Hey all,
I was wondering is this a normal thing ?
I seems to happen all the time and gets really annoying ?
After a windows update it asks for recovery ID .
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Hey all,
I was wondering is this a normal thing ?
I seems to happen all the time and gets really annoying ?
After a windows update it asks for recovery ID .
Hi There,
Thank you for reaching us, May we know what OS you are currently using? did you encrypt your system through Device encryption or through Sophos safeguard?
Was there any option asking you to enter your recovery key?
Was there any option asking you to enter your recovery key?
Thank you for sharing this, Are these machines showing symptoms have a built-in TPM on them or NO?
you can follow these steps and apply them to test machines then observed their status.
Long & Safe method:
1.Remove Device/User from Sophos Encryption Policy
2.Decrypt Drive
3.Clear TPM Keys from tpm.msc / Reboot
4.Add Device back to Policy
5.Turn on Bitlocker on Drive > Choose to setup new PIN or Password, or automatically login to Windows
