Hi, I have about 300+ endpoints falling to update for the last few days with the below error
Failed to install sme: general error.
Any help would be appreciated
This thread was automatically locked due to age.
Hi, I have about 300+ endpoints falling to update for the last few days with the below error
Failed to install sme: general error.
Any help would be appreciated
I suggest checking if the updating of Root Certificates is disabled on your environment. The following article goes into further detail on how to do so.
Advisory: Sophos Central Windows devices - Sophos ML Engine installation failure
If this does not work, I recommend opening a case as Marcel has suggested so that additional logs can be gathered to investigate.
I suggest checking if the updating of Root Certificates is disabled on your environment. The following article goes into further detail on how to do so.
Advisory: Sophos Central Windows devices - Sophos ML Engine installation failure
If this does not work, I recommend opening a case as Marcel has suggested so that additional logs can be gathered to investigate.
