972Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2023-07-27T08:04:07.9362972Z INFO : Response status code: 200
2023-07-27T08:04:07.9362972Z INFO : Response data size: 168
2023-07-27T08:04:07.9372972Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2023-07-27T08:04:07.9372972Z INFO : Request content size: 1038
2023-07-27T08:04:07.9382972Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2023-07-27T08:04:07.9412972Z INFO : Subject certificate failed validation against root CA: SophosCA1
2023-07-27T08:04:07.9422972Z INFO : Subject certificate failed validation against root CA: SophosCA2
2023-07-27T08:04:07.9472972Z INFO : Certificate check succeeded
2023-07-27T08:04:07.9472972Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2023-07-27T08:04:07.9812972Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2023-07-27T08:04:07.9882972Z INFO : Subject certificate failed validation against root CA: SophosCA1
2023-07-27T08:04:07.9902972Z INFO : Subject certificate failed validation against root CA: SophosCA2
2023-07-27T08:04:07.9992972Z INFO : Certificate check succeeded
2023-07-27T08:04:07.9992972Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2023-07-27T08:04:08.0002972Z INFO : Response status code: 200
2023-07-27T08:04:08.0002972Z INFO : Response data size: 0
I installed manual this Certificate from
https://community.sophos.com/intercept-x-endpoint/f/discussions/135515/sophos-not-installing
but didn't help, also tried this: SophosSetup.exe --computernameoverride=TestInstall
same error. I tried uninstall clean registry install again, same error
This thread was automatically locked due to age.
