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Huge folder sophos\endpoint defense\data\event journals\sophosED

Checking disk space consumers on our windows servers we see that Sophos folder is huge on them:

%programdata%\sophos\endpoint defense\data\event journals\sophosED

Some of the subfolders contain tenthousands of files (e.g. Dns or FileBinaryChanges sub-folder) , some folders contain files, that are more than 2 years old.

Who is doing the housekeeping here? That mess slows down backups and other tasks.

one server:

other server:

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  • There will be an option to configure this amount in Central in the future.

    But the max value should be 5GB. See:

    You could create a case, so somebody could look into this, why your logs are increasing and not rotate correctly. 


  • thanks   for that information.

    I cannot find a setting "Event Journals" in our Sophos Central Management. Our MDR license matches ("You can only configure event journal sizes if you have an XDR, MDR, or MDR Complete license.")

    Is the missing feature not implemented yet? You wrote it will come in the future, but the doc reads as it should already be there.

  • It will be enabled in the future, The online help is already there. 


  • thank you. I will ask support if there is something smart we can do else than deleting the old files manually.

    edit: case 06054109

  • Event Journal configuration is now there in our Central Settings:

    It can only control size, not max number of files or retention time.

    The documentation* writes, there is a default of 90 days retention. As we can see from here, several folders store data for multiple years or more likely never delete old files and store files from the beginning of the Intercept-X installation on. Probably someone forgot to program that feature for every sub folder.

    * = We store event journals on your managed Windows devices. They record activity on your devices, and you can query them with Live Discover "Endpoint" queries in the Threat Analysis Center. See Live Discover. By default, we store 90 days of activity.

  • Answer from Support was:

    The age of data is not relevant. It's all down to the disk space. It could contain data for years, or weeks. It all depends how much data is being written to the Event Journals. The 90 days is based on typical usage/data being written to the Journals - doesn't mean it's the same for every device though.
    As per the notification with the new release for the Event Journal, the default size is 5250 MB. It doesn't matter how old the data is as long as it doesn't breach that limit.

    For me it means, that now with the new feature in Central, the solution to remove old files on all servers once is to temporarily lower the disk space from 5250 MB to something low. And then raise it again. One would need to test this really deletes the files accross all folders (like the Dns folder), not only the ones that already seem have a working file retention enabled by now. It that works, this would need to be done every now and then.

  • SEDService.exe ("Sophos Endpoint Defense Service") performs the housekeeping of these files and runs every 4 or 5 mins to perform this task. It compresses the current .bin file to .xz for example and keeps the size of each journal under the max size which are defined here:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sophos Endpoint Defense\EventJournal\Subjects

    You can see the max size of each journal subject and if you total up all the values:

    Name Property
    ---- --------
    DirectoryChanges MaxDiskUsageMB : 219
    Dns MaxDiskUsageMB : 219
    FileBinaryChanges MaxDiskUsageMB : 437
    FileBinaryReads MaxDiskUsageMB : 437
    FileDataChanges MaxDiskUsageMB : 219
    FileDataReads MaxDiskUsageMB : 219
    FileHashes MaxDiskUsageMB : 219
    FileOtherChanges MaxDiskUsageMB : 219
    FileOtherReads MaxDiskUsageMB : 219
    FileProperties MaxDiskUsageMB : 219
    Http MaxDiskUsageMB : 219
    Image MaxDiskUsageMB : 219
    Ip MaxDiskUsageMB : 219
    Network MaxDiskUsageMB : 219
    Process MaxDiskUsageMB : 437
    ProcessProperties MaxDiskUsageMB : 219
    Registry MaxDiskUsageMB : 219
    System MaxDiskUsageMB : 219
    Thread MaxDiskUsageMB : 219
    Url MaxDiskUsageMB : 219
    WinSec MaxDiskUsageMB : 219

    18*219 + 3*437 =  3942+1311= 5253 MB.


    In Central you could half this size, e.g.


    Once the policy arrives at the client:

    C:\ProgramData\Sophos\Management Communications System\Endpoint\Cache\CORC37.policy

    The registry values are changed to:

    Name Property
    ---- --------
    DirectoryChanges MaxDiskUsageMB : 109
    Dns MaxDiskUsageMB : 109
    FileBinaryChanges MaxDiskUsageMB : 219
    FileBinaryReads MaxDiskUsageMB : 219
    FileDataChanges MaxDiskUsageMB : 109
    FileDataReads MaxDiskUsageMB : 109
    FileHashes MaxDiskUsageMB : 109
    FileOtherChanges MaxDiskUsageMB : 109
    FileOtherReads MaxDiskUsageMB : 109
    FileProperties MaxDiskUsageMB : 109
    Http MaxDiskUsageMB : 109
    Image MaxDiskUsageMB : 109
    Ip MaxDiskUsageMB : 109
    Network MaxDiskUsageMB : 109
    Process MaxDiskUsageMB : 219
    ProcessProperties MaxDiskUsageMB : 109
    Registry MaxDiskUsageMB : 109
    System MaxDiskUsageMB : 109
    Thread MaxDiskUsageMB : 109
    Url MaxDiskUsageMB : 109
    WinSec MaxDiskUsageMB : 109

    Next time SEDService.exe carries out its work, the max size per subject should be met.

  • cool - thank you for that detailled information. as always very good input from you 930!

    So we could work around with lowering eventJournalSizeLimit  to something and raise it up after one or two days.

    a perfect combination would be an option in Central to set the number of days to keep for the Event Journals besides the max amount of disk space consumed.

  • Yes, it could be there was some event that caused a lot of data to be journaled, reducing the size to purge the journals and then increasing it again should work.  It will be destructive but could be done if needed to save space.

  • Hi there,

    in our central dashboard there isn't any place were the mentioned "Event Journals" appears. This has to be in the Partner Dashboard, right?
    Or does it need to be a super admin role to display and use it or does t simply depend on the subscription plan?