Central: More actions: Diagnose (create SDU) has lack of documentation

Why is this the documentation for this feature so bad?  "Diagnose: This diagnoses potential issues with the computer." That's all.

docs.sophos.com/.../DeviceDetailsComputers.html

I'd expected, I could get this file somewhere centrally without the need to collect this on the endpoint. Now I read in the forums, that this uploads a file to Central and only supoort can access it there, after I created a case and mention the file name.

Can I pick this file somewhere on the client or download it via central live response or whatever?



topic changed
[bearbeitet von: LHerzog um 12:33 PM (GMT -7) am 15 Sep 2021]
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