Sophos System Protection Service restarted/stopped loop" - Windows Update

We now have the same issue, however it is on Windows Server 2019.

Did you found out how to resolve this?

Hi!

SOPHOS support solved the problem a while ago.

Solution: Remove Sophos certificate from AD GPO deployment.
( Example: Sophos CA cert, this casues some service flapping on the Sophos Endpoint client - this bug will be fixed to the upcoming version - they said ).

Hi!

SOPHOS support solved the problem a while ago.

Solution: Remove Sophos certificate from AD GPO deployment.
( Example: Sophos CA cert, this casues some service flapping on the Sophos Endpoint client - this bug will be fixed to the upcoming version - they said ).

Thanks for your reply!
I tried removing the certificates and it seems to have worked.

It 's clearly not patched in between, since we're on the 'Sophos recommended version':

Every 2 hours we saw a restart of the services:

I can confirm the exact same Issue. Uninstall and re-protect do nothing to stop it.  Also noticed the Memory is over committed and balloons and consumes all available until the service stops!

Hi Scott, 

Version 2023.1 of Sophos Core Agent will include a fix for the memory-leak-like symptoms you're experiencing. The updated version will finish rolling out to customers over the coming few weeks.

If this is causing significant issues in your environment, I'd suggest opening a support case with our team so you can request to be moved to an earlier release group once your issue is verified.

Feel free to send me a private message with your case number as well so I may follow up with our team.

Thanks Kushal, I DM 'd you. I have an open ticket for the SPlashtop issue and have sent you that ticket. If I need to open a new Case I will to request the early release.