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com.sophos.endpoint.networkextension constant CPU usage.

Im currently using MacOS 11.5.2 with Endpoint 10.1.4.

Experiencing consistent CPU usage as much as 70% on the com.sophos.endpoint.networkextension process even though i have no apps open.

In Sophos Central i have created a specific group for this laptop which does no real-time scanning whatsoever. Still this process is still going nuts and cooking the laptop

Any ideas? Im getting to the point where i need to uninstall..

John

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0 GlennSen over 3 years ago

Hi There,

Thank you for reaching us, we're currently checking on it and get back to you.

Glenn ArchieSeñas (GlennSen)

Global Community Support Engineer

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0 John Dunsmore over 3 years ago in reply to GlennSen

Hi GlennSen

Any update? I notice that you have asked the user below to log a call.

John
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0 John Dunsmore over 3 years ago in reply to GlennSen

Hi GlennSen

Any update? I notice that you have asked the user below to log a call.

John
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0 GlennSen over 3 years ago in reply to John Dunsmore

Hey John,

The team is currently investigating the said issue which is being observed for the said extensions. You can raise as well a case ID for the said issue and provide logs on your system.

Glenn ArchieSeñas (GlennSen)

Global Community Support Engineer

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