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Failed to update

Cory Dewar1 over 2 years ago

Hi, I have about 300+ endpoints falling to update for the last few days with the below error

Failed to install sme: general error.

Any help would be appreciated

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Marcel over 2 years ago +1

Hi Cory, Please open a support case for this issue and please include an SDU with the case. You can create an SDU directly from Sophos Central, see https://support.sophos.com/support/s/article/KB-000038603…

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0 Marcel over 2 years ago

Hi Cory,

Please open a support case for this issue and please include an SDU with the case. You can create an SDU directly from Sophos Central, see https://support.sophos.com/support/s/article/KB-000038603 for more details.

Marcel
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0 Marcel over 2 years ago

Hi Cory,

Please open a support case for this issue and please include an SDU with the case. You can create an SDU directly from Sophos Central, see https://support.sophos.com/support/s/article/KB-000038603 for more details.

Marcel
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