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Problem between Sophos Central and AD Sync

Luana Farias over 3 years ago

Hi guys,

I try send my changes using AD Sync to Sophos Central, but doesn't work:

This message "sending data" doesn't change. I tried in others servers and the problem is the same.

Can you help me?

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emmosophos over 3 years ago +1 verified

Hello Luana, Thank you for contacting the Sophos Community. There seems to be an ongoing issue related to this, that is affecting the EU-Central region, may know where are you located? https://support…

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+1 emmosophos over 3 years ago

Hello Luana,

Thank you for contacting the Sophos Community.

There seems to be an ongoing issue related to this, that is affecting the EU-Central region, may know where are you located?

https://support.sophos.com/support/s/article/KB-000042344?language=en_US

Do you see a [429] Too many Requests?

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 Luana Farias over 3 years ago in reply to emmosophos

Hello Emmanuel,

My problem was the status "sending data" that doesn't chaged, but now works.

I think this was fixed yesterday.

Thanks for all help Emmanuel!
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0 Luana Farias over 3 years ago in reply to emmosophos

Hello Emmanuel,

My problem was the status "sending data" that doesn't chaged, but now works.

I think this was fixed yesterday.

Thanks for all help Emmanuel!
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0 emmosophos over 3 years ago in reply to Luana Farias

Hello Luana,

Thank you for taking the time to update the community.

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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