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Linux Server protection with Hertbeat

Hello,

Recently we wanted to implement a Linux Server into a VLAN that maches Sophos Heartbeat correct status to access the internet.

I added a temporal exception to install the Sophos Agent and checked after the status in the firewall Sophos. It seems to be "healthy"

When I turned my exception off I try to access internet but i couldn't. I wonder if I could see the server in the Control Center > Heartbeat section and I was unable to see it:

Do I need to take some aditional steps to activate heartbeat in this machine? The server is a fresh installation of Debian 11 Bullseye.

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Top Replies

DouglasLeeder over 1 year ago +1 verified

The current Sophos Server Protection for Linux does not support heartbeat. The legacy Linux Endpoint (SAV) does support heartbeat, but is retiring in July.

+1 DouglasLeeder over 1 year ago

The current Sophos Server Protection for Linux does not support heartbeat.

The legacy Linux Endpoint (SAV) does support heartbeat, but is retiring in July.
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0 Pr0Tester over 1 year ago in reply to DouglasLeeder

So, what is going to happen in July with the heartbeat? Is there any plan to add this feature in the Server Protection?
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0 Qoosh over 1 year ago in reply to Pr0Tester

Hi Pr0Tester,

I'm not able to see the security heartbeat feature on the current product roadmap list for SPL. I suggest reaching out to your Sophos Account Manager to inquire further about this, as they can also assist in submitting a feature request for this to be added.

If you'd like assistance in finding out who your Account Manager is, please send me a private message.

Kushal Lakhan

Team Lead, Global Community Support
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