I'm a bit disappointed because Sophos support just don't reply at all.
But the fact is you can pay and invite users, or try to deploy the endpoint protection and think you are protected. But you may not be at all.
My issue with the MDM is I followed this guide, but it's still asking me to access the full disk.
So something is missing there.
Problem: the app states "You are protected" and healthy device in the console. But if you download a virus, you can just do it, open the ZIP too, just not seeing it.
How can IT Admins know if you are protected if the app is not returning the information that he doesn't have access to the files?
I mean, Cisco AMP do it so it's not complicate to do.
Also, still, I hope IT admins are not asking users to install a protection tool and then "hope for the best" and that people are going to check all this boxes in the Security preferences - and well if they have admin rights. Also, I think there is an issue because when I ticked all the boxes, and then re downloaded my virus, finally it was kind of not available to open anymore, but then a NEW app appears in the security for the quarantaine, so it looks like we should ask our users to download a virus first to make sure they also also this agent to protect them…
No seriously I don't get the point there.
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