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Discussions Unable to Login on Sophos Central Admin Dashboard

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Unable to Login on Sophos Central Admin Dashboard

MehdiAm over 2 years ago

Dears,

Since yesterday I am unable to access Sophos Central Admin Dashboard. All I get is a blank page after OTP input.

I cleared the browser cache, changed browser, restarted the machine without success.

Can you please adivse?

Thank you

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0 Brian1941 over 2 years ago

I've had this issue too. When my Safari browser automatically inserts the 2FA texted code, it also automatically sends a 'return' which makes the page process the code. If I'm not paying attention, I also hit the return key and the result is what you see. I now wait for the Central home page to appear and all is ok after that.
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0 Marcel over 2 years ago in reply to Brian1941

Hi Brian,

Thank you for your feedback, I will keep that in mind should Safari come up.

Regards,
Marcel
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0 Marcel over 2 years ago in reply to Brian1941

Hi Brian,

Thank you for your feedback, I will keep that in mind should Safari come up.

Regards,
Marcel
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