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Discussions Failed to install Sophos Anti-Virus for Windows: 8000ffff.

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Failed to install Sophos Anti-Virus for Windows: 8000ffff.

Martin Böckel over 3 years ago

Win 10 Pro

20H2

Installation failedSophosCloudInstaller_20210827_110702.log Sophos_Sophos AutoUpdate 20210827_110956.log

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0 Yashraj S over 3 years ago

Hi Martin,

Was there an older instance of Sophos present on this device?

Thanks,

Yashraj Singha
Manager | Global Community Support
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0 Martin Böckel over 3 years ago in reply to Yashraj S

There was an installation from another service provider. I deinstalled it, rebooted and tried then to install my version.
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