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Discussions Installation caught error SDDS3 sync failed

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Installation caught error SDDS3 sync failed

Frankelvin Santos over 1 year ago

I tried to rename the first computer and the problem was fixed, but now I'm trying to rename two more computers but I'm still getting the same issue.

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Lun King Lam over 1 year ago in reply to FormerMember +1 verified

Fixed, just uninstalled HP preinstalled program, anyway thanks

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0 Lun King Lam over 1 year ago

me too. I got a same problem, so how to fix it? Thank you so much
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0 Sophos User930 over 1 year ago in reply to Lun King Lam

Without the SophosUpdate.log it would be hard to say. I would suggest note the time, call update now from the UI. Open: \ProgramData\Sophos\AutoUpdate\Logs\SophosUpdate.log
Find where the last update started and make that text available here. Thanks.
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0 Sophos User930 over 1 year ago in reply to Lun King Lam

Without the SophosUpdate.log it would be hard to say. I would suggest note the time, call update now from the UI. Open: \ProgramData\Sophos\AutoUpdate\Logs\SophosUpdate.log
Find where the last update started and make that text available here. Thanks.
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