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Sophos Web Intelligence service high CPU

Jo Vanattenhoven

Dear,

one of our users is complaining that the Sophos Web Intelligence service is having a high CPU (around 40%-45%). He'll launch a scan, to be sure, later. But does anybody has an idea why this can happen and what we can do to solve this?

Jo



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  • FormerMember
    0 FormerMember

    We need some more information to provide any guidance here. 

    Web Intel only cares about network traffic calls coming from browsers - so, do these spikes happen all the time? At specific times of day? All users? 

    Also, do their users have a lot of network actions? What are they doing in their browsers?

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  • FormerMember
    0 FormerMember

    We need some more information to provide any guidance here. 

    Web Intel only cares about network traffic calls coming from browsers - so, do these spikes happen all the time? At specific times of day? All users? 

    Also, do their users have a lot of network actions? What are they doing in their browsers?

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