Base Policy - Peripheral Control - no Instance ID for iPhones

Hello

There is an issue with missing instance ID of mobile phones in Sophos, which makes impossible to effectively manage them.

I see windows is finding instance ID of apple iPhone correctly:

I think there could ba a problem with string which contains “&” in instance ID. And such can be found in MTP devices. As far as I investigated multiple USB devices, those which contains “&” in instance ID, aren’t working.

I found only one mobile which Instance ID doesn’t include “&” – and guess what – it works .

It dosen’t work:

And it works:

Allowing device model on particular machines will also allow other iPhones to connect to those machines - it’s unacceptable.