New Sophos Support Phone Numbers in Effect July 1st, 2023

Linux Server protection with Hertbeat


Recently we wanted to implement a Linux Server into a VLAN that maches Sophos Heartbeat correct status to access the internet.

I added a temporal exception to install the Sophos Agent and checked after the status in the firewall Sophos. It seems to be "healthy"

When I turned my exception off I try to access internet but i couldn't. I wonder if I could see the server in the Control Center > Heartbeat section and I was unable to see it: 

Do I need to take some aditional steps to activate heartbeat in this machine? The server is a fresh installation of Debian 11 Bullseye.

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[edited by: Gladys at 1:54 PM (GMT -7) on 31 Mar 2023]