Advisory: Sophos Endpoint "Your connection isn't private" after reboot. Policy settings can be returned to normal. See: KB-000045954 for the latest updates.

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can't uninstall

SOPHOS Endpoint Agent cannot be uninstalled on a specific computer.
When I try to uninstall, it is blocked

Message
'AmsiRegistrationProtection' exploit blocked in Admin Application Authorization UI

Uninstalling other apps and executing commands are also blocked.

Please tell me how to uninstall.


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Parents Reply
  • Hi  ,

    Thank you for sharing the details.

    For the uninstallation, the error message you shared is in another language, do you mind sharing with us what the error message means? You may also copy and paste the error message here, so we can translate it.

    If you've already turned off the Tamper Protection, but still unable to uninstall the agent, you may also try using the SophosZap.

    Regarding the detections you shared, may I know if this is only happening on one specific device? When you go to Threat Analysis Center > Threat Graphs, do you see anything in the graph details relevant to these detections?

    Gladys Reyes
    Global Community Support Engineer
    Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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