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isolate computer on red status

Hi

I have a customer that enabled the option "Allow computers to isolate themselves on red health" in the policy.

He has 2 computers in red status, but they are not in isolate status.

No Sophos firewall

Any idea why?

BR

Shay



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  • Thank you for reaching the community forum. 

    Do the said two devices visible on the central dashboard? Do they use the same Threat Policy the same as the rest of the devices where Auto isolation is enabled? 

    Also,, will you be able to share with us the snapshot of the status of those devices? 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
Reply
  • Thank you for reaching the community forum. 

    Do the said two devices visible on the central dashboard? Do they use the same Threat Policy the same as the rest of the devices where Auto isolation is enabled? 

    Also,, will you be able to share with us the snapshot of the status of those devices? 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
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