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Discussions Unable to Login on Sophos Central Admin Dashboard

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Unable to Login on Sophos Central Admin Dashboard

MehdiAm over 2 years ago

Dears,

Since yesterday I am unable to access Sophos Central Admin Dashboard. All I get is a blank page after OTP input.

I cleared the browser cache, changed browser, restarted the machine without success.

Can you please adivse?

Thank you

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0 MehdiAm over 2 years ago

Hi Marcel,

Thank you for your revert.

Even when my ad-blocker is deactivated, I get the same issue.

Now when I try access the dashboard directly by entering the URL, I get the below screen

Wherever I click, I get the below screen:
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0 Marcel over 2 years ago in reply to MehdiAm

Hi MehdiAm,

I can login without any problems into my account, also the Sophos Central statuspage shows all green (see: Status Page for Sophos Central powered by StatusCast). The next things I would try are a different browser or even a different computer.

If neither work then then next step would be to open a support case via the support site: https://support.sophos.com.

Regards,
Marcel
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0 Marcel over 2 years ago in reply to MehdiAm

Hi MehdiAm,

I can login without any problems into my account, also the Sophos Central statuspage shows all green (see: Status Page for Sophos Central powered by StatusCast). The next things I would try are a different browser or even a different computer.

If neither work then then next step would be to open a support case via the support site: https://support.sophos.com.

Regards,
Marcel
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